Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 5:30 PM

Viti, Inc. Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. We strive to provide a low-pressure env

...

ironment that invites our RI and MA Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our RI Mercedes-Benz dealership for their motoring needs.Please visit our Mercedes-Benz dealership today and let us show you why Viti is the RI Mercedes-Benz dealer you'll keep coming back to.

"Free Pick Up, Delivery and Loaner Vehicle For All Your Service Needs AND FREE CAR WASH WITH SERVICE"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
479 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2018

    I always receive excellent customer service at Viti Volvo of Tiverton. The staff is the best I have ever dealt with in the past 16 years of owning and... servicing a Volvo!! Very trusting, helpful, professional and friendly!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Jeanne, Everyone here at Viti Volvo would like to thank you for the kind words. We do our best to make sure all of our customers receive outstandin...g service.

  • 5.0 out of 5
    October 12, 2018

    Took the car in for annual maintenance, which was free. While there, They applied the “ding removal” plan I purchased when I bought the car... and has now paid for itself. Service was friendly, effective and outstanding as usual; it’s like the bar in the old tv show, where “everybody knows your name”, except these guys work. They noticed the steering wheel was peeling (?!) so they replaced it for free. Car cleaned inside and out. Great experience.

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    Dealer Response

    Thank you for the great review! I am so happy everyone here at Viti was able to provide you with exceptional service. If you ever have any future vehi...cle needs please feel free to reach back out.

  • July 11, 2018

    Can’t say enough about the service I get from Greg Forrest (sales) and Russ Machado (service) The best......and will continue to buy and recommend... VITI

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    Dealer Response

    Thank you Peter! We are thrilled to here you are happy with both Greg and Russ!! We truly appreciate your business over the years and look forward to ...seeing you again!

  • 5.0 out of 5
    October 10, 2018

    We have brought our Volvo to Viti for several years and would not go anywhere else, they are terrific in all regards, and we recommend them without reservation.

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    Dealer Response

    Kathy, thank you for the kind words and leaving a great review! We work very hard to provide outstanding service here at Viti, if you ever need any fu...rther assistance please feel free to reach back out to us.

  • 5.0 out of 5
    October 5, 2018

    They make sure your vehicle is ready to go before they let you go they are great from Susan right down to mechanics they deliver

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    Dealer Response

    Thank you John, Here at Viti we do our best to ensure all of our customers have a great experience. I am very happy Susan and the rest of our team was... able to assist you. We look forward to hearing back from you for all of your future vehicle needs.

  • 5.0 out of 5
    October 3, 2018

    Consistently great service from the Viti Team! We have three Mercedes in the family, and would not go anywhere else for service. Fast response time and... free pick up and return are especially important to us.

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    Dealer Response

    Thank You Jim and Donna, we are so happy to hear that you are please with the services we provide our customers here at Viti. We appreciate the time y...ou took to write a wonderful review and we look forward to being able to assist you in all of your car servicing needs in the future.

  • 5.0 out of 5
    October 2, 2018

    Just purchased our fifth Mercedes from Viti. The sales and service e perience has always been excellent but our most recent sales experience with Jonathan... Lehane stands out. Jon’s listening skills, low key approach, professionalism and excellent product knowledge combined to create a smooth, comfortable and very quick customer experience for us. He has been quite responsive post the sale in helping answer questions that arose even after his comprehensive vehicle orientation. Recommend Jonathan highly and look forward to enjoying our latest Mercedes.

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    Shopped for a new car
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    Dealer Response

    On behalf of everyone here at Viti, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed you...r experience with Jon. We will be sharing your feedback amongst our team. Enjoy your new 2019 GLC 300!

  • 4.0 out of 5
    September 23, 2018

    Always very happy with Viti Volvos. This last repair visit was definitely a challenge and hopefully all is well and the issue will not pop-up again. ... Do note the car is a 1999 S70 Volvo with 50,000 miles. Bought out of my lease with another dealer. The car is always a challenge but Viti is not above a good challenge.

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    Dealer Response

    Thank You for taking the time to write a review Hollie! Here at Viti we always like to ensure the problem is resolved the first time around but if you... have any questions or concerns please don't hesitate to contact us. We look forward to working with you again regardless of how challenging the problem may be.

  • 5.0 out of 5
    September 23, 2018

    My Benz is 40 years old, running great because of Susan McDermott and the rest of the Viti team, and I would never let anyone else touch it.

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    Came in for service or repair
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    Dealer Response

    We are very happy to hear that you had such a positive experience here at Viti. Susan McDermott is absolutely amazing at providing our customers with ...outstanding service. Thank you for the kind words John and we look forward to working with you again!

  • 5.0 out of 5
    September 16, 2018

    Every time I have gone to Viti for service on my XC60 I leave knowing I’ve been well-cared for and that my vehicle has been serviced properly.

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to write a positive review Bridgit. Here at Viti we like to ensure all of our customers are well-cared for and receive o...utstanding service on there vehicles! We look forward to working with you again.

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