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AutoNation Chevrolet Timonium

(675 reviews)
Visit AutoNation Chevrolet Timonium
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 399-5415 (888) 399-5415
Used (888) 394-2973 (888) 394-2973
Service (866) 645-7885 (866) 645-7885

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Timonium from DealerRater.

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Hannibal was excellent and price and service with Auto

Hannibal was excellent and price and service with Auto Nations will have me returning for my next Cadillac service for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I felt I received a great deal.

I felt I received a great deal. I was treated fairly and with respect. The buying process went very smooth.They worked with me and everything was explained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Timonium and we hope to see you again soon!

This review is for service department.

This review is for service department. I made an appointment weeks in advance and it took 2 hours for an oil change. 2 hours is a bit too long I think. At the very least I should?ve gotten a discount but I didn?t. I will go elsewhere for my next oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maria, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 443-0704.

From our first time on the lot, MJ and John were

From our first time on the lot, MJ and John were professional, well versed with their used vehicle stock, and made my buying experience very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Service manager Jody is top notch he is attentive and

Service manager Jody is top notch he is attentive and makes sure we understand the work to be done and the cost. He is always upbeat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Repair was completed when promised.

Repair was completed when promised. Service Mgr went over the bill with me. Repair was professionally performed. Thought the bill was reasonable based on the repairs made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Leslie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Our sales person was very helpful and a hard worker.

Our sales person was very helpful and a hard worker.i would buy another car from this dealer. All of the employees were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Timonium and we hope to see you again soon!

A great place to buy a car the sales person was very

A great place to buy a car the sales person was very helpful and a hard worker.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

I Sent them an email asking if the car still available,

I Sent them an email asking if the car still available, but never heard back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Nataliya, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Service were polite and kept me informed of the vehicle's

Service were polite and kept me informed of the vehicle's progress . When the vehicle was returned it was clean and serviced satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!