Bob Bell Ford Hyundai

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Bob Bell Ford Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2018

Bob Bell Ford in Baltimore, MD, also serving Glen Burnie, MD and Annapolis, MD is proud to be an automotive leader in our community. Since opening our doors, Bob Bell Ford has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

...



Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Bob Bell Ford will professionally fit you into the automobile of your choice.

"Contact our Sales Department"

Service

Tire Rotation

$18.95

Oil, Filter Change

$29.95 and up*

Multi-Point Inspection

Complimentary

Cabin Filter Replacement

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
495 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 27, 2018

    NOT WORTH A GOOD REVIEW. BAD EXPERIENCE BUYING MY 2018 F250 FROM KIRK AND CARROLL AND AT EXPRESS LANE TRYING TO GET THE 1ST OIL CHANGED HAD 4:30 APPOINTMENT... WAITED 2HOURS AND WAS TOLD IT BE ANOTHER HALF HOUR BUT IT'S OK TO BRING YOUR COURTESY VEHICLES IN BEFORE A CUSTOMER'S. I'LL NEVER RETURN FOR ANYTHING

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ...stellar experience here at Bob Bell Ford. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 2.0 out of 5
    August 1, 2018

    Price listed on 2018 Expedition was a good price, that is why I called. When we started talking I found out that an active military discount and a college... student discount and the freight was deducted from the real price. The real price was several thousand dollars more than advertised. This wasted my time and makes this business look shady to me at best. I absolutely would be careful with these guys if this is any indication of ethics.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bob Bell Ford. We... would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 1.0 out of 5
    June 25, 2018

    Bob Bell Ford lacks integrity as a business culture. I have been trying to handle a service request for a life safety recall (Takata Airbag) and have... been dismissed, ignored, treated rudely and passed around. I like Ford cars; unfortunately I cannot buy another of their products because I dont trust Bob Bell Ford to service Ford vehicles. I would recommend purchasing your vehicle needs elsewhere.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar... experience here at Bob Bell Ford. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 2.0 out of 5
    June 13, 2018

    Tested out a vehicle. I showed extreme interest. I had to keep calling the sales guy who would never return my calls I called and called and kept asking... when I could come in and finish the paperwork.... 36 hours after I test drove it I received a call saying the sales person forgot his phone at the office. Complete BS the next day they called me and said They “sold” it last night. Right out from under Me. Worst customer service I have ever experienced the sales guy I dealt with is a joke. I try to buy a car from them and they “sell” it while not returning my calls

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. P...lease reach out to us directly at (410) 766-3600 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    February 25, 2018

    Everyone was very friendly and helpful. There were moments where I felt pressured but I think that just comes with the nature of buying a car.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit. As one of our valued customers, we want to sincerely thank you for your b...usiness and we hope to see you here again down the road!

  • 1.0 out of 5
    January 14, 2018

    i have been trying to find out if the fob, for which i had to replace a battery, can be reprogrammed by me. of course, i've never received a reply. i... also had requested they order another key for me years ago which was never taken care of. i had brought my car in for a recall at one point. first, they had no record of the appointment i had made online. then, as i was leaving, they told me they had ordered a part. i told them i didn't 't want it. i kept receiving notices that my part was in. i think they're terrible and would never buy another car from them.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. Please give us a call at (410) 766-3600 if you?d like to discuss this matter fur...ther. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

  • 1.0 out of 5
    January 11, 2018

    My experience was horrible. The car posted online was not available, even though I called the night before to confirm it's availability. The man, John,... who gave me this information sounded clueless over the phone. When I get there to find this out, I'm upset. However, I kept on looking at cars. The salesman I spend my time with there, Aaron S., was rude, too pushy, and was irritated by the fact that he couldn't get me to buy a car that I didn't want.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we fai...led to provide you with the quality service you deserve. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

  • 5.0 out of 5
    August 21, 2017

    Visiting from out of state we were panicked when our door handle came off of our 2013 explorer. Cary in service was polite, professional, knowledgeable... and went above and beyond to help us. We owe a huge thanks to Cary!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad we could repair your door handle, Debra! Thanks again for your business! Take care!

  • 5.0 out of 5
    July 10, 2017

    Just picked up my new Raptor this afternoon. Ordered it on 5/8, build on 6/11 and delivered today. I can't say enough good things about Eric, Kirk and... Will, my sales rep. They called this morning to tell me it was in, so took a ride up just to look at it. To my surprise, Eric, the sales manager asked if I could stick around and they would put a rush on and get it ready. There's no question about my answer. Once the paperwork was done, Will started showing me all the Electronics on this thing, it's like being in the cockpit of a plane. Once again a Big THANK YOU to everyone. And the price was better then any other dealer around.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we ...will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    June 29, 2017

    I had to take my car in to get check due to three recalls. They was fast n very welcoming.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kyra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate your business and look forwar...d to working with you again in the future. Safe travels!

View More Reviews