[{"id":436259,"personPtyId":38704957,"firstName":"Terrell","lastName":"Bullock","titleText":"Sales","emailTxt":"tbullock@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1491004800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":362396,"personPtyId":38718771,"firstName":"Steve","lastName":"Kemp","titleText":"Sales Manager","emailTxt":"skemp@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":362403,"personPtyId":49431086,"firstName":"Michael","lastName":"Williamson","titleText":"Finance Manager","emailTxt":"mwilliamson@darcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":362398,"personPtyId":38699045,"firstName":"Farzad","lastName":"Mostofi","titleText":"General Sales Manager","emailTxt":"fmostofi@darcars.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":362407,"firstName":"Mike","lastName":"Keshavarz","titleText":"Financial Services Manager","emailTxt":"mkashavarz@darcars.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":334147,"firstName":"Tim","lastName":"Williams","titleText":"Finance Manager","emailTxt":"Twilliams@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/a3f2d5f1b15d.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":334157,"personPtyId":38697318,"firstName":"Joseph","lastName":"Howard","titleText":"Finance Manager","emailTxt":"Jhoward@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/83ed24999202.jpg","drDealerId":4005,"dealerEmpStartDtUtc":"683683200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":334158,"personPtyId":38706441,"firstName":"Derek","lastName":"Curtis","titleText":"Sales Consultant","emailTxt":"Dcurtis@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/3e1a729dc9af.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334143,"personPtyId":38717455,"firstName":"Henry","lastName":"Marin","titleText":"Finance Manager","emailTxt":"Hmarin@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/cf72b0f34697.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":436262,"firstName":"Neil","lastName":"Frederick","titleText":"Sales","emailTxt":"nfrederick@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436261,"personPtyId":38705216,"firstName":"Ceidrick","lastName":"Marcelin","titleText":"Sales","emailTxt":"cmarcelin@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":362405,"personPtyId":38718773,"firstName":"Portene","lastName":"Pugh","titleText":"Finance Director","emailTxt":"ppugh@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":362392,"personPtyId":38699365,"firstName":"Charles ","lastName":"Benn","titleText":"Sales","emailTxt":"cbenn@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436265,"firstName":"DaSean","lastName":"Best","titleText":"Sales","emailTxt":"dbest@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":362400,"personPtyId":38699265,"firstName":"Kevin ","lastName":"Price","titleText":"Certified Sales Consultant","shortBioText":"PUTTING DREAMS IN DRIVEWAYS!","emailTxt":"Kprice@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c6c0b5ff3c3d.jpg","drDealerId":4005,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":362412,"firstName":"Robert","lastName":"Gillis","titleText":"Parts Manager","emailTxt":"rgillis@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":408944,"personPtyId":38701991,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"AEnriquez@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":436258,"personPtyId":38711491,"firstName":"Karmela","lastName":"Moten","titleText":"Sales","emailTxt":"kmoten@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":436264,"firstName":"Stephon","lastName":"Gardner","titleText":"Sales","emailTxt":"sgardner@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":4005,"certifiedEmployee":false,"deptDscrp":"Sales"}]

DARCARS Chrysler Dodge Jeep Ram of Marlow Heights

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:30 PM

DARCARS Chrysler Dodge Jeep Ram of Marlow Heights Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:30 PM

Tuesday

7:00 AM - 7:30 PM

Wednesday

7:00 AM - 7:30 PM

Thursday

7:00 AM - 7:30 PM

Friday

7:00 AM - 7:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At DARCARS Chrysler Dodge Jeep and Ram of Marlow Heights & DARCARS Automotive Group, our goal is to take customer servic

...

e to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

"See What It's Like to Love Car Buying"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
113 lifetime reviews. Includes reviews of DARCARS Chrysler Dodge Jeep Ram of Marlow Heights from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    January 2, 2019

    Leaking oil I have a Cherokee 2014 never really had a problem all of a sudden it was running a little bit rough I think getting a little bit hot and leaking... some oil it was around Christmas when you need your car everything was fixed in a timely manner and everything was handled very well

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing us for your service needs. We hope to have the opportunity to serve you again in the future.Thank you, DARCARS Customer Relatio...ns

