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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

1.0
133 lifetime reviews.
  • Pretty bad when a sales manager wont return emails

    I was referred to Tim Carter from the GM and reached out to him about a car that I wanted to purchase. Never heard back from him. Too bad - this w...

    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so...


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    I was referred to Tim Carter from the GM and reached out to him about a car that I wanted to purchase. Never heard back from him. Too bad - this would have been the 2nd car that I purchased from Jones but will take my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback, it is extremely valuable to us. It is our goal to ensure that all of our customers are happy and satisfied. We are so sorry to learn that you had a less than perfect experience with our sales department. We apologize for the disconnect in communication - that disconnect is not normal from us. If you could kindly take a moment to share your feedback with us via email at feedback@jonesjunction.com, we would greatly appreciate it. This will allow the owners to work directly with you to make your situation right. Thank you again for your feedback and we look forward to turning things around.


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  • I'll never go back

    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I ...


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    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I arrived at the dealer but she never told me the car was not available. She never said she was sorry that she never called me. The old Bait and switch. Very unprofessional.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience, friendly staff

    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very pat...

    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was a...


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    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very patient, understanding and friendly. I was very happy with my experience here. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was able to help you find the vehicle that satisfies your needs. Please continue to visit us whenever you have questions, and we will continue to provide great service. Warm Regards, Greg Ryland (gryland@jonesjunction.com) General Sales Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2016

Find new Toyota cars, trucks, & SUVs along with used cars at Jones Toyota. Also serving the greater White Marsh, MD and Baltimore, MD areas.

"Jones for a Lifetime!!"