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Ocean Honda of Hanover

(251 reviews)
Visit Ocean Honda of Hanover
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (781) 218-3269 (781) 218-3269
Used (781) 651-4333 (781) 651-4333
Service (781) 651-4274 (781) 651-4274

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ocean Honda of Hanover from DealerRater.

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A Wonderful Experience Buying My New Honda Ridgeline.

A Wonderful Experience Buying My New Honda Ridgeline. I recently had the pleasure of purchasing new truck from Ocean Honda of Hanover, Ma. I am very satisfied with my decision! From start to finish, the experience was exceptional, and I would highly recommend both the truck and the dealership to anyone in the market for a new vehicle. Sales and entire team were amazing. They were knowledgeable, friendly, and incredibly helpful throughout the entire process. There was no pressure to upsell or rush my decision; instead, they provided detailed information and answered all my questions with patience and clarity. Bob from Randolph Ma

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had two concerns I discussed with Jaison Pena.

I had two concerns I discussed with Jaison Pena. He provided excellent advice. He communicated throughout entire visit. Overall excellent service from Ocean Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Drove over 2 hours to purchase a vehicle.

Drove over 2 hours to purchase a vehicle. Not only did they assume I didn't have the money to purchase, they apparently sold the vehicle days before. Bait and switch. Terrible customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Loyal Ocean Honda Customer for 6+ years!

Loyal Ocean Honda Customer for 6+ years! Came back to them in a real tough bind after my beloved Pilot was totaled and I stupidly bought a Nissan to replace it....BIG mistake. From the MINUTE I walked into Ocean to work with Kellayne, I felt right at home. I was welcomed and assured that I would get the help I needed. Kellayne , Nick and Sandra in finance went ABOVE and BEYOND to get a deal done. Kellayne was quick, intelligent and kind! They worked tirelessly on the approval and got me into my dream 23' Passport! I cannot say enough good things about Kellayne , Nick (sales manager) and Sandra in finance! Every time I got to Ocean, Im welcomed with a smile and I know I will be well taken care of!! I would reccomend over and over to family and friends my TEAM at Ocean Honda Hanover!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I brought my car in for service after having it serviced

I brought my car in for service after having it serviced in a different location. I had to bring it back to them six times and the problem was not resolved. I brought it in to Honda and they diagnosed the problem and fixed the issue. No return for further work. A huge relief. Not sure why I tried a different mechanic. Probably because I was out of warranty. I won’t make that mistake again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was encountering a problem and didn’t feel safe

I was encountering a problem and didn’t feel safe driving. The concierge referred me to Max Pastore who did a superb job getting the car checked out. Problem ended up being minor and was easily corrected. Kudos to the concierge and Max -great customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick, accurate and professional.

Quick, accurate and professional. Pleasant to deal with and concerned about getting the repair done correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The overall purchasing experience from initial inquiry to

The overall purchasing experience from initial inquiry to final sale was very good. Communications were clear and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best salesman and the best customer service

The best salesman and the best customer service experience we always go to Ocean Honda in Hanover for the best deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales associate was excellent.

The sales associate was excellent. Would buy another car from this dealership. Enjoyed the experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.