Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

I had a great buying experience with Herb Chambers Cadillac in Warwick. I purchased a used GMC Envoy Denali. I purchased an extended warrantee. The vehicle has been back a couple times for things but the service dept has been awesome. It is down there as I write this.They keep me updated daily. They gave me a car when they did not have too. The dealership has been great all around. I will be back to buy my my next car from them

Jim McKenna went above and beyond to make sure that our purchase went well for us. We found our vehicle on the website and visited the showroom. From that point our experience was a very enjoyable process and the least stressful purchase we have ever made.

My father recently leased a Cadillac SRX from Herb Chambers Cadillac in Warwick. He worked with Al Cave on the lease and when he came home all he could talk about was how Al had been so professional with him, explained program details in depth and treated him with respect. Dad had been taken advantage of a few years back at a different dealership in Providence on a lease so I was highly skeptical and went along when Dad went back to look at the car again. Al covered all of the details again with us and explained how the pull ahead program would work so that he could get out of his current lease early. To make a long story short, everything fell into place and Dad drove him with his new Cadillac the next day. The car has a lot of features that Dad had trouble understanding and retaining and yet every time he stopped by the dealership Al was there and happy to sit down and cover the features with him again and again. He checks in with Dad every couple of weeks to make sure everything is going well and feels like an old family friend. We were all surprised when Dad gave Al his Marine Corp hat badge thanking him for the integrity, honesty and courtesy that showed him. I think that says a lot about the quality of this man.

I'm in the market looking for a new company vehicle and decided to check out the new Cadillacs my friends had been telling me about. Alan Cave, my salesperson, was very patient as well as informative, while showing me the various features and advantages of the vehicles that were suitable for my needs, as I travel a lot in my personal car for business. I will certainly be considering a purchase from this dealership when I have to formalize my decision to buy. Thank you the hospitality.

When we decided that we wanted to acquire a previously owned Land Rover, my wife and I searched the internet all across New England. After a couple of experiences of calling dealerships and inquiring about specific vehicles and scheduling appointments to see them only to arrive and find the vehicle either not there or no where near the condition they decribed, we contacted Herb Chambers Cadillac in Warwick, RI. I spoke Alan Cave one of their sales reps who took my number so he could verify the vehicle was still available, and he promptly called me back assuring me it was since we would be driving 80 miles in the snow to see it. When we arrived he had the LR ready and waiting for us and took us on a test drive. Even though this wasn't a brand that he normally demonstrated, he was knowlegeable and courteous throughout the process. There were a couple of small cosmetic issues that needed to be addressed and Alan assured us they would be. Three days later he personally delivered the vehicle to our home out of state and the car was perfect. About 30 days later I noticed some hesitation in the brakes and I contacted Alan. He coordinated with Pat Knapp in their service department and we dropped the vehicle off for service. They provieded us with a rental car and when the work was finished they again delivered the vehicle to us and returned the rental for us. Now that's amazing customer service! It was well worth the drive and we couldn't have been happy with Alan or the rest of the Herb Chambers staff!

Meeting with Mr. Cave when entering the dealership was like catching up with an old friend you'd not seen in years. He immediately made me feel comfortable and removed any stress that I had that usually is associated with car shopping. While we were unable to find anything to meet my needs on this day, I wouldn't hesitate to call Mr. Cave back again when a Cadillace purchase is on the horizon.

I recentally visited Herb Chambers looking for a new car for my parents and had one of my best "Car Shopping" experiences to date. Al Cave was our Salesperson and he made us feel very comfortable as soon as we started working with him. My parents gave several of thier friends Mr. Cave's contact information, already, and told them to start with Al at Herb Chambers. Although we have not yet purchased our new Cadillac...we will be back because of the outstanding service/salesmanship at Herb Chambers. Thank You

Buying a new car is stressful, however Al. and Jay made it easy. There was no high pressure, they took the time to listen to my needs and wants and delivered a great car at a great price, I couldn't have been happier with the whole experience. Follow up since the sale has been fantastic as has been the service department.

The overall experience with Herb Chambers was a very good one. My dealings with staff at the new location was pleasant to say the least. I found Alan Cave my sales consultant to be personable, professional and well informed on the workings of the technology in my new car. He was patient while giving instructions and instrumental in obtaining the best deal possible making my purchase possible. I would recommend the dealership and more specifically Alan Cave to anyone interested in making a vehicle purchase. I cannot say enough in praise for this gentleman, he is a true asset to the Herb Chambers family.

I purchased a preowned Cadillac from George Belovitch. George was a pleasure to work with. He had a lot of patience with me. He took the time to go over all the different options until I found the perfect vehicle. When he delivered the vehicle he did not rush thru the delivery. He spent a lot of time showing me how all the options worked. I've purchased a lot of vehicles in the past and I have never experienced such delightful service. I did not feel as if George was just interested in the sale. He made me feel like family. It's nice to see a saleman take such pride in his work. I immediatly loved my CTS but there was a problem with one of the tires after delivery. I contacted George and he got back to me immediatly. He directed me to the service advisor Steve Sennessey and with the help of the GM Paulo Cunha my issue was immediatly resoloved. I recommend George Belovitch and Herb Chamber Cadillac team in Warwick to all my friends who are in the market for a new or pre-owned vehicle.