Reviews
Very nice and excellent service.
Very nice and excellent service. Everyone at the dealership was very nice and professional. Awesome
Very nice and excellent service.
Very nice and excellent service. Everyone at the dealership was very nice and professional. Awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Toyota of Hollywood! It was so kind of you to share your experience, Jeremy.
He was very accommodating and helpful when no advisor
He was very accommodating and helpful when no advisor wanted to help me He was very accommodating and helpful when no advisor wanted to help me. He was also very transparent about all the costing of my cars in which he suggested the best route for me
He was very accommodating and helpful when no advisor
He was very accommodating and helpful when no advisor wanted to help me He was very accommodating and helpful when no advisor wanted to help me. He was also very transparent about all the costing of my cars in which he suggested the best route for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lo mejor de EEUU recomendado no solo por mi por muchos no
Lo mejor de EEUU recomendado no solo por mi por muchos no pierdan el tiempo en otros diler es alli
Lo mejor de EEUU recomendado no solo por mi por muchos no
Lo mejor de EEUU recomendado no solo por mi por muchos no pierdan el tiempo en otros diler es alli
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DEALERSHIP IS VERY CLEAN LOOKING.
DEALERSHIP IS VERY CLEAN LOOKING.HELPFULL PEOPLE AND EXCELLENT SERVICES.THere prices are reasonable and convenient hours.
DEALERSHIP IS VERY CLEAN LOOKING.
DEALERSHIP IS VERY CLEAN LOOKING.HELPFULL PEOPLE AND EXCELLENT SERVICES.THere prices are reasonable and convenient hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of us at Toyota of Hollywood appreciate your feedback! Thank you for highlighting our reasonable prices and helpful team. We hope to see you again, have a great day!
Standard dealer experience in South Florida.
Standard dealer experience in South Florida. I took my widower Father’s car in for oil change standard service and asked for battery check and wipers replacement- I upsold myself knowing the vehicle needed attention. Picked up the car and Infotainment system was malfunctioning, the tech that started the car should have noticed the screen cycling off and on- it’s a major issue on the 2021 models. Dropped vehicle back off next morning and it took over 6 hours for the updates to be completed and to run the car through the wash- it wasn’t washed first time even though I asked for it. My Uncle worked for Craig Zinn 40 years ago and he’d have to walk his clients through the service process to make sure this didn’t happen to them. Overall dealership was clean and nice, Lyft was helpful- thank you. Ambiance and coffee- great. Service department needs to focus on being thorough and really making sure they’d put their 80 year old parent in the vehicle before moving to the next vehicle or clocking out and going home.
Standard dealer experience in South Florida.
Standard dealer experience in South Florida. I took my widower Father’s car in for oil change standard service and asked for battery check and wipers replacement- I upsold myself knowing the vehicle needed attention. Picked up the car and Infotainment system was malfunctioning, the tech that started the car should have noticed the screen cycling off and on- it’s a major issue on the 2021 models. Dropped vehicle back off next morning and it took over 6 hours for the updates to be completed and to run the car through the wash- it wasn’t washed first time even though I asked for it. My Uncle worked for Craig Zinn 40 years ago and he’d have to walk his clients through the service process to make sure this didn’t happen to them. Overall dealership was clean and nice, Lyft was helpful- thank you. Ambiance and coffee- great. Service department needs to focus on being thorough and really making sure they’d put their 80 year old parent in the vehicle before moving to the next vehicle or clocking out and going home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. It's clear we missed the mark in ensuring a seamless service visit, and I apologize for any inconvenience caused by the infotainment issue and delay. We appreciate your feedback on areas where we can improve our thoroughness, especially when it comes to servicing vehicles that belong to valued family members like yours. If there's anything further you'd like to discuss or if there are lingering concerns, please feel free to reach out directly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551
All my services issues were resolved and the service
All my services issues were resolved and the service person was very helpful..He answered questions and ensured that I had a ride home.
All my services issues were resolved and the service
All my services issues were resolved and the service person was very helpful..He answered questions and ensured that I had a ride home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback! We are happy to have you as a Toyota of Hollywood customer.
Estamos muy agradecidos y contentos no solo por el
Estamos muy agradecidos y contentos no solo por el tremendo servicio recibido pero tambien el conocimiento tan detallado por parte de la financista que nos atendio Elena Ramirez y el vendedor Angel, EXCELLENTE!!
Estamos muy agradecidos y contentos no solo por el
Estamos muy agradecidos y contentos no solo por el tremendo servicio recibido pero tambien el conocimiento tan detallado por parte de la financista que nos atendio Elena Ramirez y el vendedor Angel, EXCELLENTE!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Estoy muy agradecida por el buen servicio recibido de
Estoy muy agradecida por el buen servicio recibido de parte de todo el personal de la Toyota; en special de la Señorita Jaimar Jaime, que siempre ha estado pendiente de mí con respecto a mi carro; del caballero Adin Acevedo, que tuvo mucha paciencia para encontrarme el mejor porcentaje de interés para mi carro; estoy muy agradecida por la eficiencia de su atención. También el caballero David fue muy amable y eficiente. Debo mencionar a los de VIP que también hacen muy bien su trabajo. Muchas gracias por su buena atención y que Dios me los Bendiga.
Estoy muy agradecida por el buen servicio recibido de
Estoy muy agradecida por el buen servicio recibido de parte de todo el personal de la Toyota; en special de la Señorita Jaimar Jaime, que siempre ha estado pendiente de mí con respecto a mi carro; del caballero Adin Acevedo, que tuvo mucha paciencia para encontrarme el mejor porcentaje de interés para mi carro; estoy muy agradecida por la eficiencia de su atención. También el caballero David fue muy amable y eficiente. Debo mencionar a los de VIP que también hacen muy bien su trabajo. Muchas gracias por su buena atención y que Dios me los Bendiga.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fueron muy atentos, cumplieron hasta el momento, lo que
Fueron muy atentos, cumplieron hasta el momento, lo que prometieron. Esperemos que siga siendo así
Fueron muy atentos, cumplieron hasta el momento, lo que
Fueron muy atentos, cumplieron hasta el momento, lo que prometieron. Esperemos que siga siendo así
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Too long waiting.
Too long waiting. Should schedule appointments closerr to service time Arrived 8:10 left at 11:15. Too long wait time
Too long waiting.
Too long waiting. Should schedule appointments closerr to service time Arrived 8:10 left at 11:15. Too long wait time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We apologize for the long wait time and understand how important it is to have appointments run smoothly. We're always looking to improve our scheduling process, so please feel free to reach out if you'd like to discuss this further or share any additional thoughts. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551