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Sunrise Ford of Fontana

(574 reviews)
Visit Sunrise Ford of Fontana
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:30am–8:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
New (866) 475-6049 (866) 475-6049
Used (855) 527-1450 (855) 527-1450
Service (877) 823-6804 (877) 823-6804

Reviews

(574 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunrise Ford of Fontana from DealerRater.

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Great experience. Curious and always setting up...

Great experience. Curious and always setting up appointments and getting vehicle and a great time. Always giving updates on vehicle when would send a text.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership!!

Great dealer. Very Friendly and helpful. Not pushy. Answered all my questions and didn?t try to over sell. I would go back again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dale, thank you for leaving such a great review and high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If there is anything else we can do to assist you, please let us know! Take care!

ford flex

Overall been a good experience...............................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase

I like my Ford Explorer because is fast and have big room and have sport design

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erik, thank you for the great star rating and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Expectations Met Every Visit

I have gone to Sunrise for regular maintenance on my trucks’ for over 20 years. I know that I can take my vehicles in and leave with confidence. I have enjoyed the service writers honesty and will continue to utilize their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve N

My Salesman Oscar was a pleasure to work with. Very knowledgable and went out of his way to make the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review on my purchase of a 2019 Ford Explorer

Good experience overall. My sales person was great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edward, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

My car had a recall on my airbag. The service I recieved...

My car had a recall on my airbag. The service I recieved was great. Everyone from calling making the appointment to picking up my car was awesome. they were kind and polite. They were professional with that human touch. My car was done hours before the time I was told it would be ready. I recommend Sunrise Ford to everyone that needs to service there vehicle. Make sure you ask for Jay. Hey was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The customer service is very good, the salesman with a...

The customer service is very good, the salesman with a lot of knowledge of what he does, the facility is very clean, the social distance is kept, the service tables are well separated, everything very clean, the staff with their masks on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent sales team

We went to return our last Ford Explorer and had no intention of getting a new Explorer. Without being pushy the salesman recommended we look at the new model and perhaps if we decided to get it we would get a better deal in returning our lease. He was straightforward and pleasant. The process was quick (under 2hrs) and we walked out with a better deal than we had obtained anywhere else.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.