Reviews
Staff were very friendly and helpful. Didn't have to wait took my vehicle right away. Very pleased.
Staff were very friendly and helpful. Didn't have to wait took my vehicle right away. Very pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Terry! I’m thrilled to hear that you found our staff at Bob Allen Motor Mall to be friendly and helpful, and that your vehicle was taken care of promptly. I appreciate your feedback, and our team looks forward to serving you again in the future! John Welsh - General Manager - (888) 309-6863
Salesman Mike and all involved during sale process were absolutely incredible and was a pleasure to work with. Very professional service
Salesman Mike and all involved during sale process were absolutely incredible and was a pleasure to work with. Very professional service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing us for your new Ram 2500. We’re pleased our team delivered professional and enjoyable service throughout your purchase process. Please reach out if there is anything else we can help you with.
Top notch service... Jason is absolutely great! I told him before I left to switch my service provider from Swope RAM in Elizabethtown, to Bob Allen in Danville.
Top notch service... Jason is absolutely great! I told him before I left to switch my service provider from Swope RAM in Elizabethtown, to Bob Allen in Danville.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re delighted you enjoyed our top-notch service. It’s great to know our service advisor made such a positive impression. We’re honored you’ve chosen us for your Ram 2500 maintenance and look forward to your future visits.
Jake Davidson is very nice. My mom and I actually enjoyed buying a car! We liked the lady with the insurance also. This is my second auto from the dealership. Thank you!
Jake Davidson is very nice. My mom and I actually enjoyed buying a car! We liked the lady with the insurance also. This is my second auto from the dealership. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Keika! I’m thrilled to hear that you and your mom had such a positive experience at Bob Allen Motor Mall. It's great to know that Jake and the insurance team made your car buying process enjoyable. I appreciate your loyalty, and we look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
Always professional and courteous. Take the time to understand our wants and helps get the best deal.
Always professional and courteous. Take the time to understand our wants and helps get the best deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Ronald! I’m pleased to hear that you found our staff at Bob Allen Motor Mall to be professional and attentive to your needs. Our team aims to ensure you get the best deals possible. We look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
Greeted on arrival. Employees listened to my concerns. Service was done in a timely manner.
Greeted on arrival. Employees listened to my concerns. Service was done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Joan! I greatly appreciate your positive comments about your experience at Bob Allen Motor Mall. It's great to hear that our team was attentive to your concerns and that your service was completed promptly. We look forward to welcoming you back on your next visit! John Welsh - General Manager - (888) 309-6863
Everyone was so helpful. Explained everything. Showed me how to use everything on my new vehicle. Excellent service.
Everyone was so helpful. Explained everything. Showed me how to use everything on my new vehicle. Excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Linda! I’m thrilled to hear that we provided you with excellent service and helped you get acquainted with your new vehicle. I appreciate your kind words and we look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
The people in the service department are very nice and extremely helpful
The people in the service department are very nice and extremely helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Penny! I'm thrilled to hear that you found our service department to be nice and extremely helpful. At Bob Allen Motor Mall, we strive to provide excellent service to all our customers. I appreciate your feedback, and we look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
We had a transmission replaced and during the replacement a seal was damaged on the power take off for the 4 wheel drive. We had to bring it back in for a second repair and were without our car for an additional week. It was all covered and we were only out our inconvenience. The staff were honest with us on why this may have happened. I'm sure it was an accident, which happens. I gave 5 stars not because everything went perfectly, but because when there was an issue it resolved. The staff were honest and the situation was taken care of.
We had a transmission replaced and during the replacement a seal was damaged on the power take off for the 4 wheel drive. We had to bring it back in for a second repair and were without our car for an additional week. It was all covered and we were only out our inconvenience. The staff were honest with us on why this may have happened. I'm sure it was an accident, which happens. I gave 5 stars not because everything went perfectly, but because when there was an issue it resolved. The staff were honest and the situation was taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your thoughtful review, Shane! I'm glad to hear that our team at Bob Allen Motor Mall was able to resolve the issue with your transmission and that you appreciated our honesty throughout the process. We strive to provide the best service possible, even when unexpected challenges arise. We look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
Don’t let them lie to you. The price they show is with all discounts applied. When you try to but the vehicle, then they start removing discounts. Classic bait and switch. Scam artists.
Don’t let them lie to you. The price they show is with all discounts applied. When you try to but the vehicle, then they start removing discounts. Classic bait and switch. Scam artists.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Chris. I understand your concerns regarding pricing transparency and appreciate your feedback. It’s important to us that our customers feel confident in their transactions at Bob Allen Motor Mall. I encourage you to reach out to me directly so I can address your concerns and provide clarification. Your satisfaction is a priority. John Welsh - General Manager - (888) 309-6863