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I'm the girl for you!","emailTxt":"zoer@jimellis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/20946/employees/3bc5157a3a01.jpg","drDealerId":20946,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497908,"personPtyId":39833744,"firstName":"Trey","lastName":"Shaw","titleText":"Sales Consultant","shortBioText":"Recently moved to the area from Augusta, Ga. February 2017. I also work at the Mercedes Benz Stadium part time. Im a problem solver and love making people happy. 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He started his automotive career working in a dealership detail department throughout high school and college. He worked and played collegiate soccer while studying for his degree in Graphic Arts Management. After college, he took a break from the automotive industry but returned in 1996. Ed's first car was a 1964 VW Beetle and then a 1973 VW Super Beetle (Headers-fat tires and mag wheels) he was an early tuner! Now, he enjoys cruising to work in his VW CC. Ed spends his time away from work with his wife, 3 sons, 2 daughter-in-laws and his 2 rescue pups. 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Jim Ellis Volkswagen of Chamblee

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Jim Ellis Volkswagen of Chamblee Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2015

Since 1971, we have been proudly serving customers from all over the metro Atlanta area, including Decatur, Buford, Marietta, Dunwoody, Roswell, Stone Mountain, Alpharetta, Cobb, Forsyth, Gwinnett, Fulton, and Dekalb from our convenient Chamblee location. We're just inside I-285 off of Exit 31A, at 5901 Peachtree Industrial Blvd.

...



Volkswagen is one of the most-loved car brands out there. Our customers are without a doubt the most loyal. Our name comes from the German words "volks" for people's, and "wagen" for car. Hence, the People's Car!

For the largest selection of Volkswagen cars in Atlanta, Georgia, visit Jim Ellis Volkswagen Atlanta.

"Expect the Best"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
757 lifetime reviews. Includes reviews of Jim Ellis Volkswagen of Chamblee from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    Thank you Millo so much. Very professional, made the whole car buying process very easy. I'll defiantly recommend him to friends and family. See you in... 2 years

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. If you ever need anything else from us, please fe...el free to give us a call or stop by. Have an awesome day!


    Worked with:
    Millo Antola

    Sales and Leasing Consultant

    (5.0) 76 reviews

  • 5.0 out of 5
    December 2, 2019

    Excellent staff! Very friendly and compassionate and driven with dedication to focus solely on the customer's needs and wants! Thank you Rachel and Jocelyn!!!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review. We are happy to pass along your comments to our team. If you ever need anything else from us, please feel free to give... us a call or stop by. Have an awesome day!


    Worked with:
    Rachel Shoap

    Sales and Leasing

    (5.0) 15 reviews

    Jocelyn Peterson

    Business Manager

    (4.8) 6 reviews

  • August 31, 2018

    I can’t say enough good things about Jim Ellis VW Atlanta. We went here to get my husband a new leased vehicle. Brian Bolton was incredibly helpful and... knowledgeable and made the experience a great one. He worked with the finance department to get us where we needed to be. He respected the price points I provided and never tried to oversell me. He also didn’t treat me differently as a woman coming in by myself like some dealerships do. If you’re not already convinced, I enjoyed the service so much that I went back and traded in my current lease (from another make/brand) to join the VW family myself. Brian and his team worked to get me a great deal, respected my time, and stayed within my price points. I can say with absolute confidence that this is the best dealership I’ve dealt with in Atlanta. Also a shoutout to Lance Jeter in finance for making the process as smooth as possible on the financial end.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    December 1, 2019

    Great staff and very friendly and helpful and caring people about the customer's needs and wants!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, thank you so much for your positive comments about our team. We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 22, 2019

    The level of service and kindness that Millo provided us is exactly why we choose to buy our cars from the Jim Ellis family of dealerships. I took my 17... year old son with me so that he will know exactly how car buying should be. This way, when he is on his own, he will have a benchmark experience for reference. This is the 4th car that we purchased from the Ellis group. I typically have a difficult time trusting people, and when buying something as costly and important as a vehicle it can be extremely stressful for me. However, at an Ellis dealership I can let my guard down and actually enjoy buying a car. I felt more like Millo was there to help me understand my options, and features. He really knows his stuff! Then, in financing, Lance was so laidback, but yet informative, that I did not feel any stress about my loan. Great guy! I almost forgot... the price of my new car was unbelievably competitive. Thanks you Jim Ellis Volkswagen.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    John and Gail, we are so glad that we were able to earn your trust and get you into your new car! We will be sure to pass this great feedback along to... Millo, Anna, Lance and the rest of our team. Thank you so much for taking the time to give us this high star review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Millo Antola

