Reviews
I've been getting my 2021 Silverado serviced at Auto
I've been getting my 2021 Silverado serviced at Auto nation and they always provide prompt courteous service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
This dealership is very nicely furnished for customers
This dealership is very nicely furnished for customers while waiting. the service is excellent and my service advisor Greg B is outstanding. I got to meet the general Manager while there and I was impressed that the facility is under the leadership of a person with her experience. she and her team have worked hard to win us Cadillac owners trust and admiration. Btw making an online service appointment was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Dennis, the service advisor, did a Great job.
Dennis, the service advisor, did a Great job. He got my car in timely and the work was done when promised. I will return here for any service I need on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dennis in service was great!
Dennis in service was great! Quick and efficient. I only get my car serviced here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at AutoNation Chevrolet Timonium! Feel free to stop by if you ever need any more help.
Customer service was great.
Customer service was great. Greg is the best. Hannibal brought my car to me so I didn't have to walk far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Alex was an awesome Sales Rep, well informed, friendly,
Alex was an awesome Sales Rep, well informed, friendly, fast, and efficient. Facilities are clean and comfortable and free coffee and bottled water was nice too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dsimez, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
Thank you James and Alex for marching me with a car.
Thank you James and Alex for marching me with a car. The shortage made it a challenge but you guys did it! I was working with 2 other dealerships and you guys pulled through. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Customer service is friendly and efficient.
Customer service is friendly and efficient. Greg kept in contact during the repair process, and my car was ready exactly as promised. The car washing was an unexpected treat!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. Don't hesitate to call us if you ever need anything. Be safe on the road!
Did not meet repair promise date neither was I contacted
Did not meet repair promise date neither was I contacted to keep me informed. When I called dealer no answers left voicemails no return calls.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Our services rep took additional steps to accommodate the
Our services rep took additional steps to accommodate the repair, the car rental, the charging, and the washing of the Chevy Bolt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!