Viti, Inc.

4.9 out of 5 4.9
Rectangle 48
Sales 7:00 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Viti, Inc. Hours

Sales

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. We strive to provide a low-pressure env

...

ironment that invites our RI and MA Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our RI Mercedes-Benz dealership for their motoring needs.Please visit our Mercedes-Benz dealership today and let us show you why Viti is the RI Mercedes-Benz dealer you'll keep coming back to.

"Free Pick Up, Delivery and Loaner Vehicle For All Your Service Needs AND FREE CAR WASH WITH SERVICE"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
541 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 4, 2020

    I was greeted promptly and attended to with efficient service. I highly recommend Viti Service Department to anyone who needs repairers on their vehicle.... Great Service Department

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Fred, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are so glad to hear that you had an amazi...ng experience with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    July 1, 2020

    I've never seen their facility! They simply schedule a day, pick up my car, drop off a loner and a day or 2 later do the reverse. The process is as easy... as the quality and follow-up is great. The perfect social distancing service!

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    Dealer Response

    Hi Steve, Thank you for taking the time to leave this great review for us! We appreciate your feedback and are so glad to hear that our pick up and d...elivery service has been so beneficial for you! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you for many more years to come!

  • July 11, 2018

    Can’t say enough about the service I get from Greg Forrest (sales) and Russ Machado (service) The best......and will continue to buy and recommend VITI

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    Dealer Response

    Thank you Peter! We are thrilled to here you are happy with both Greg and Russ!! We truly appreciate your business over the years and look forward to ...seeing you again!

  • 5.0 out of 5
    June 30, 2020

    Ray Machado was excellent very informative. He explained about the tires and why they should be replaced. He was also detailed about the windshield replacement.... Timing was exceptional with start and completion of work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi BV, Thank you for taking the time to leave this review for us! We appreciate your feedback and are very glad to hear that Ray made your service ex...perience a great one. If you ever have any other questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    June 19, 2020

    Viti has high standards in every aspect of an automobile dealership. They are courteous, respectful. Automobile service is one aspect of my life that I... don't need to be concerned with. The job always gets done right the first time. Thanks to Russell Machado.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi David, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are so glad you hear you've always had ...such great experience with us and servicing your two vehicles. If you ever have any questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    June 10, 2020

    I love there service very professional leased vehicle through Viti and also purchased one.best part of service from Viti is there will come to you not... you to them.

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    Came in for service or repair
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    Dealer Response

    Hi Carl, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are glad to hear that you had such a grea...t leasing experience with us. If you ever have any other questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    June 6, 2020

    Always great service at Viti, Dan Blinn does a very nice job! Bought my last 2 vehicles from Greg Forrest . He provides exceptional service.

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    Dealer Response

    Hi Linda, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and appreciate you choosing us for your buyi...ng and servicing needs. Dan and Greg are great members of our team and we're glad to hear that they always make your visits great ones. If you ever have any questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    June 4, 2020

    The Viti service dept. has always done a great job whenever I needed service. Sue McDermott is very professional and knowledgeable and is an asset to... the Service Department.

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    Dealer Response

    Hi Brad, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are glad to hear that Sue was able to tak...e such good care of you during your service. If you ever have any other questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    May 31, 2020

    Viti service advisor Dan Blinn was great to work with, always professional and courteous. Service and repairs always have been an awesome experience at... Viti Mercedes Benz.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ron, Thank you for taking the time to leave this review for us! We greatly appreciate your feedback and are glad to hear that you had a great expe...rience with Dan. He is a valued member of our team. If you ever have any other questions or concerns, please feel free to give us a call at any time.

  • 5.0 out of 5
    May 31, 2020

    Would not hesitate to use this dealership. Special care was obviously taken regarding cover-19. Loaner was new and clean. Estimate was honest and accurate.... Very positive experience. Would not hesitate to use Viti again.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Airedale, Thank you for taking the time to leave this review for us! We are very happy to hear that you had such a great experience even with ever...ything going on. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

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