[{"id":424215,"personPtyId":32672836,"firstName":"Mei Kei","lastName":"Hong","titleText":"Sales Associate","shortBioText":"Mei Kei (\"May Kay\") has been with the MileOne Autogroup since May 2017. She is Subaru-Certified and recently earned a 2018 Subaru Summit Peak Performance award for her top ten sales performance in the DC zone. Selling Volkswagen brand too, she has earned her VEST (Volkswagen Elite Sales Training) Certification too. She lives in Crownsville, MD and enjoys dancing, yoga, hiking, rock-climbing, and playing the piano. Her favorite city in Maryland is Annapolis. Ask her about her new BLUE 2020 Subaru WRX -- \"Baloo the Subaru\"!","emailTxt":"mhong@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":160,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/2be014e7a048.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1491004800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":424220,"firstName":"Joshua","lastName":"Jones","titleText":"Finance and Insurance Manager","emailTxt":"joshuajones@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":94,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/f0bd26a23e6a.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1433116800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":424211,"personPtyId":32668023,"firstName":"Shawn","lastName":"Davie","titleText":"General Manager","emailTxt":"sdavie@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":74,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/814965775000.jpg","drDealerId":21998,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":97812,"personPtyId":39236458,"firstName":"William","lastName":"Middleton","titleText":"Service Advisor/ASM","emailTxt":"wmiddleton@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/6937c98c65b2.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":481328,"personPtyId":37562100,"firstName":"Emily","lastName":"Bintz","titleText":"Sales Associate","emailTxt":"ebintz@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/50adb6b251b8.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424205,"personPtyId":32670408,"firstName":"Ariella","lastName":"Brant","titleText":"Product and Technology Specialist","emailTxt":"abrant@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/3ba8f610e297.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440638,"personPtyId":32826197,"firstName":"Alex","lastName":"Laderer","titleText":"Sales Associate","emailTxt":"aladerer@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/54b6f66e9211.jpg","drDealerId":21999,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603405,"firstName":"Brianna","lastName":"Branch","titleText":"Product Technology Specialist","emailTxt":"bbranch@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/58b911088fad.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603406,"firstName":"Liddiard","lastName":"D Bryan","titleText":"Finance and Insurance Manager","emailTxt":"dliddiard@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/aa09efcb914d.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1270080000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":626773,"firstName":"Sanjay","lastName":"Fitzgerald","titleText":"Sales Associate","emailTxt":"sfitzgerald@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/d7c823a5832f.jpg","drDealerId":21998,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424237,"personPtyId":32674264,"firstName":"Milton","lastName":"Taylor","titleText":"Finance and Insurance Manager","emailTxt":"miltontaylor@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/3f9a8fba1f5c.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"468115200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":424208,"firstName":"Stephen","lastName":"Brown","titleText":"Internet Sales Manager","emailTxt":"stephenbrown@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/3ba0b0035c9e.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":424219,"personPtyId":32674256,"firstName":"Gregory","lastName":"Jacobson","titleText":"Sales Manager","emailTxt":"gjacobson@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/f0d53a70a623.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1154390400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603414,"firstName":"Michael","lastName":"Yoon","titleText":"General Sales Manager","emailTxt":"myoon@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/7b6c20b412c5.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440772,"personPtyId":32880139,"firstName":"Aleksey","lastName":"Naydenko","titleText":"Sales Associate","shortBioText":"University of Maryland Alumni '15 with a degree in Economics. Enjoy nice long walks on the beach, skiing, and photography on my days off.","emailTxt":"anaydenko@mileone.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/50cf31757ee0.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1456790400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":440639,"personPtyId":40695960,"firstName":"Matthew","lastName":"Streete","titleText":"Sales Associate","emailTxt":"mstreete@mileone.com","combinedEmpAvgRatingNbr":3.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/ce9fa6d4ea0c.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":16869,"firstName":"Rick","lastName":"Adams","titleText":"Service Advisor","shortBioText":"","emailTxt":"radams@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/f0289b94-324e-4bb6-a000-115fbf50def6.jpg","drDealerId":21999,"certifiedEmployee":false},{"id":424214,"firstName":"William","lastName":"Harris","titleText":"Sales Associate","emailTxt":"wharris@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/fe3e0faf0c38.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1185926400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424235,"firstName":"Pamela","lastName":"Steinmetz","titleText":"Sales Associate","emailTxt":"psteinmetz@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/f540e43ba799.