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AutoNation Chevrolet Timonium

(675 reviews)
Visit AutoNation Chevrolet Timonium
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 399-5415 (888) 399-5415
Used (888) 394-2973 (888) 394-2973
Service (866) 645-7885 (866) 645-7885

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Timonium from DealerRater.

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Have worked with the service department for about 10

Have worked with the service department for about 10 years. Service was done quickly and at the scheduled time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Friendly service, delivered as promised; however, did not

Friendly service, delivered as promised; however, did not noticed the car was run through a washer as many other dealers provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (410) 443-0704 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Very happy with their service.

Very happy with their service. Only one slightly bad experience with a service representative. Otherwise very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Dealership is excellent.

Dealership is excellent. Service is excellent. Very professional and friendly. Would highly recommend to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Timonium and we hope to be of service again in the future.

Service staff good customer service explained in details

Service staff good customer service explained in details of importance and function of each repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

They go out of there way to make to happy, they where

They go out of there way to make to happy, they where able to take my wife and grandson’s home in my truck and then take it back to shop and do service work and call and pick my wife up and grandson’s and back to shop service center. I’m very very pleased with there Service Grade A+ in my book thank BillyTurner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great seRvice effort solving my difficult issue finding a

Great seRvice effort solving my difficult issue finding a creative solution to an discontinued part

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Excellent service!

Excellent service! Finished very quickly! Coordinator called when my car was ready! Will come back the next time my car needs service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sarah, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Very pleased with the service at this dealer.

Very pleased with the service at this dealer. Making an appointment online was very easy. I was taken promptly. Everyone was courteous and professional. The waiting area was very clean and comfortable. The service advisor kept me informed of needed services on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I made a appointment to have the recall fixed.

I made a appointment to have the recall fixed. They took my vehicle in right away and it was completeld within the time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.