Reviews
We are Jim and Barbara Estright and we bought a 2017 Ford
We are Jim and Barbara Estright and we bought a 2017 Ford Edge SEL. It had a 2.0 four cylinder engine ECCO Boost. It was a beautiful white car in perfick condition. The whole process of buying this vehicle was as easy as possible. EVERONE there a Sunrise Ford were nice and very intent in giving us the best deal, which they did. However, the Edge was not so perfect. Problems came up and not just one but many. It was a real lemon. We only had the car for a week. We could not drive the Edge at all in the end. Now here is the real story of Sunrise Ford. They didn't blink an eye. They took the car back without a word. They undid all the paperwork Refunded all money and put us in another Edge, same year and fully equipped Edge Sport. Same white and loaded. We have never experienced such exceptional care and devotion to satisfying their customers. This is a premier dealership at what they do. Our salesman Mark Powell, aka "Coach", was like a long-lost friend. I would recommend this dealership to anybody looking to buy a new OR used vehicle. They are really the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Jim and Barbara, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Danny did a great job, finance and the whole process was
Danny did a great job, finance and the whole process was easy. Great team job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Vanessa, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Very friendly and helpful I'll go back for my next van
Very friendly and helpful I'll go back for my next van think you for ur help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey Jimmypasley, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Víctor Lozano and Rubén in finance were super helpful and
Víctor Lozano and Rubén in finance were super helpful and made the process very seamless. i would highly recommend them to anyone that maybe looking for a ford in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Carolyn.aspa. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Awesome employees and great customer service.
Awesome employees and great customer service. Vehicle was in perfect condition. Very happy with my purchase and the place I purchased it from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Rbkalcantar, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you for always being so kind and helping me choose
Thank you for always being so kind and helping me choose the right car for me and my wife. Every one at sunrise ford is so polite. Thanks to Jose fong and Victor Lozano and Arturo Jimenez
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Luis Ozuna, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
They where very professional and my salesman was amazing
They where very professional and my salesman was amazing they made me very comfortable with no pressure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and feedback, Fontesconst! If any of your friends or family need help, please let them know about us!
Michael Bryant went above and beyond.
Michael Bryant went above and beyond. Process from start to finish went smoothly. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Roy.hartnett, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
The experience was very good.
The experience was very good. Daniel is very patient on the process. Sir Ruben is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They worked with me on every aspect of the deal.
They worked with me on every aspect of the deal. They even matched CarMax appraisal which was higher than theirs. Eduardo was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jaypohl! We appreciate your kind words about Eduardo.