New 888-239-0528 Dealer Website
Used 877-675-6294 Email Dealer
Service 866-673-0408

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.8
Average based on 132 reviews.
  • I'll never go back

    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I ...


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    I e-mailed the sales person several times during the day about a car i was interested in. I made an appointment to test drive the car that day. I arrived at the dealer but she never told me the car was not available. She never said she was sorry that she never called me. The old Bait and switch. Very unprofessional.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience, friendly staff

    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very pat...

    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was a...


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    Jorge and the team really took it upon themselves to help me find a car that fit into my budget but was also what I wanted. They were all very patient, understanding and friendly. I was very happy with my experience here. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eva, I really appreciate the time it took for you to write this review. Jorge is a valued member of our team and it is great to hear that he was able to help you find the vehicle that satisfies your needs. Please continue to visit us whenever you have questions, and we will continue to provide great service. Warm Regards, Greg Ryland (gryland@jonesjunction.com) General Sales Manager


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  • Fantastic maintenance experience

    Darrick provided exceptional customer service! He performed and initial check of my wipers and tire treads right after greeting me. My maintenance...

    Dealer Response

    Anthony, we appreciate the time it took for you to write this review. I am happy to hear that Darrick was able to provide you with the outstanding...


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    Darrick provided exceptional customer service! He performed and initial check of my wipers and tire treads right after greeting me. My maintenance was performed very quickly and I was in and out during my lunch break. After Darrick walked me to my vehicle, he opened the hood and insured that all of my fluid caps were righted and the oil was satisfactory, even though I wasn't due for an oil change. I hope to have Darrick Buchanan as my advisor every time I come in!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Anthony, we appreciate the time it took for you to write this review. I am happy to hear that Darrick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to contact us with any questions or concerns you might have. Best Regards, Greg Ryland (gryland@jonesjunction.com) General Sales Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2016

Find new Toyota cars, trucks, & SUVs along with used cars at Jones Toyota. Also serving the greater White Marsh, MD and Baltimore, MD areas.

"Jones for a Lifetime!!"