Reviews
markflund@aol.com
We took our Impala to Autonation for major recommended services. We appreciated the flexibility and the care of the staff. It is the little things that count and the attention to detail was meticulous. For example, our car was washed thoroughly after the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Promt checkin with service completed within a resonable
Promt checkin with service completed within a resonable time and easy checkout. The waiting area was clean, spacious, and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Lease purchase
John was excellent, kept the process moving & was very knowledgeable, thorough, and polite. I would definitely recommend him to anyone buying a new or used car.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Timothy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. Thanks for the recommendation, and have an amazing day!
The service department is great to deal with.
The service department is great to deal with. Jodi got me the appointment time that I wanted, and my Silverado was ready when they promised. They even washed my truck. Good service is what keeps a customer coming back. I’ll see you next visit!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Greats service department!
Greats service department! Honest, personable knowledgeable, service reps. Been doin business here for 25 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service is always impeccable.
Service is always impeccable. The staff is very personable and does their best to give a fair price. The waiting room is always nice and clean. They are all so nice it feels like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Denny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Helpful friendly staff.
Helpful friendly staff. John answered all our questions. We did not feel pressured to make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
London Hall, sales associate
It was great. Everyone has s so nice and knowledgeable. Our sales person, London Hall, was especially terrific. He told us he has only been a a sales person for three months and you would never know it. He knew everything about the Corvette I bought -- answered my many questions in an easy to understand way. That's something that is not always easy with a car like this. And also so engaging. Just an all around person you want to do business with.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service
Everything is always great at autonation. Sometimes it takes longer than anticipated but they are trying to help everybody.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carolyn, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Grateful
New transmission for my 2014 Spark replaced with no charge, as it was covered by warranty. Running like new. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!