Reviews
Don't make the long drive to This Dealer
We drove from Nashville to see a Lexus 460 that was advertised as Like new, in Great Condition. In fact the vehicle had been in a wreck and the rear bumper was cracked and broker. The manager acknowledged that they did not realize the bumper was broken. I offered to pay the full price offer less the cost of the bumper of $1500 and they would not work with me. They only offered to reduce the price $500. They also charge a $500 processing fee, so they really did nothing. I have emailed the dealership since leaving. I hope that a manager will realize that they should work out to either replace the bumper or sell at a price that the buyer can replace. I do not believe that this large dealer would sell a Nearly $40,000 vehicle that had not been fixed since being wrecked. I will see, and if so will adjust my review accordingly.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Brian, I will be looking into this immediately first thing in the morning. Terribly sorry for the miscommunication and the condition of the vehicle when you arrived. Your business and your satisfaction is extremely important to me. I assure you I will do everything in my power to help make this situation right. Thank you for letting us know where we failed you, and giving us an opportunity to serve you. - Glenn Lundy - GSM 859-987-4345 glennlundy@dancummins.com
Great experience
Jason Dotson is the guy to see when buying a vehicle. Quick and knowledgeable. Great. Using experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you so much for taking the time to work with us on finding the best vehicle to meet your needs!
A Good Buying Experience
After viewing cars online, the wife and I drove over to take a test drive. Manny Alvarez took us all around the massive lot to view all of our options. (Manny was a great salesperson.) After making our final decision the paperwork was quick and easy. This was our 5th purchase with Dan Cummins, and as always we are happy customers. The remodel is great. The used car selection is phenomenal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh, thank you so much for making Dan Cummins Chevrolet your preferred dealer. It is our goal to provide the highest quality customer service each time you visit. Manny has proven a wonderful addition to our team of qualified sales professionals, and it is wonderful to hear he took excellent care of your needs. We look forward to serving you when you are back in the market for #DanCumminsDeal number 6!
Great experience
Buying my Chevy 2500 HD was a excellent experience.. easy and fun .. Chase Berry was my salesman and he was great to work with .. I am recommending Dan Cummings to all my friends and family.. and recommending chase berry as the salesperson to contact ..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to assist in the purchase of your 2500HD! Chase does an excellent job of promoting our philosophy of an easy and hassle free experience. We look forward to serving your friends and family as well!
Gina and Steve Frederick
We have had the best car buying experience with Jimmy Rivard that we have ever had when buying a car! Jimmy has been very professional and worked hard to help us get the best deal possible. Jimmy is a very sweet young man and we will recomend him to our friends for sure. Jimmy we hope you wave when you see us driving down the road !!! Thank you so much for helping us get a truck !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for trusting us with your business, Stephen and Gina! Jimmy does a wonderful job treating our guests with kindness and respect. Hope to see you soon for another #DanCumminsDeal!
Austin
Excellent service from beginning to end! The purchasing our new corvette was made very easy !! Thanks to the Cummins service group !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mima, thank you so much for considering us from afar! We appreciate your business and hope you absolutely love your new Vette.
Mazda 3
Quick and easy. I found exactly what I was looking for with a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your business! So glad to hear your experience was easy and hassle free.
Great Experience
Chase did a fantastic job! He was well informed on the vehicles and was great to work. Best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to work with us, John! We are fully committed to providing a buying experience that stands above the rest.
Elated!!
Troy was an excellent person to work with. He was fast.. friendly and answered all questions. Very professional and extremely respectful!!! A salute to Dan Cummins!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Kimberly! We appreciate your business, and look forward to serving you again in the future!
Chevrolet
Easiest car buying experience I've ever had. Quick, efficient and super nice! Would definitely recommend to anyone looking to buy new! Please visit them soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting us with your business! Feel free to send friends and family for a #DanCumminsDeal!