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Paya's Auto

(156 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00am
Saturday 8:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
(802) 316-4594 (802) 316-4594

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We recently had a great experience purchasing a 2022

We recently had a great experience purchasing a 2022 Chrysler Voyager at Paya’s Automotive. The selection of vehicles on the lot was excellent, with a wide variety of makes, models, and price points to choose from. They explained all of the paperwork clearly and made the signing process quick and easy. Overall, I'm extremely satisfied with my experience at Paya’s and would highly recommend them to anyone in the market for a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We just made our first purchase with Paya's and was very

We just made our first purchase with Paya's and was very pleased with the process. They first explain their business practice to you with transparency. Financing was made easy. We love our New/Used car from Paya's so far!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a car from Paya’s.

I recently purchased a car from Paya’s.. The experience was overall good except for the empty tank of gas they sent me home with.. The staff also seemed friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience was stress free, I felt respected during

My experience was stress free, I felt respected during the whole process of buying car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Paya auto is one of the best used car dealerships to deal

Paya auto is one of the best used car dealerships to deal with Peter and the Paya family they make buying a car simple and it’s always a pleasure dealing with them. We have never had any problem with any car that we have bought From Paya team. And we will continue to do business with them. Thank you. Joann & Elliot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Over years of working with Paya's we have noticed they

Over years of working with Paya's we have noticed they have gotten worst and worst over the years. Between my wife and I we have owned 5 different cars. We have also used Payas to service vehicles we didn't even get there. The last vehicle has been the worst. We got a low milage Toyota Camry. It now after a year has 29K on it. A few days after buying it we started to hear a noise in the front end of the vehicle. I brought it back and they took it for the day and stated they tighted the suspension but couldn't replicate the sound. I picked the car up and went home it was then I noticed a giant dent on the passenger side door of the car. When I met with the owner Chris Paya he stated it didn't happen there and that it was there when I dropped it off. I was unaware of any giant dent in the middle of the door. He told me they were going to fix this and he used curss words and basically called me a liar in front of my 4 year old daughter. Fast forward to now. I needed to get the 1st inspection done and I brought it to a Toyota dealership and it failed inspection. Due to the original sound it was making. They stated the intermediate shaft needed to be replaced. When the dealer replaced the shaft they stated waterman corrosion poured out of it and corrosion had traveled up towards the electrical steering components. This was over 1K to replace and they stated it would be over $1,800 to replace the other components. Paya's never repaired the floored damage from there water damaged car they sold me! And they did horrible work on 2 separate vehicles my wife and I brought to them paying hundreds of dollars for repairs to Paya's and both vehicles still had issues. As soon as we brought the vehicles elsewhere they were both fixed on the first service elsewhere. Steer clear of these guys. Peter was the only good part of the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Peter was fantastic to work with.

Peter was fantastic to work with. He got my son preapproved for his first car loan for the vehicle he was interested in the same day we filled out the application. In all it was maybe a 4 hour process, max, on our part to pick the vehicle, get the loan, take it for a test drive & bring it home. Very Happy with the customer service & highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Straight shooters

Have bought two cars from Paya's Auto, they are straight shooters and their cars are a great deal. First car went over 220,000 miles and is still running

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place, trustworthy people

I was very pleased with the purchase experience at Paya's. Peter & Tiffany were very patient as I took a few days to make my decision while test driving many cars. Peter explained everything thoroughly, was always quick to answer the phone, and I feel very confident in my purchase. Highly recommend, especially with the cost of new cars nowadays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Go To Spot For Like New Cars

My family has been buying from Payas for almost a decade. We’ve had nothing but great experiences! They have a great selection of cars, and the quality of the vehicles is proportional to the sale prices. This is the third vehicle I’ve bought from Payas, and I’m sure it won’t be the last. Peter is personable and helpful, and the service department is the very same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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