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J B A Chevrolet

(1,311 reviews)
Visit J B A Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (410) 981-9562 (410) 981-9562
Used (410) 981-9565 (410) 981-9565
Service (410) 981-9787 (410) 981-9787

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J B A Chevrolet from DealerRater.

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JBA Chevrolet is a great place to buy a car.

JBA Chevrolet is a great place to buy a car. The moment I walked in I was greeted by a very professional and courteous salesman named Rocky. The showroom was very nice and super clean. I picked an SUV and he went through the entire car with me and made sure that I was comfortable with that decision. I highly recommend JBA Chevrolet when buying your next car, truck or SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do.

John Ristaino was very patient and had excellent

John Ristaino was very patient and had excellent knowledge of the product. I will tell my friends about him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

They are friendly, easy to work with and helped us get

They are friendly, easy to work with and helped us get the best deal for my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We sincerely value your business and look forward to your next visit!

It was a good experience and Thank God and the good

It was a good experience and Thank God and the good service in JBA I have my new truck, THANK YOU, I recommend them

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wilfredo, thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! Thanks again for the recommendation, and have an amazing day!

The JBA has good costumer service and quality automotive

The JBA has good costumer service and quality automotive services, great people that always help.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Not a good experience again.

Not a good experience again. Walk in no one greets me. I had to solicit a rep myself who I could get service with. One young lady said I could come to her (Rachel Disney) as I walk pass 2 other reps. Then once my service was completed, my vehicle was Parked out front next to a bush. It was so close the door could only be opened just enough for me to squeeze into my driver door. Very unprofessional and rude.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We want the opportunity to turn your experience around. Please reach out to Ben Aiello, 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

Easy process buying our new car, great service and would

Easy process buying our new car, great service and would recommend dealership to anyone else.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

JBA is such a friendly dealership.

JBA is such a friendly dealership. Bought my second car from there. They get you in and out and are so customer focused!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Was not the first time we purchased a car from JBA.

Was not the first time we purchased a car from JBA. They are doing something right.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

John was able to help me quiclky get the deal i wanted on

John was able to help me quiclky get the deal i wanted on the exact vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!