Reviews
Pleasant, friendly, nice waiting room.
Pleasant, friendly, nice waiting room. Staff is very helpful and accommodating. Keep you informed on the progress of your visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susan, that's awesome! Thank you for always trusting the Lia Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Kevin is the kind of person who always goes out of his
Kevin is the kind of person who always goes out of his way to help me he is a wonderful person .I always try to ask for I r him because I know he will always help me and give me the best price thank u kevin
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janet, we're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!
Staff is very accommodating.
Staff is very accommodating. Gets you in and out with ease. I would highly recommend. Kole Verner is extremely helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Claire, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Kole's expertise. Please come see us again some day!
Buying a car can be very stressful and overwhelming.
Buying a car can be very stressful and overwhelming. The whole process went smoothly and I was never felt pressured into buying a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jaclyn, we're happy our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day.
Chris Grasso is very customer service driven goes above
Chris Grasso is very customer service driven goes above and beyond for his customers it is a pleasure to have him as my advisor at Lia Honda
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the love! We're thrilled you always enjoy working with Chris and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!
Kevin Feldman thoroughly explained all of the necessary
Kevin Feldman thoroughly explained all of the necessary repairs and related costs involved, even remembering to include any discounts and points I was entitled to.. Have been purchasing and servicing vehicles at Lia Honda for many years, and have never had any issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing means more to us than your complete satisfaction, so we're glad Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.
Moved to this area a few years ago and service my Hondas
Moved to this area a few years ago and service my Hondas at Lia. My lease was up and I chose to use Lia, after 30+ years of leasing at another dealership. My former salesperson, Peter Leahy, I found out is now there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, thank you for your awesome review! We're thrilled you got to work with Peter again, and we definitely appreciate your thoughtful feedback. We hope you are enjoying your summer travels!
Barry Weiss answered my questions clearly and completely.
Barry Weiss answered my questions clearly and completely. He and Irene Powell accepted my offer, when I was forced to reschedule my original appointment, in order to allow me to make a deposit to hold the car in which I was most interested, until I could get there. We made a new appointment for a couple of days later. Then Brian accompanied me on my test drive, explaining features of the car which were different from the previous Hondas I had owned. I told him I wanted to buy an extended warranty, valid for several years. Within a few minutes, he introduced me to Chris Corbett. Chris went over the options available to me, and the pros and cons of each, with his useful, relevant knowledge, and with welcome, polite humor. I told Barry and Chris that I was ready to pay in full for the certified pre-owned Honda and for a warranty that would be in effect not just for one year, but rather for several years. I am convinced, that Chris proceeded to describe options, with the sincere intention to help me choose the plan that was in my best interests. We agreed on one. Chris guided me with the necessary paperwork. Lots of thanks to Irene Powell, to Barry Weiss, and to Chris Corbett.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
L. Z., thanks for mentioning everyone who helped you with your pre-owned Honda purchase. We're glad Irene, Barry, and Chris guided you through a smooth and personalized transaction. We hope you have the best summer travels in the new ride!
Lia honda of Brewster has treated me right since I've
Lia honda of Brewster has treated me right since I've leased my 2023 honda ridgeline. The Service department is attentive and Kevin Feldman has always taken care of whatever I've needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, your satisfaction means the world to us, and we're pleased Kevin continues to be a reliable resource for your Ridgeline's service needs. We look forward to ensuring more high quality service at your next appointment!
Chris Larson is an exceptional team member.
Chris Larson is an exceptional team member. Genuine…caring…confident with his product. A true professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy Chris's expertise helped you have a very positive experience at Lia Honda. Thank you so much for your excellent feedback. We wish you the safest of travels this summer.