Bob Allen Motor Mall

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 3:00 PM

Bob Allen Motor Mall Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

Bob Allen Motor Mall has been selling and servicing vehicles for 20+ years and is a locally owned and operated business. Our customers are #1 here at Bob Allen Motor Mall we strive to offer superb customer service.

...



We offer a huge selection of vehicles new and used with a inventory of over 600 units. Our used vehicles go through a thorough inspection process before ever getting to the lot so our customers can feel secure with their purchase.

Our service, parts and body shops all offer very experienced technicians and the latest high tech tools which enables us to diagnose and repair your vehicles problems in a very timely manner.

"Call us today and let us WOW you"

Service

Oil, Filter Change

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
198 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 7, 2018

    Quick and friendly. Only there for a Recall. Handled Professionally. Called one day about scheduling and was able to get in and out that day.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, John. Please come visit us if you need anything else, be it service or sales. Best, John Welsh - General Manager - (8...88) 309-6863

  • 5.0 out of 5
    December 6, 2018

    Prompt service and answering my questions on my vehicle and taking the time to research a price for a spare key. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful ...that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, John Welsh - General Manager - (888) 309-6863

  • September 22, 2012

    great deal on Ram 1500, prices lower than any of the other dealers witn in 300 miles in Ky

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    Friendly helpful and great service provided information that was needed and service was very quick and efficient would recommend them

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for writing, Benjamin. I am so glad to hear that we were able to offer you a quick and efficient service experience. Looking forward to working... with you again soon. All the best, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    December 4, 2018

    The service manager allowed me to talk directly to the service technician about my problem with my new truck. Im a hands on guy, and this helped me understand... the process that fixed my problem.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andrew, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedbac...k with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    December 3, 2018

    Fast friendly service. Nice waiting area with free donuts and drinks. Clean restroom close to waiting area. TV available too.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Darrell - Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfor...table place for all our guests during their stay at our dealership. Best regards, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    December 1, 2018

    Straight forward , pleasant atmosphere, great inventory, quick service, great customer service a plus dealer with a great bunch guys to work with

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, David. It is our goal to provide every one of our customers with the kind of excellent service y...ou described and I'm glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    November 28, 2018

    The level of service and the attention to detail. Service tech was well trained and professional. Overall exceeded my expectations.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Bob Allen Motor Mall. If th...ere is anything more that we can do, please come back and see us again. Take care! Best, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    November 26, 2018

    Always simple and easy I drop and come back and pick up Prices is reasonable and I come back to a washed car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you for visiting our service department and for leaving the kind words. I am happy to hear that everything went well for you. Please f...eel free to call or stop by if there is anything else we can do to help you. Be well, John Welsh - General Manager - (888) 309-6863

  • 5.0 out of 5
    November 21, 2018

    Explains everything in detail. Great service representatives. Outstanding quality of work. I will be returning for my next service when it's do.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Richard! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free t...o call or stop by if there is anything else we can do to help you. Regards, John Welsh - General Manager - (888) 309-6863

View More Reviews