    Sales and Leasing Consultant

    (5.0) 76 reviews

    Lance Jeter

    Finance Manager

    (4.9) 66 reviews

    Anna Loerke

    Internet Sales Agent

    NOT RATED

    Ed Holt

    BDC Manager

    NOT RATED

  • 4.0 out of 5
    November 22, 2019

    I dealt with Rachel and Phil, and I couldnt be happier with my experience with them. I would highly recommend them to nyone else looking to purchase from... Jim ellis volkswagen.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and recommendation about our sales team. We really appreciate you taking the time to give us this feedback. Hav...e a great day!


    Worked with:
    Rachel Shoap

    Sales and Leasing

    (5.0) 15 reviews

    Phil Coleman

    Fleet Manager

    (4.9) 16 reviews

    Jocelyn Peterson

    Business Manager

    (4.8) 6 reviews

  • 5.0 out of 5
    November 22, 2019

    Millo and Karl were extremely helpful from the beginning to the end of the process! They made the entire process of buying a car very smooth and easy,... couldn't have done it without them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to give us this positive feedback. We are so glad to hear that Millo and Karl were able to make your car-buying ...experience as smooth and easy as possible. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Millo Antola

    Sales and Leasing Consultant

    (5.0) 76 reviews

    Karl Jiram

    Business Director

    NOT RATED

  • 5.0 out of 5
    November 16, 2019

    I had one of the best experiences buying a car from Jim Ellis Chamblee! The sales team are top notch, very helpful, knowledgeable, and gracefully helped... me narrow down my car choice and give me options for financing. Millo has been incredible, kind and patient, showing me all the vehicles that I showed interest, went through all the technology and features of the vehicle, including setup of Android Auto. He also introduced me to the service advisor Scott who welcomed me and greeted me on my new Tiguan and briefly going over the services hours. I also spent some time with Lance, who was so personable and calm, going throught all the financial options and making sure it fits my needs. My experience was great and I would recommend the entire team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Katia, we strive for 100% satisfaction, and it is great to see you had such a positive experience in our store. We will be sure to pass along your kin...d words to Lance, Scott, Millo, and the rest of our team. Thank you for taking the time to give us this feedback. Have a great day!


    Worked with:
    Millo Antola

    Sales and Leasing Consultant

    (5.0) 76 reviews

    Lance Jeter

    Finance Manager

    (4.9) 66 reviews

    Scott Croston

    Service Advisor

    (4.9) 16 reviews

  • 5.0 out of 5
    November 14, 2019

    From the initial meeting w/Millo Antola as long as the numbers came together we'd be doing a deal. He was personal, gracious, patient and informative.... Michael Landin has a great sense of humor, reads customers well and still finds a way to secure the right deal for the dealership & the customer. Jocelyn in Finance puts the icing on the cake, knows her stuff, moves expeditiously, passionate about what she does and puts the customer first. Great job team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your positive feedback about our team. We are so glad to have provided you with such a positive experience and it is great to he...ar that you enjoyed your time with us. We will be sure to share your kind words with Millo, Michael, Jocelyn and the rest of the team. We hope to see you again soon. Have a great day!


    Worked with:
    Millo Antola

    Sales and Leasing Consultant

    (5.0) 76 reviews

    Michael Landin

    Sales Manager

    (5.0) 36 reviews

    Robby Boleman

    Pre-Owned Sales Manager

    (5.0) 16 reviews

    Jocelyn Peterson

    Business Manager

    (4.8) 6 reviews

  • 5.0 out of 5
    November 13, 2019

    We came down for a wedding and saw one of the cars on the list was near by. The experience was excellent from start to finish. It was the salesman’s (saleswoman)... first deal at this dealership and she was nervous but comfortable. She even ordered cookies at some point to sweeten the deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marcus, we are so glad you stopped by! Thank you so much for taking the time to give us this feedback. Jessica was lucky to have such awesome first cu...stomers. We hope to be of service to you again in the future. Have a great day!

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