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424226,"firstName":"Keith","lastName":"Payne","titleText":"Sales Associate","emailTxt":"kpayne@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/e96b9d1ca7fb.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424232,"firstName":"Tavon","lastName":"Shannon","titleText":"Sales Associate","emailTxt":"tshannon@mileone.cm","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/aa6e1318ba5c.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603353,"firstName":"Vincent","lastName":"Thompson","titleText":"Sales Associate","emailTxt":"vthompson@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/07c4d8078a0b.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603402,"firstName":"John","lastName":"Fry","titleText":"Sales Associate","emailTxt":"jfry@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/7e6644a9f7a9.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1548979200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603410,"firstName":"Bristol","lastName":"Jordan","titleText":"Sales Manager","emailTxt":"bjordan@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/4b3b5cce9a6d.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":424229,"firstName":"Deborah","lastName":"Pobletts","titleText":"Warranty Administrator","emailTxt":"dpobletts@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/91bd36b3bebe.jpg","drDealerId":21998,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":424209,"firstName":"Derrick","lastName":"Brown","titleText":"Parts Manager","emailTxt":"dbrown@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/f8f1999a551c.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1128124800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":630016,"firstName":"Eric","lastName":"Tossman","titleText":"Service Advisor","emailTxt":"etossman@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/3724f087b919.jpg","drDealerId":21999,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":630017,"firstName":"Larry","lastName":"Conaway","titleText":"Service Advisor","emailTxt":"lconaway@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/75a95708132c.jpg","drDealerId":21999,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":630018,"firstName":"Leo","lastName":"Medina","titleText":"Service Advisor","emailTxt":"lmedina@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/cd4d2a3afb9c.jpg","drDealerId":21999,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":424331,"personPtyId":32824110,"firstName":"Tavon","lastName":"Shannon","titleText":"Sales Associate","emailTxt":"tshannon@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/aad1a13fba2c.jpg","drDealerId":21999,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603399,"firstName":"Aaron","lastName":"Ringgold","titleText":"Sales Associate","emailTxt":"aringgold@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/67eda6d2c2ba.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603433,"firstName":"Benjamin","lastName":"Munoz","titleText":"Counterperson","emailTxt":"bmunoz@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/ec65553f8520.jpg","drDealerId":21999,"dealerEmpStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":603435,"firstName":"Benjamin","lastName":"Munoz","titleText":"Counterperson","emailTxt":"bmunzo@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/68c9dbbd6b3a.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"820454400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":424231,"firstName":"Carl","lastName":"Scholz","titleText":"Counterperson","emailTxt":"cscholz@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/04ee3827317f.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"820454400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":630020,"firstName":"Dajour","lastName":"Durrant","titleText":"Service Advisor","emailTxt":"ddurrant@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/ee54c710c30f.jpg","drDealerId":21998,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":603425,"firstName":"David","lastName":"Liddiard","titleText":"Finance and Insurance Manager","emailTxt":"dliddiard@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/6c21ea71dce0.jpg","drDealerId":21999,"dealerEmpStartDtUtc":"1270080000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":647434,"firstName":"Dwayne","lastName":"Baer","titleText":"Service Manager","emailTxt":"dbaer@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21998,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":603434,"firstName":"John","lastName":"Robinson","titleText":"Parts Advisor","emailTxt":"jrobinson@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/675787f988f6.jpg","drDealerId":21999,"dealerEmpStartDtUtc":"1506816000","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":626769,"firstName":"Kevin","lastName":"Matejka","titleText":"Sales Manager","emailTxt":"kmatejka@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21999/employees/3cc9e0826f96.jpg","drDealerId":21999,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":630019,"firstName":"Lisa","lastName":"Curry","titleText":"Service Advisor","emailTxt":"lcurry@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/c56eaef5da05.jpg","drDealerId":21998,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":424225,"firstName":"Lisa","lastName":"Meyers","titleText":"Counterperson","emailTxt":"lisameyers@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21998/employees/696980d9b082.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":424222,"personPtyId":33021031,"firstName":"Ollie","lastName":"Louden","titleText":"Counterperson","emailTxt":"olouden@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":21998,"dealerEmpStartDtUtc":"1188604800","certifiedEmployee":false,"deptDscrp":"Parts"}]

