Reviews
Greg Winebrenner is the BEST.
Greg Winebrenner is the BEST. Always gets our Escalade into service promptly, keeps us updated with diagnosis, cost, and when the job will be competed. We totally trust his judgement and recommendations.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service , fantastic staff.
Great service , fantastic staff. The price was right and 10 stars to Greg W. My favorite service representative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bonnie, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jody in service always go out of his way to make sure he
Jody in service always go out of his way to make sure he your vehicle is serviced promptly And keeps you informed
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Sorry Jody - you're great but please stop this
This is the 5th time I have been asked to write a review - I'm tired of this nonsense - please take me of your list - regards
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for the high star rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service department was fantastic, as always.
The service department was fantastic, as always. They worked to get me in and out as quickly as possible
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Friendly and efficient.
Friendly and efficient. A pleasure to do business with. Hannibal the service representative was professional and excellent follow through
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about AutoNation Chevrolet Timonium! Feel free to stop by if you ever need any more help.
It was great.
It was great. Thank you very much. In and out very quickly. Will likely be back.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
New Truck Purchase
I traded my truck in on a new truck, this dealership went out of their way to find me a truck and ensured it had every option I was looking for. I would highly recommend this dealership, everyone was a pleasure to deal with. I am confident I got a very good deal and will be back for future vehicle needs and service. Thank You AutoNation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Scott, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet Timonium and we hope to be of service again in the future.
Car Buying experience
It?s my first time buying my own car in US. All the dealers of AutoNation were very enthusiastic and very happy to help me deal with all of the problems. I?m very thankful to have such a wonderful experience and I will back to AutoNation if I need anything in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Iris, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Squealing Brakes
Too many return visit throughout several months to correct squealing brake problems. Still hear some squealing but not as horrific as before. Never experienced this issue in all my years coming to service center.
- Customer service 4.0
- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mischele, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (443) 578-4922 to discuss what we can do to help.