Ocean Honda of Weymouth

2 months ago I traded in my HRV lease for a Honda Civic. I want to say that I love the Civic and it's a great car , but please , I beg you , go to... another dealership. I'm 22 years old and I don't have a lot of knowledge regarding cars , which Ocean Honda of Weymouth quickly picked up on after speaking to me for a few minutes. After getting the car , a lot of my friends and family were concerned when they learned that I had been talked into paying 615 a month for a Honda Civic LEASE. I was not made aware of the price until I had signed the paper work , which , being an inexperienced buyer , I thought was normal. Come to find out , after talking to my friend who works prime, it was broken down to me that they had hid thousands and thousands of dollars into my lease. The sum of the amount I pay for the lease is almost more than the actual value of the car. I have gone in multiple times to try to resolve this. Finally , I brought my friend in to talk to them , as he is also a sales consultant. After my friend asked calmly to speak to the manager , the sales man that had sold me the car claimed that he was the manager (Bassam Eskaf) is the sales man that sold me my car and then lied about being the manager! He then told my friend that he would try to turn the lease into a finance, in which he would profit even more. My friend and I left and I then went to Mcgovern Honda. They were very helpful and helping me further understand how taken advantagr of I was. There is nothing I can do. I am struggling to pay my bills. please stay away from this dealership. I will be reporting them to the Better Business Bureau and telling all my friends to stay away. Go to a dealership like Prime or Mcgovern instead , where they actually care about their reputation and customer service.

I am struggling with exactly the same issue related to my 2009 Honda Acord and Honda CRV 2008. This is going on for last 3 yrs or more. I got appointment... for both cars over the phone after two weeks of waiting. We brought both cars for servicing then they said that appointment is for only one car. We have to wait two more weeks for another car. Horrible! Listen to your recordings to know the truth. They worked on airbag recall and asked us to pick car as they cant replicate engine sound issue. It was very well explained to the staff and service manager that you need to rest engine for 2-3 hrs to replicate the issue. They asked us to leave the car in the night so they can replicate the issue but now the lady at reception is arguing and not cooperating. Waiting for service manager call but not much hope. All staffs speaks same language in same tone as if they are doing charity. as per recommendation, all breaks and rotors, all four tires, transmission and other fluids were changed twice in a year for Honda CRV but still struggling with same issue for more than 3-4 years. Waiting for the recommendation and will update the post again. Just to summarize, i live nearby but i didn't buy any of our 3 Honda cars from you guys. Just because our friends warned us about such bad service and behaviors of staffs. I have strong feeling that they were right. I wont recommend it to my friends too.

! Extremely accommodating, patient, and so personable. Everyone there from my sales person (Jason), the manager (Lou), and the finance person (Sandra)... were some of the nicest people I've ever met. They were totally transparent and honest throughout the entire transaction. I will definitely be a life-long Ocean Honda of Weymouth customer. You MUST give them a try. I'm constantly trading in and out of cars and have dealt with many other dealerships, Air Force veteran (so I've been around), and trust me, you'll be a customer for life. If for any reason you're not hitting it off with your sales person, see Lou - he will make everything right, he always does!

I what would you consider a bad case I had a car that had no value and I still owed money on it with high interest but Ocean Honda of Weymouth help me... out and specially Jason Zimbran was really patient with me and gave a me a good deal on a brand new car

great experience... Val was the best I will recommend Ocean Honda and Val to everyone that I know Thanks and I will be back again the best place to do... business

I had been car shopping for a while before coming to this place.This dealership is the best I've been to so far.The customer service at this dealership... is unreal. Everyone there is pleasant and professional. The environment is very comfortable. I will definitely go back there again and would recommend them to anyone.

You never know what to expect at a dealership. I did not expect the experience I received there; they work as a team! They are trustworthy, respectful... and diligent! Jason Zimbran was attentive and outstanding in his knowledge of the vehicle and made it feel like it was a very smooth transition from trading in and purchasing. I would definitely go back to this dealership and see Jason again!

My wife and I needed to move up to a new vehicle in order to accommodate a new baby, so it fell to me to look for the vehicle that would be the best fit... for us. I decided in advance that a Honda CR-V was the car for us, and so I started looking around for the best deal I could get on a year-end model. I was quoted a solid price by a dealership farther away, but Lou, the general manager at Ocean Honda of Weymouth, was willing to match their price. We came by to see about working something out with them the same day. We were paired with Jason as our salesman, a young man with a warm demeanor who did everything in his power to see that we were treated well. Between Lou and Jason, I felt confident that our concerns and questions were addressed well and that we were dealt with fairly. I am very satisfied with the car that we bought and the price that we wound up with. If we need a second vehicle while we are in the Boston area, then I am definitely coming back, and I am going to insist that I will deal with Jason.

I started working with Jenn over the phone and she was up front, nice, and wanting to help. She set-up a time for me to come in and I felt no pressure... or obligation, yet so far this was the only dealer out of 5+ that I actually wanted to go to. I went for my appointment and Jenn set me up with Jason, who was personable and welcoming and again, wanted to help. I had my desired price after my research and I can't say it was "work" when trying to make a deal. They wanted to sell a car. Test drive, talked numbers, met Mike who solidified the deal, shook hands, bought a car. All the while, Lou (GM) was welcoming and talked with me. Sasha was also great conversation. The people are amazing. This is a newer owned dealership who I would recommend a million times over.