Reviews
I have bought several vehicles from Jones Used Cars…
I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional and friendly , a smooth transition with
Very professional and friendly , a smooth transition with my trade. Once deal was finalized , I was out the door in my new vehicle within an hours time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking at mr2 toyota.
I was looking at mr2 toyota. carfax showed showed some electrical problems which sent up some red flags otherwise I liked the car.Maybe a flood car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I highly recommend buying from Jones
I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reason why Tesla wants it's own stores
I bought a new Prius Prime despite my worst ever experience acquiring a vehicle. I felt "gamed" during each stage of the transaction and financing. Despite this, I chose to buy the specific vehicle and finance it through Jones, largely because it is a Toyota model and color which is somewhat scarce (and I know I don't need to return to this dealership)
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
100% recommend this dealership
Holly and Iva were so amazing . Im 21 and this was my first time ever purchasing a car on my own and they walked me through everything like I was their own kid lol . Great experience I highly recommend going to them if you’re considering a new car anytime soon !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommended!
Texas Greg has a sincere and spirited personality and is very knowledgable and experienced. He helped my recent car buying experience to be an easy one, streamlining the process along the way. I highly recommend Jones Junction and working with Texas Greg when you are ready for purchasing your next vehicle. Thank you Texas Greg!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was my second car and I had no problems getti
My car saleman Ramiro is the best I would not trade him for nothing also the finance Darlington thanks very very much I love my new whip
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Couldn't have been better
Went there to see what my trade in would be worth, in the event that I chose to purchase, the trade in deal, and costumer service was better than expected on a 2015 with 175k. Now, I am about to be the Owner of a New 2023 Tacoma SR
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rude!
My salesman was rude when the deal did not go through. Said I wasted his time! I have never had such an awful humiliating experience.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase