Reviews
Great Service as Always!
Adam was awesome to work with. I had to deal with a larger repair than planned but only because they keep a close eye on things.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn’t be happier that Adam Bistodeau provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
I Love My New Rogue
This is the third time my family has leased a car from Luther. Each experience has been wonderful. Both Igor and Jamie took the time to answer all of my questions and were very easy to work with. I would definitely recommend Luther Nissan to friends and family. I love my new Rogue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you had a wonderful experience is the best thing we could hope for! Knowing that Igor Tenenbaum and Jamie Groth did a great job is great to hear. Your recommendation means a lot to us. Thank you for choosing Luther Nissan Kia, we wish you many happy miles in your new Nissan Rogue. We look forward to serving you for many years to come! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Nick was Excellent, rock star!!
Every time I come here it's been amazing service from Nick and all the sales team!! Keep up the great work!! Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation and this kind review! We appreciate you sharing. We are pleased that Nik Novotny and Igor Tenenbaum have provided you excellent service in both the sales and service departments at Luther Nissan Kia. Thank you for your business. We look forward to serving you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Experience with Luther Nissan
I have been with Luther Nissan for the last 6 years. I have not had a bad experience since I started leasing Murano's. Services department is wonderful. Each person I have dealt with treats me kind ness and respect. I wouldn't trade dealership for nothing in the world.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this wonderful review about your experiences at Luther Nissan Kia. We are pleased that you feel comfortable here and have been treated with kindness and respect. It is very important to us and one of the most important things when it comes to providing excellent service. We appreciate your loyalty and look forward to serving you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Helpful Place
This dealership has very helpful employees . They were very kind, and truthful. I asked if I needed to rotate tires yet, expecting them to say, yes you do, but they said no, next time. Wow that was a surprise to hear. Good next time I will have more money. Also, a fruit basket & coffee, while I wait. Thank you so much for your great people. .I'll be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn’t be happier that Greg Isham and Nik Novotny, provided you with a great service experience. Giving our clients the information you need to make an informed decision about your service is important to us. We are glad that you enjoyed the fruit and coffee. It is our pleasure. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Fast and efficient
My service provider(s) were quick and easy to communicate with. Friendly atmosphere as well, and I will go back in the future when needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this positive review! We are so pleased that Dave Boogren and Greg Isham, in our service department at Luther Nissan Kia, communicated well and were friendly to deal with. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Recall and Oil Change
This is the BEST place to have service done. You can call and get an appointment when it is convenient for you. You are greeted as soon as you arrive and taken care of immediately. I appreciate the fact that they don't try and "sell" you services that you don't need. I will continue to use them for all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn’t be happier that Tom Stensrud and our service department provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Thank you for sharing. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
Awesome service department!
This is my first Nissan and my first time using the Inver Grove service department. Their website was user friendly and efficient when scheduling my oil change. As soon as I pulled in the service bay, I was greeted by Austin Kraskey. He was polite, enthusiastic, and very knowledgable. He greeted me with a smile and was genuine. I explained that I was there for an oil change, tire rotation, and recall. I also mentioned my C pillar exterior trim was coming loose. He checked the parts department to see if they had it in stock. Then ordered the part and got it covered under warranty. He gave me a realistic expectation of how long my service would take. He also told me when I could return for my warranty repair. Their car wash was down due to construction. So, he offered me a free car wash at Holiday. I am picky about my rims. So, he had the tech tape up the socket to ensure my rims weren't damaged. Austin went the extra mile to make sure all my requests were met. He told me ahead of time how much my service bill would me. So, there were no surprises. He is an asset to the Luther Automitive Group and is a great example of how excellent customer service should be. Thank you, Austin! Keep up the great work. That's how you get repeat business and referrals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our service team and our dealership! We are thrilled that you enjoyed your experience with Austin Kroskey. He really is an asset and we will be sharing your feedback among our team. Thank you for being a new Luther Nissan Kia customer. We look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
New car purchases and car services.
This dealership works so well with people. I have purchased my last two cars there and I also bring my vehicles there for services. They are not only courteous & quick, they are also very approachable with any questions. I would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
What a nice review, thank you for sharing! The fact that Greg Isham and his service team were courteous, quick an approachable is great to hear. We really appreciate your business both in sales and service. Thank you for being a Luther Nissan Kia customer, we look forward to serving you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com
As Always...
As always my experience with Luther Nissan was outstanding. In for the regular checkup, things were handled professionally and quickly. I would never take my Juke anywhere else. The service is always exceptional,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Fran, for sharing this review about your experience having service at Luther Nissan Kia. We are so glad the service team handled your visit professionally and quickly! We really appreciate your business and recommendation. Have a super day! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com