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Dreaded the process of buying used car. From the sales to service department they made it very easy. Service fixed everything that needed to be done Would... recommend mini of Peobody.
It was our pleasure to do business with Mini of Peabody, and more specifically with the General Sales Manager Jim Carven (GSM), our Sales Agent Richard... Tran and their Business/Finance Manager Harley. At no time was there any pressure to purchase the vehicle that we were interested in or the extended maintenance plans that were available after the purchase. Being away on vacation, the GSM allowed us to make a refundable credit card deposit by telephone in order to hold a certain vehicle for up to three days and he also agreed to extend the Black Friday Sales Event and the incredible savings that was being offered on select 2017 MINIs.
I've had the past and current experience, over fifty (50) years of buying and having my vehicles serviced at several different auto dealerships, nothing... compares to the Mini dealership in Peabody, Mass. From the purchasing through the servicing and everything in between they have been by far the best auto dealership I've ever dealt with. Sales staff, service staff , and especially their General Manger Gary King can't do enough to make you happy with your new purchased Mini Cooper. Thank You To Mini Of Peabody :-) :-)
Informed and friendly salesmen without being pushy at all. Great experience resulted in me leasing a Mini Cooper within an hour! First new car of my life!
I had a almost painless experience at Mini of Peabody when purchasing my Mini Convertible 2017 a week ago. Buying a car today is very different dynamic... than a few years ago. We the consumer has abundant information available to us online. And Mini of Peabody dealer (I worked with Adam) recognize this and able to accommodate and match my expectation.
Very nice staff and very cooperativve. Made my first purchase exeprience truely comfortable. Adam was very helpful and friendly and made the whole process... Super Easy for me. Michael was very responsive over the emails or on mobile whenever I needed any details about the vehicle or process. I would Highly Recommend buying your dream vehicle at this dealership.
Great staff, great price, really impressed! Bought a month ago and they have followed up, even with a "Second date" offering me a chance to come back in... and review the options on the Clubman to make sure I'm getting the most out of it.
The sales manager humiliates the buyers during the negotiation. Buyers have the right to bargain. Sales managers have the right to not lower the price.... But he has no right to humiliate people. It was horrible.
Everyone answered all of my questions quickly and efficiently. All calls were returned within the hour. Every conversation was fun. They were great to... work with to resolve all issues.
Jaysen went above and beyond to ensure I was happy with my new car, as well as even drive his own vehicle to CT to have registration completed since I... was out of town.