Reviews
My car was picked up, serviced, and delivered at the time
My car was picked up, serviced, and delivered at the time scheduled. The work was reasonably priced and the car was returned clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Service was very good.
Service was very good. Told me how long and car was done when said. Ver good service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
I thought that I was having a problem with my
I thought that I was having a problem with my transmission. I was charged $149 to evaluate the issue with the understanding that this would be applied if Auto Nation did the repair. The tech drove my car and also placed it on a machine. No problem found with the transmission. They decided to breakdown my transmission before evaluating it further to find the specific problem. It turned out to be the wheel bearing. They repaired the wheel bearing and replaced my battery. My issue is that I’m not a mechanic. I bring my car to the expert to tell me what is wrong. Why would anyone breakdown a transmission if you found nothing wrong without checking out other options that it could be related to the sound you are hearing or what you may feel during a test drive. That should have been the last resource. I don’t feel that I should have been charged $149 when you are supposedly the expert and actually performed the repair. The work was excellent, but I have a very serious issue on how this matter was handled in regard to the tear-down of the transmission.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Car was ready earlier than promised & Dennis didn’t try
Car was ready earlier than promised & Dennis didn’t try to sell me anything I didn’t need. Great job & I was very happy with the price & work that was done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I went to get my oil change and the service was great.
I went to get my oil change and the service was great. There was no delay in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
As a first time customer for servicing my Cadillac, I was
As a first time customer for servicing my Cadillac, I was very impressed with the great customer service from the time I made my appointment through the check out process. The service manager updated me on the progress of my maintenance also. I will be returning to your dealership, thanks to the fantastic staff at AutoNation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Team was professional and courteous and the service was
Team was professional and courteous and the service was great and was completed much sooner than expected. I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ashley, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service, courteous and accommodating did everything
Great service, courteous and accommodating did everything my vehicle was there for,it was a recall
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
The dealership was Outstanding as usual, vehicle was
The dealership was Outstanding as usual, vehicle was serviced ahead of schedule, was kept informed on the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Car repairs
The team at auto Nation was professional, courteous, and knowledgeable about the repairs need for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Timonium! If you need more help, our team is available to talk -- safe travels!