Sheehy Nissan of Waldorf

Great experience. Definitely purchase my next vehicle from them. Appreciate all the help they offered 0

I am extremely disappointed with this service center. I took my car in the beginning of November for a diagnostic test and have been unsuccessful in obtaining answers regarding the diagnostic results. After the diagnostic test, I was told, "you can scheuled an appointment to get the work completed if you like." I took my car that day due to what I considered non-shalant and bad customer service. I decided to call the service advisor to see if she could answer my orginal questions and to get the work completed but apparently we played phone tag. Since that time, I have called serveral additional times and left the service advisor Ashley messages but have not received a returned call. I even called the corporate office and they had the audisity to ask me to give Ashley a returned call in 5 minutes instead of stating Ashley would return my call. I usually get both of my cars serviced at the Waldorf location, but needless to say, that will not happen again. I will be happy to take my cars to a company that is attentive to it's customer's needs while simulteanously valuing their patronage. Unfortunately, I was not provided the opportunity to give a 0 rating for this review.

Professional, welcoming, informative, knowledgeable, genuinely helpful, experienced, accountable, took time to talk us through the process

Willie is awesome!! He definitely has good customer service. Would give it two stars but I'm experiencing some technical problems with my new car off the lot. But no worries with VIP treatment and warranty it will get fixed. Everything else is fine.

The worst service center. I took my truck back 4 times for the same problem. They said that they fixed my AC, I got my truck back and 1 week later, no AC. DO NOT GET YOUR VEHICLE SERVICED HERE!! On top of that, the person I was working with got fired in the middle of my service, they said nothing. The new guy didn't know anything and the manager doesn't care. Please go somewhere else for your service. If I could give this place negative stars it would be a negative 100

Willie was able to help me find a great vehicle that was in my budget. All the people who helped me purchase the vehicle were great.

Do not buy a car here, if you need help with your car, customer service is the worst! They don’t help with issues at all. The service dept will lie and say they have done car service, and the don’t do it. Worst customer service.

The dealership helped me get the exact price I wanted for my car. It was a quick and easy process, both in the main room and in finance. Even after leaving with my new car, I remembered leaving essential items in my old car; they were able to retrieve those necessary items and have them ready for pick up the next day. Thank your Jermaine for an excellent experience!

This salesperson was very pleasant and explained every question that I had asked if I return back I would like for him to be my salesperson. Christopher also a very very good sale manager I love to do business with him because he listened

Jermaine Badgett was professional and helpful with helping me purchase my new car. He has answered all my questions while making me feel welcome and comfortable throughout the process.