Bob Bell Ford Hyundai Hours
Bob Bell Ford in Baltimore, MD, also serving Glen Burnie, MD and Annapolis, MD is proud to be an automotive leader in our community. Since opening our doors, Bob Bell Ford has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Bob Bell Ford will professionally fit you into the automobile of your choice.
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Oil, Filter Change
$29.95 and up*
Cabin Filter Replacement
$39.95 and up*
Read reviews that mention:
NOT WORTH A GOOD REVIEW. BAD EXPERIENCE BUYING MY 2018 F250 FROM KIRK AND CARROLL AND AT EXPRESS LANE TRYING TO GET THE 1ST OIL CHANGED HAD 4:30 APPOINTMENT... WAITED 2HOURS AND WAS TOLD IT BE ANOTHER HALF HOUR BUT IT'S OK TO BRING YOUR COURTESY VEHICLES IN BEFORE A CUSTOMER'S. I'LL NEVER RETURN FOR ANYTHING
Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a ...stellar experience here at Bob Bell Ford. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Price listed on 2018 Expedition was a good price, that is why I called. When we started talking I found out that an active military discount and a college... student discount and the freight was deducted from the real price. The real price was several thousand dollars more than advertised. This wasted my time and makes this business look shady to me at best. I absolutely would be careful with these guys if this is any indication of ethics.
Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bob Bell Ford. We... would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Bob Bell Ford lacks integrity as a business culture. I have been trying to handle a service request for a life safety recall (Takata Airbag) and have... been dismissed, ignored, treated rudely and passed around. I like Ford cars; unfortunately I cannot buy another of their products because I dont trust Bob Bell Ford to service Ford vehicles. I would recommend purchasing your vehicle needs elsewhere.
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar... experience here at Bob Bell Ford. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Tested out a vehicle. I showed extreme interest. I had to keep calling the sales guy who would never return my calls I called and called and kept asking... when I could come in and finish the paperwork.... 36 hours after I test drove it I received a call saying the sales person forgot his phone at the office. Complete BS the next day they called me and said They “sold” it last night. Right out from under Me. Worst customer service I have ever experienced the sales guy I dealt with is a joke. I try to buy a car from them and they “sell” it while not returning my calls
Dave, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. P...lease reach out to us directly at (410) 766-3600 when you have a chance. Thank you, and we look forward to hearing from you.
Everyone was very friendly and helpful. There were moments where I felt pressured but I think that just comes with the nature of buying a car.
We really appreciate you taking the time to leave us feedback on your visit. As one of our valued customers, we want to sincerely thank you for your b...usiness and we hope to see you here again down the road!
i have been trying to find out if the fob, for which i had to replace a battery, can be reprogrammed by me. of course, i've never received a reply. i... also had requested they order another key for me years ago which was never taken care of. i had brought my car in for a recall at one point. first, they had no record of the appointment i had made online. then, as i was leaving, they told me they had ordered a part. i told them i didn't 't want it. i kept receiving notices that my part was in. i think they're terrible and would never buy another car from them.
We are so disappointed to learn of this situation you have described. Please give us a call at (410) 766-3600 if you?d like to discuss this matter fur...ther. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
My experience was horrible. The car posted online was not available, even though I called the night before to confirm it's availability. The man, John,... who gave me this information sounded clueless over the phone. When I get there to find this out, I'm upset. However, I kept on looking at cars. The salesman I spend my time with there, Aaron S., was rude, too pushy, and was irritated by the fact that he couldn't get me to buy a car that I didn't want.
We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we fai...led to provide you with the quality service you deserve. We would like the chance to talk to you further so please do call us at (410) 766-3600 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Visiting from out of state we were panicked when our door handle came off of our 2013 explorer. Cary in service was polite, professional, knowledgeable... and went above and beyond to help us. We owe a huge thanks to Cary!
We're glad we could repair your door handle, Debra! Thanks again for your business! Take care!
Just picked up my new Raptor this afternoon. Ordered it on 5/8, build on 6/11 and delivered today. I can't say enough good things about Eric, Kirk and... Will, my sales rep. They called this morning to tell me it was in, so took a ride up just to look at it. To my surprise, Eric, the sales manager asked if I could stick around and they would put a rush on and get it ready. There's no question about my answer. Once the paperwork was done, Will started showing me all the Electronics on this thing, it's like being in the cockpit of a plane. Once again a Big THANK YOU to everyone. And the price was better then any other dealer around.
Paul, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we ...will be more than happy to assist you! Safe travels!
I had to take my car in to get check due to three recalls. They was fast n very welcoming.
Kyra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate your business and look forwar...d to working with you again in the future. Safe travels!