Viti, Inc. Hours
At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. We strive to provide a low-pressure env
ironment that invites our RI and MA Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our RI Mercedes-Benz dealership for their motoring needs.Please visit our Mercedes-Benz dealership today and let us show you why Viti is the RI Mercedes-Benz dealer you'll keep coming back to.
"Free Pick Up, Delivery and Loaner Vehicle For All Your Service Needs AND FREE CAR WASH WITH SERVICE"
Read reviews that mention:
They made the car buying process easy. I found the car online, scheduled a test drive. Drove a couple cars, completed a couple forms to apply for financing... and picked up the car the next day.
Easy and Efficient, that's why we are here! Thank you for the wonderful review! all the best,
Sean Gebert and the Sales Manager made our new car purchase a breeze. We appreciate Viti’s professional service and follow-up after the sale. That’s... why we keep coming back!
Excellent! Thank you for the 5 Star Review! Indeed, Viti takes professionalism to a new level! We are so happy to know that we've met your expect...ations and earned your continued business! All the best,
Can’t say enough about the service I get from Greg Forrest (sales) and Russ Machado (service) The best......and will continue to buy and recommend... VITI
Thank you Peter! We are thrilled to here you are happy with both Greg and Russ!! We truly appreciate your business over the years and look forward to ...seeing you again!
Exceptional from start to finish. I came with a number in mind and they made it happen. Easiest process ever in buying a vehicle. No pressure everyone... was on point and so accomadating to your needs. Definitely A+ service all around.
Amazing! Thank you Mrs. S! It is so good to read your kind feedback. Here at Viti we strive to deliver a standard of excellence to all of customers, a...nd are pleased to learn your experience with us was truly exceptional. Thank you for your continued business,
Viti’s Service team consistently displays the outstanding professional performance. They proactively seek ways to make both the work they do on the... vehicle and the customers’ experience better every time.
Thank you Sandy from Newport! We are thrilled to hear that we've exceeded your expectations. Thank you for your continued business with us and th...e 5 Star Review! All the best,
Unfortunately, I cannot recommend this dealership for purchasing a car. They were dishonest about the price they were giving me for my trade and rolled... negative equity into the price of the new car without my knowledge. They also had me fill out the wrong paperwork twice, which required me to make an additional trip to the dealership the following week. I tried to work the discrepancy out with them when I received the bill and was told "sorry" and "you should have read the paperwork more carefully before you signed it". I ended up paying almost $2000 more than what we agreed upon verbally.
The end result was not what was promised. Viti made 3 mistakes on the purchased agreement. They made this a very difficult process. I wouldn’t recommend... this dealership.
Hello Paul, We sincerely apologize you feel we did not meet your expectations. I cannot identify your customer profile in our system based on the ...information you've provided in this review. If you would like to discuss this further please reach out to us at your convenience. Simply ask for Bill Andrews, our Business Development Manager, when you call. Best Regards,
We recently purchased a pre-owned 2015 C300, and worked with Jon Lehane at Viti. He was an absolute joy to work with! Patient, thoughtful, knowledgeable,... focused, intelligent, and resourceful, Jon has outstanding interpersonal skills and he worked with us over the course of a few weeks to get exactly the right car for our family. I highly recommend Viti and Jon Lehane.
Hello! Thank you for the amazing review! It brings us great pleasure to know that we've met your expectations, and indeed Jon is surely one... of the biggest reasons why. His charisma, kindness, and positive attitude are what we find so wonderful about him as well. We are so happy to know that you feel the same way. Thank you again,
Met Jon. Excellent salesman and and expert on my BMW. Highly skilled. Helped me through the purchase process. Always there giving me updates. Staff... found excellent finance options for me. Completed the transaction without issue and had me driving the vehicle home the same day. Professional atmosphere.
Hello, We are so happy to know that we've met your expectations! Here at Viti we strive to make sure that our customers are happy with our ser...vices. Jon is always willing to help and does so with a smile on his face every time! Thank you so much for the lovely review! All the best,
Hi All, I'm glade that you are reading this because it's all true!!! Since I've purchased my Mercedes from Viti, I like most of you put... such a demand on how my car performs, cost of maintenance , customer service and would we return to that dealership. I highly recommend that you visit this dealership and see for yourself. Also while you are there for service please say "hi" to my service advisor, Sue McDermott.
Hi Spencer, Everyone here at Viti would like to thank you for leaving a great review and for being a valued customer! We hope you are still enjoying y...our 2015 Mercedes-Benz GLA 250 as much as you did when you purchased it in 2017. We look forward to assisting you with all of your future service and sales needs.