Jones Toyota Scion Hours
Find new Toyota cars, trucks, & SUVs along with used cars at Jones Toyota. Also serving the greater White Marsh, MD and
Baltimore, MD areas.
"Jones for a Lifetime!!"
Air Filter Replacement
I want to thank the staff at Jones Toyota for making my buying experience the absolute BEST experience I have ever had in my 30 years buying cars. I picked... up my brand new 2020 Toyota Tacoma TRD PRO. Nick who assisted me from the start with my inquiry from the internet. He provided me all the information I asked for. He understood I was traveling from out of state and knew I was not interested in them wasting my time or me wasting their time. He gave me the answers I needed on the new truck and my trade information to determine if traveling to the dealership was worth the effort. AND IT WAS! Jason was my sales professional when I arrived at the dealership. He walked me through the entire process and made the whole experience as painless as possible. He was very knowledgeable about my vehicle and answered all my questions. He has a very friendly attitude and was extremely professional the entire time. It was nice to deal with someone who understands customer service should be first and foremost the priority of your job. And he got 5 stars in my book. Last I want to thank Wallace the general manager. I definitely cant thank him enough for clearly understanding what my price point was on the new truck and my trade.And not forcing me to play hardball. There was no nickel and dimming. We both clearly understood the numbers and he went above and beyond to make the deal happen. Anyone who takes the time to read this, I want you to understand and I mean this sincerely as I told them before I left. The service they provided for this entire buying experience was the best I have ever had. If you are looking for a new vehicle, did your homework and understand what fair pricing is so that you get a good deal and the dealership also gets a fair deal. I truly believe you wont find better staff and service then what you will find at Jones Toyota. They provide a 1st class buying experience that is second to none!
This was our first experience with Jones Toyota; every staff person we encountered was friendly, helpful and knowledgeable. Our sales consultant, Mark... Dona, was a great help as we went through the test drive and purchase process. His no pressure approach put us at ease and he patiently answered all our questions.
Purchased a used Toyota Tundra. The service was excellent and the sales manager and salesman we thorough, friendly and professional Larry Kropff and... Jerry A
Great experience and lots of vehicles to compare. I worked with Danyelle and she was amazing. This is the third car we have bought from jones and have... used Danyelle every time. She is knowledgeable and truly cares about helping her customers find the right vehicle for them.
the staffs is extremely helpful and kind very happy with the transactions bought 2 new cars today from Jones Toyota been buying from them fir 20 years
Very pleasant experience Keith was a pleasure to deal with very knowledgeable about the truck explained everything in simple terms you can understand recommend... him for your purchase.
I was referred to Jone’s by a friend. I had mixed reviews because I’ve heard good and bad in the past. Knowing that you hear this about every dealership,... I decided to find out for myself. I was not an easy client. I was going back-and-forth with numbers constantly. I changed my mind a couple times. I went to other dealerships to compare prices. Every time I return to Joneses they did anything they could do to make this transaction happen. I wanted a slightly used car. I could only afford a certain amount each month. I told them if they could work within those parameters I would buy. Back-and-forth for a couple days... As I said I’m not an easy client. This was my first time buying a car alone. They dealt with my hundreds of questions, my anxieties, and did everything that they could possibly do to make me feel secure in this choice. They brought several cars for me to look at. They advised me not to buy if I wasn’t feeling it. Who does that? They told me to take my time And make sure that what I got was something that I was going to love. I can’t put it any better than to say they were excellent With me. Trust me, I went round and round because I didn’t understand a lot of things. They were always explaining things to me and it was, I am sure draining to them. I never felt that they were over exhausted from the hundreds of questions and all the phone calls and texts I sent! I bought a new 2020Rav4. Love it and they threw in gifts to go with the car! Larry the manager, Athena the sales person, and the guys in the finance department were the greatest people to ever work with. I was so impressed that I wrote this review. I never write reviews. I felt it was worth my time because they were so great I needed to inform the public. If you have any problems At all ask for Larry. He’s the head honcho. He is a great person to work with. I hope that Athena gets a lot more customers however I hope they’re not as hard as hard on her as me. Jone’s Toyota in Bel Air is a place I will go from now on.
MY EXPERIENCE WAS EXCELLENT AND THIS TIME WHEN I BOUGHT MY CAR FROM THEM THEY MADE SURE I WAS A JONES FOR A LIFETIME CUSTOMER. MY FIRST EXPERIENCE I WAS... NOT TOO HAPPY ABOUT THE WAY IT WENT AND THEY SOLVED MY EXPERIENCE AND I GIVE CREDIT TO THE SALESMAN (AC) and the Finance Manager who I believe his name is Brian sorry if I can't remember. Like I said beside the flaws that I went through with my first purchase and wasn't sure if I was going to purchase another one I am indeed glad that I did and they have me Jones for a Lifetime Customer. Thanks again (AC) - Saleman
Excellent customer service. The dealership is very willing to work with customer’s. I will definitely recommend Jones to anyone looking for a Toyota. The... price are reasonably.
it was alot of back and forward but in the end salesmam Jason got me a great deal with a company that treats you like family