Reviews
Great to work with across the board - Mike, Ward, Ty,...
Great to work with across the board - Mike, Ward, Ty, Trevor - really enjoyed the experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle purchase! Mike, Ward, Ty, and Trevor extend their thanks to you for choosing Joseph Toyota and for your 5-star recommendation of their customer-first service. Your entire New Sales Team wishes you all the best!
Once the car was brought in everyone in the office was...
Once the car was brought in everyone in the office was quite helpful and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know that your experience went smoothly, Jill. Your Service Team extends their thanks for choosing Joseph Toyota for your vehicle's maintenance and for acknowledging them in this public way. Have a great day and come see us again when the need arises!
Service was comprehensive and technicians were attentive...
Service was comprehensive and technicians were attentive throughout the process and provided updates on work required
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for scheduling your service appointment at Joseph Toyota. We appreciate your business and the assessment of services you received. We look forward to seeing you at a future visit. Best wishes from your Service Team for a great week!
Jessica in the finance dept was a pleasure to work with....
Jessica in the finance dept was a pleasure to work with. no hassle fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your vehicle purchase! We're happy to know that Jessica helped you navigate the finance process. Thank you for choosing Joseph Toyota for your Sales experience. Come and see us again for your automotive needs.
They have not addressed service issues with my vehicle....
They have not addressed service issues with my vehicle. they don’t seem to care.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We were sorry to read that you are disappointed with our assessment of your Tacoma’s transmission. When we serviced and drove your Tacoma on May 24th and again on October 21st, we did not find anything irregular occurring with the transmission, perhaps because the vehicle and the transmission had already been driven for a number of miles. If something should develop, your vehicle’s Powertrain will be covered for seven years by the TFS Warranty activated at the time of purchase in 2020. We want to be certain that we address your concerns. If you would like to speak with us further about them, please call 513-385-1800, ext. 8311. Sincerely, Joseph Toyota of Cincinnati
Everything was done according to plan and each member of...
Everything was done according to plan and each member of Joseph Toyota’s staff was helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing the news of your satisfying service visit with us. We're glad that your Team's efforts met your expectations. We appreciate your business and look forward to seeing you again. Best wishes from all of us at Joseph Toyota!
The service center was very attentive to taking care of...
The service center was very attentive to taking care of my needs. The service agent did a great job of reviewing what was done and what I needed to consider for the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this engaging feedback and good news about the great care you received from Tony Nash and your entire Service Team. We hope to see you again when your vehicle needs maintenance or repair work. Thanks again for choosing Joseph Toyota Service. Have a fantastic weekend!
The dealership is clean, waiting room comfortable. The...
The dealership is clean, waiting room comfortable. The staff was attentive and professional and got me on the road in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your business and recommendation are particularly important to us. Thank you for trusting your vehicle to Tony and your Service Team at Joseph Toyota and for taking time to comment on your experience. Keep us in mind when it's time again for vehicle service. Take care!
Quick and easy service. Easy and convenient! Staff was...
Quick and easy service. Easy and convenient! Staff was very friendly and helpful. Waiting area was very clean!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for commenting on your Joseph Toyota Service experience. Your Team extends their gratitude for your business and recommendation, and invites you to come back and see them. They'll be here when you need them!
The service center and technicians were fast and...
The service center and technicians were fast and attentive. They were honest in telling me what my car did and did not need
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that you received great service from your Joseph Toyota Service Team is important to us. We appreciate the time you took to tell us about your experience and to recommend us to others. Thank you for your business. We look forward to seeing you again.