  • 1.0 out of 5
    December 29, 2018

    ($31.27).The date that I am expecting this service to be completed is on December 27, 2018. On December 26, I call Mr. John Pitts to leave a message concern... the oil spill that we talk about on December 18th. On December 27 I call Mr. Pitts several times I spoke to a Mr. Chester and which he said that he will inform him in regards to the particular matter. Mr Pitts gave me a call around 1:50 PM he gave me an excuse why no one came on the December 27. and that he will have someone in which He informed me that he will have someone to come and do the work on January 3 but he'll give me a call on January 2 to ensure me that someone will come and pressure wash my driveway.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Please email us at customerrelations@darcars.com or call us at 800-327-2277 so that we can get some additional details from you and try to assist. Th...ank you, DARCARS Customer Relations

  • 5.0 out of 5
    December 12, 2018

    Unlike experiences I have had at other dealerships, I did not feel pressured to make a decision. They took my situation to heart and did everything in... their power to get me the best deal. It was a very pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mrs. Campbell, We appreciate your kind feedback about working with our team. If there is anything else we can assist you with, please let us know. We ...are always happy to help. Thank you, DARCARS Customer Relations


    Worked with:
    Kevin  Price

    Certified Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 29, 2018

    This man has sold me 3 Jeep Grand Cherokee in the last 9yrs I really don???t know to much about the other dealership salesman because each and every time... that who asked for and send my friends too!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    WOW! Thank you for your loyalty. We really appreciate you allowing us to earn your business 3 times!


    Worked with:
    Farzad Mostofi

    General Sales Manager

    (4.6) 13 reviews

    Derek Curtis

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 14, 2018

    Derek Curtis is very professional and excellent. I previously purchased a vehicle from Derek and promised that I would return. He found the vehicle that... I wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! Thank you for sharing your experience with us!


    Worked with:
    Michael Williamson

    Finance Manager

    (5.0) 7 reviews

    Derek Curtis

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 7, 2018

    Charles was knowledgeable and very open and up front. With me on the Chargers he was very hospitable and made the entire process quick and painless

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of Charles! We'll be sure to pass this on to him for doing a great job. Thank you, DARCARS Customer Relations


    Worked with:
    Michael Williamson

    Finance Manager

    (5.0) 7 reviews

    Charles  Benn

    Sales

    NOT RATED

  • 1.0 out of 5
    November 5, 2018

    Contacted dealership on cars.com and never got a response. Perhaps they were too busy. Will try one more time and see what happens. Purchased current vehicle... from this dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2018

    Rob was the best car sales man in the world. He was just as excited as me and had a positive mind. He made sure I left the dealer in a car I wanted and... HAPPY

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's awesome and how it should be! Thank you for sharing your experience with us and for giving us the opportunity to earn your business!


    Worked with:
    Joseph Howard

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 26, 2018

    My Sales person was Derek Curtis, he was great... Gave me info, explained things and answered all my questions. Michael Williamson got me the best deal... a first time buyer could dream of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review! Congratulations and thank you for your business! We hope to see you again! Thank you, DARCARS Customer Relations


    Worked with:
    Michael Williamson

    Finance Manager

    (5.0) 7 reviews

    Derek Curtis

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 25, 2018

    Dealership was fastest in and out of any car purchase I???ve had. The process was easy, they had all paperwork prepared and ready to go when I got there.... Neil Frederick in sales was very responsive and quick to make the deal happen. Not a lot of back and forth on pricing as the price they came back with was more than fair based on market research I had conducted. Finance/closing team member Michael Williamson was fast, organized and did not drag out the process. He was also excellent and refreshing from what I???ve seen in the past from other dealerships. Ceidrick Marcelin Sales Manager also was awesome checking in on my experience while checking out. Refreshing approach to car buying and highly recommend this team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dave, Thanks for sharing your wonderful experience. It was such a pleasure having you, and we will be sure to let our team know about your shout-...outs. We will be here for you anytime, and we wish you all the best. Thank you, DARCARS Customer Relations


    Worked with:
    Michael Williamson

    Finance Manager

    (5.0) 7 reviews

    Neil Frederick

    Sales

    NOT RATED

    Ceidrick Marcelin

    Sales

    NOT RATED

View More Reviews