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Heritage Subaru VW

4.9 out of 5 (4.9) 1124 reviews

Dealer on Cars.com since June 1999

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
1124 lifetime reviews. Includes reviews from DealerRater.com
  • Thanks Bill Harris and Heritage VW
    July 8, 2015

    Last week I flew all the way from Chicago to by a 2015 Golf Sportwagen in the color and options I wanted. They were out of stock at home and besides b...eing a new model I got the car at a discount. It was well worth the flight out the 770 mile drive back. Bill even picked me up at the airport. He made the process go very smoothly. Thanks Everyone!

    5.0 out of 5
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    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you for making the trip to come see us, Scott. We truly appreciate you sharing your experience with us as well. I hope you are loving your ...new 2015 Golf Sportwagen! Be sure to come back and see us again if you are ever in the neighborhood! Happy driving!


  • 5.0 out of 5
    Painless Car Buying Experience
    April 19, 2018

    Buying a car can seem like a daunting experience. Jon Waugh made my car buying experience as painless as possible. He is very charismatic, always smil...ing, and easy to talk to. You are not treated as just another number. I felt like a valued customer. I highly recommend this dealership and the ???Jon Waugh Experience??? that comes with it.

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    Customer Service
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    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Heritage Subaru Owings Mills

    We are glad to hear you had such a wonderful and painless experience dealing with Jon! Thanks for the recommendation, and have an amazing day!


    Employees Worked With
    Jon Waugh

    Certified Sales & Leasing Consultant

  • 5.0 out of 5
    Forester
    April 18, 2018

    Mr. Bill Middleton is outstanding. As always thank you for the great service. He had my car washed. Overall the staff is awesome. I???ll be ther...e in my next service. MM

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Heritage Subaru Owings Mills

    We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.


    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Heritage Subaru VW from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $24.95

    Wheel Balance

    $45

    Replace Brake Fluid

    $152

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 126 Offers on 14 Models

About Our Dealership

Dealer on Cars.com since June 1999

Here at Heritage VW Subaru our primary concern is the satisfaction of our customers.

We are conveniently located at 9808 Reisterstown Rd. in Owings Mills. Come see why over 710 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Owings Mills Volkswagen and Subaru dealership is one of the premier Volkswagen and Subaru dealers in the state of Maryland!

We invite you to shop our website at www.vwsubaru.com, where you will find a great selection of new and used Volkswagen and Subaru vehicles including the Impreza, Legacy, Outback, Forester, Passat, CC, Tiguan and Routan.

Top Reviewed Employees

Certified Sales & Leasing Consultant

General Sales Manager

Service Manager

Service Advisor/ASM

Sales Consultant

Wholesale Manager

Warranty Administrator

Service Advisor

Delivery Coordinator

Sales Associate

Service Advisor

Sales Consultant

Service Advisor

Service Manager

Service Advisor/ASM

Sales Associate

Service Advisor

Sales Associate

Sales Associate

Service Advisor/ASM

Heritage Subaru VW
9808 Reisterstown Rd Owings Mills, MD 21117
New (888) 854-2281
Used (888) 702-1269
Service (888) 823-2139
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