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O'Daniel Mazda

(3,324 reviews)
Visit O'Daniel Mazda
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 24 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (260) 271-4479 (260) 271-4479
Used (260) 624-0274 (260) 624-0274

Reviews

(3,324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Daniel Mazda from DealerRater.

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This is the second time I have purchased a car from Eric....

This is the second time I have purchased a car from Eric. I would highly recommend him to everyone. It was a wonderful experience both times!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From the entire staff at O’Daniel Automart/Mazda, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

Changed the deal we agreed on after I drove 2 hours to...

Changed the deal we agreed on after I drove 2 hours to get there. Customer service is a joke haven't returned calls or emails. Didn't take anytime to go over my new vehicle and pretty much rushed me through the whole buying process after not keeping their word on the deal we agreed on. Very unhappy would not recommend them to anyone. Russ the salesman was a good guy. Nick in management was the worst lied to me and changed the deal we originally had set up and talked about several times on the phone and email. Then just walked away and threw it at finance to deal with after I drove 2 hours on his word to buy my vehicle. They didn't even give me the keyless entry door code to my vehicle. Not very professional and not a way to run a business. Still waiting to hear back from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeff, is very personable and listened to what we were...

Jeff, is very personable and listened to what we were looking for. We never felt pressured but welcomed. I will definitely come back and work with Jeff again on our next vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

If you need a car go ask for Jaylon he will get u right,...

If you need a car go ask for Jaylon he will get u right, he is super amazing, one of the best dealerships I’ve met so far, just make sure u ask for Jaylon and u won’t regret, have a great day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you with your purchase at O’Daniel Automart/Mazda. We look forward to seeing you in our service department for your first oil change!

Great experience at O'Daniel Automart with Eric Smith.

My 2nd time buying with Eric Smith at O'Daniel Automart. He's easy to work with and very knowledgeable. Great experience, thank you Eric!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts regarding your experience at O’Daniel Automart/Mazda. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

Best car buying experience ever. Agreed to my offer and...

Best car buying experience ever. Agreed to my offer and had me out the door in an hour. Certainly was worth the 2 hour drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

From the entire staff at O’Daniel Automart/Mazda, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

I bought my first car from Odaniel in 2016. I loved it so...

I bought my first car from Odaniel in 2016. I loved it so much but with how much I drove, it just wasn’t making me happy anymore. I came in for a quote and a test drive and ended up taking it off the lot!! With being a full time nursing student and full time worker I don’t have a lot of time to waste. Jeff was WONDERFUL!! He was very kind and helped me pick out the best car for me. I am absolutely in love with my new car and will recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From the entire staff at O’Daniel Automart/Mazda, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

Jeff was awesome to work with. From promptly returning...

Jeff was awesome to work with. From promptly returning emails and texts to being super friendly and personable. Highly recommended! Will definitely recommend to friends and family. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Automart/Mazda the best it can be.

They took good care of us

We bought a CX-9 in 2017 and had an excellent experience at O'Daniel Mazda, so we went back when we were looking for a second vehicle. Spencer Leatherman provided us with great service, was very patient as we worked our way through the decision process and found the CX-30 we decided on. The rest of the team were great as well. We would recommend Mazda, O'Daniel Mazda, and Spencer Leatherman to anyone looking for a quality car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From the entire staff at O’Daniel Automart/Mazda, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

Buy a Mazda, Get It Here!

This is the third new car we have purchased from Sam Moun at O'Daniel Mazda and I can't imagine buying a car from anyone else. Sam makes buying a car a no-stress, no-pressure experience. He knows the cars (and the competition) and can readily answer questions about them. The dealership is staffed with really nice people and everyone we encountered was super friendly and helpful. I can't recommend the dealership or Same enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.