DARCARS Chrysler Dodge Jeep Ram of Marlow Heights Hours
At DARCARS Chrysler Dodge Jeep and Ram of Marlow Heights & DARCARS Automotive Group, our goal is to take customer servic
e to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
"See What It's Like to Love Car Buying"
Read reviews that mention:
Enter the so called fast lane for an oil change asked what was the wait time was told I was next no cars are ahead of me next representative that I have... contact with says 1 hour, 2:30 later truck has not been touched during this time I requested updates twice and the representative forgot about me sheesh I was one of 3 people in the waiting room not to my surprise they also had issues one had been waiting for the manager for over 2 hours, they couldn???t locate the vehicle that was dropped off for a oil change at 10:30am O let me not forget the customer that stormed out cause they sold her a lemon and didn???t want to provide a loaner at there expense. I locate my vehicle back in the express lane to then find out it has not been serviced with a oil change yet and the representative was unaware but he was supposed to check on it two times prior he would have known I demanded my keys and had to call customer service to get a real service center to service my vehicle
We are very sorry that this was your experience and will share this feedback with the service department and look into what happened to cause you to h...ave to wait with your car not being serviced. We appreciate you letting us know.
Terrell is very professional and knowledgeable which made my car buying experience very easy. I will recommend him to all of my family and friends.
I went to darcars yesterday trying trade my car in for a new car thinking everything was goin turn out bad but thanks to Mr.Terrell he made it happen for... me thanks again
Thank you!! Glad the team could assist!
I came inside the dealership without a lot of knowledge feeling uncomfortable but knew I wanted a new car. Terrell was extremely helpful and assisted my... stress level. Thank you guys so much!
Thank you for visiting us and allowing us to assist you with your purchase. Enjoy your new car!
I walked in to get some information on the next SUV purchase I make. Terrell set what he was doing aside and quickly came to assist. He's very knowledgeable... on the Jeep brand, answered all questions I had, and provided insight on the different Grand Cherokee trim levels and which one would best fit my needs. I'll be doing business with him soon because of this experience!
Wonderful! Thank you so much for sharing!
First of all I want to thank Ceidrick , Brenda and Lalin for exemptional service. they made the leasing process very smooth for me. Sales Manager Ceidrick... was very helpful with my trade and my sales rep Brenda was very helpful as well on helping me find the right car. Thanks for the service and definitely come see Ceidrick and Brenda again, they will gladly help you out
Thank you for the 5 stars and your feedback. We appreciate you choosing DARCARS CDJR of Marlow Heights. Enjoy your new Wrangler!
Terrell is a Great sales person and very informative. He helped me find my dream car. Everything was smooth and easy. Garza???s was also one of the best... sales managers I???ve met.
Congratulations on your dream car! We thank you for your business!!
Terrell and Farzad were awesome and very easy to deal with. Everyone helped me out and allowed me to get the vehicle I wanted! Numbers were good and experience... was quick and easy!
Thank you so much for the 5 star review!
Terrell was my salesman. I couldn't have ask for a better one. He got me exactly what I wanted. He asked all the right questions, about what I needed in... a car. He found me the right car on the first try. I was in love with the car when I saw it. I was in and out in about an hour and 45 minutes. I will be back when I upgrade my car.
Thank you for the 5 stars and for the feedback about your experience!
I found this particular car shopping experience to be the most stress free event of all the times I've purchased a vehicle.....I expressed my desired vehicle... of choice, amount I wanted to spend and my must have accessories. Terrell Bullock, the Sales Consultant did an excellent job of securing a vehicle meeting my criteria. He was very polite, friendly, patient, and very knowledgeable of the goods and services of the Dealership!