Reviews
Ansley was so helpful in purchasing a brand new 2026
Ansley was so helpful in purchasing a brand new 2026 crosstrek. I was nervous upon going to a dealership but he made the process so easy and worked with me to get a good price! Highly recommend!
Ansley was so helpful in purchasing a brand new 2026
Ansley was so helpful in purchasing a brand new 2026 crosstrek. I was nervous upon going to a dealership but he made the process so easy and worked with me to get a good price! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Hailey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Mark Dennis and the Heritage Subaru in Owings Mills team
Mark Dennis and the Heritage Subaru in Owings Mills team were recommended to me by a close friend who had just purchased a car through them. I was told Mark would take care of me and treat me like family. I was a bit weary, as this was my first time buying a car, and I know many people describe it as a very stressful experience. But I trusted my friend, and I’m really glad I did. Mark met with me on his day off and went above and beyond to make me feel welcome. He took the time to go over every detail of the vehicle—all while making a friendly, human connection with me. It’s an experience I’ll look back on with fondness. I couldn’t be happier with my first new car, and I plan to use the Owings Mills location for all of my servicing and maintenance. Thank you so much to Mark for his friendliness, professionalism, AND service to our country. Highly recommend!
Mark Dennis and the Heritage Subaru in Owings Mills team
Mark Dennis and the Heritage Subaru in Owings Mills team were recommended to me by a close friend who had just purchased a car through them. I was told Mark would take care of me and treat me like family. I was a bit weary, as this was my first time buying a car, and I know many people describe it as a very stressful experience. But I trusted my friend, and I’m really glad I did. Mark met with me on his day off and went above and beyond to make me feel welcome. He took the time to go over every detail of the vehicle—all while making a friendly, human connection with me. It’s an experience I’ll look back on with fondness. I couldn’t be happier with my first new car, and I plan to use the Owings Mills location for all of my servicing and maintenance. Thank you so much to Mark for his friendliness, professionalism, AND service to our country. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Emmett Russ and General Manager Shawn Davie were
Emmett Russ and General Manager Shawn Davie were wonderful to work with. Emmett is very personable and his attention to detail when interacting with clients is exceptional. My needs were met in terms of the vehicle I wanted to purchase and the financial aspect I was comfortable with. Emmett gave me a tour of the facility including the service area. I love my new Subaru Forester Premium and could not be happier with the experience I had with everyone I interacted with at the dealership, including Finance Manager Matt Streete.
Emmett Russ and General Manager Shawn Davie were
Emmett Russ and General Manager Shawn Davie were wonderful to work with. Emmett is very personable and his attention to detail when interacting with clients is exceptional. My needs were met in terms of the vehicle I wanted to purchase and the financial aspect I was comfortable with. Emmett gave me a tour of the facility including the service area. I love my new Subaru Forester Premium and could not be happier with the experience I had with everyone I interacted with at the dealership, including Finance Manager Matt Streete.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.
Leo Medina is a very nice and patient person; he always
Leo Medina is a very nice and patient person; he always greets every customer with a bright smile. I live in Catonsville, but I would rather drive the extra distance to the Owings Mills branch for any vehicle service.
Leo Medina is a very nice and patient person; he always
Leo Medina is a very nice and patient person; he always greets every customer with a bright smile. I live in Catonsville, but I would rather drive the extra distance to the Owings Mills branch for any vehicle service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tina, thank you so much for your feedback! Leo will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I went into the dealership to trade-in my current leased
I went into the dealership to trade-in my current leased vehicle for a 2026 Outback. Mark made this an amazing experience. He is friendly, professional, and knowledgeable. Mark took the time to address all my inquiries regarding the new vehicle and leasing options. I left with a black 2026 Outback! Many thanks to Mark for the stellar experience and service.
I went into the dealership to trade-in my current leased
I went into the dealership to trade-in my current leased vehicle for a 2026 Outback. Mark made this an amazing experience. He is friendly, professional, and knowledgeable. Mark took the time to address all my inquiries regarding the new vehicle and leasing options. I left with a black 2026 Outback! Many thanks to Mark for the stellar experience and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nice people and considerate.
Nice people and considerate. Listened to my needs. Nice dealership. Clean updated. Friendly and caring.
Nice people and considerate.
Nice people and considerate. Listened to my needs. Nice dealership. Clean updated. Friendly and caring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Tavon, Ansley, and Josh (funniest guy I've ever met) were
Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name.
Tavon, Ansley, and Josh (funniest guy I've ever met) were
Tavon, Ansley, and Josh (funniest guy I've ever met) were an amazing team helping us purchase our 2nd Subaru from Heritage in 6 years. It was a pleasant experience start to finish when we went for a test ride with our kids to the day we should up to purchase a vehicle. If you're looking for consistency, kindness, trust, and reliability, ask for those 3 by name.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We have purchased multiple cars from this location and
We have purchased multiple cars from this location and they are always helpful and easy to work with.
We have purchased multiple cars from this location and
We have purchased multiple cars from this location and they are always helpful and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
I had an excellent shopping experience from start to
I had an excellent shopping experience from start to finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so happy with my new Subaru. And I'm so happy shopped at heritage Subaru Owing Mills location, amazing service, truly went above and beyond.
I had an excellent shopping experience from start to
I had an excellent shopping experience from start to finish. Katie McGehee service was phenomenal. She explained everything clearly and ensured I was happy with the results every step of the way. I'm so happy with my new Subaru. And I'm so happy shopped at heritage Subaru Owing Mills location, amazing service, truly went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Katie McGehee is an absolute gem!
Katie McGehee is an absolute gem! She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and generally find the buying process a necessary evil, although we've never had a bad experience. Our time with Katie felt more like a social visit where we managed to get some business done in the process. We will ask for Katie in the future!
Katie McGehee is an absolute gem!
Katie McGehee is an absolute gem! She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and generally find the buying process a necessary evil, although we've never had a bad experience. Our time with Katie felt more like a social visit where we managed to get some business done in the process. We will ask for Katie in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sybil, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