Heritage Subaru VW

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Heritage Subaru VW Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
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About Our Dealership

Dealer on Cars.com since June 1999

Here at Heritage VW Subaru our primary concern is the satisfaction of our customers.

...



We are conveniently located at 9808 Reisterstown Rd. in Owings Mills. Come see why over 710 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Owings Mills Volkswagen and Subaru dealership is one of the premier Volkswagen and Subaru dealers in the state of Maryland!

We invite you to shop our website at www.vwsubaru.com, where you will find a great selection of new and used Volkswagen and Subaru vehicles including the Impreza, Legacy, Outback, Forester, Passat, CC, Tiguan and Routan.

"It's your Heritage !"

Service

Tire Rotation

$24.95

Wheel Balance

$45

Replace Brake Fluid

$152

Oil, Filter Change (Premium)

$67.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1533 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 11, 2020

    Bill Middleton is a wonder service advisor. His best attribute is honesty. You guys have had my car for way over 2 weeks and the recall repair has not... been completed. This has nothing to do with Bill. I have a loaner but seriously. As of the second week the work had not been started. Poor organization

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    Came in for service or repair
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    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Owings Mills. Our team strives to deliver an ex...cellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!


    Worked with:
    William Middleton

    Service Advisor/ASM

    (5.0) 77 reviews

  • 3.0 out of 5
    June 9, 2020

    Took my phone call after several times over a few weeks trying to get service scheduled. Very friendly and helpful. I hope the car care service is as... good.

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  • July 8, 2015

    Last week I flew all the way from Chicago to by a 2015 Golf Sportwagen in the color and options I wanted. They were out of stock at home and besides being... a new model I got the car at a discount. It was well worth the flight out the 770 mile drive back. Bill even picked me up at the airport. He made the process go very smoothly. Thanks Everyone!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow! Thank you for making the trip to come see us, Scott. We truly appreciate you sharing your experience with us as well. I hope you are loving your ...new 2015 Golf Sportwagen! Be sure to come back and see us again if you are ever in the neighborhood! Happy driving!

  • 5.0 out of 5
    May 7, 2020

    We went to Heritage Subaru, Owings Mills because we'd had a good experience buying a car there in 2012. When we arrived, Mei Kei (in a mask, as were we... because of Covid 19) came forward and asked if she could help us. She listened very well, and she helped us get just the vehicle we were looking for (2020 Legacy Premium). We also traded in our 2012 Impreza, and Heritage gave us a fair trade-in value for that car. Mei Kei knew the car very well, and knew what improvements had been made over the years since our last purchase of a 2015 Outback. We went on a test drive, with Mei Kei driving first and demonstrating various features, before we drove the car. She was able to answer all of our questions. The whole experience was about as positive as buying a new car can be (not my favorite thing in the world to spend my day doing!), and I'd go back there for my next purchase, assuming I could work with her again.

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    Shopped for a new car
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    Worked with:
    Mei Kei Hong

    Sales Associate

    (5.0) 160 reviews

  • 5.0 out of 5
    April 30, 2020

    Mei Kei was completely amazing during the car buying experience! She answered all of our questions, and she was very helpful! She was so sweet and kind,... and is always sure to check in to make sure I am still enjoying my new car, which I most definitely am!!

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    Dealer Response

    Hi, thank you so much for your positive comments about Heritage Subaru Owings Mills! If you ever need anything else from us, please feel free to give ...us a call or stop by. Have an awesome day!


    Worked with:
    Mei Kei Hong

    Sales Associate

    (5.0) 160 reviews

  • 5.0 out of 5
    April 30, 2020

    What can I say? Shopping during the Coronavirus was intimidating but John put us right at ease. We scheduled an appointment the night before with a different... person but when we arrived John was assigned to us. What luck!! Like most Stay-at-Home Americans we wanted to take advantage of the deals being offered and knew the timing was awkward but right. When we arrived John offered me and my husband new masks as ours were uncomfortable. We also were offered disposable gloves. We were brought to a place that was isolated to discuss our interests, this made me feel at ease. We were considering one of two vehicles. John offered us a test drive in our first choice a Subaru Forester Touring. The test drive went great with John driving first to explain all the details offered in the car, then gave us both chances to drive it. Helping us see and feel all the safety and other features the Touring has to offer. Since the other vehicle we were considering was also a Forester we opted not to test drive the second vehicle, although it was offered. Then back at the showroom we settled in and got down to comparing the two vehicles (one a Limited and the other the Touring). He explained all the differences and the costs comparisons and made it very plain. We eventually settled on the Touring and have no regrets. John's friendly personality allowed us to feel relaxed. John was knowledgeable and we felt educated about the vehicles. The natural progression of information and decision making was never rushed or pressured. When John handed us over to the Finance person we were good to go. We brought our daughter back two days later and she purchased a vehicle from Heritage and John too. John is technically a VW salesman, but he was just as knowledgeable with us about the Subaru we did purchase. So although my review says it's for a VW, we alcually purchased a Subaru through John Fry.

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  • 5.0 out of 5
    April 28, 2020

    Our recent car-buying experience at Heritage Subaru in Owings Mills was the best experience in 60 years of driving! From entry to exit, all the staff... were helpful and pleasant, but Mei Kei Hong, our sales agent, deserves a 6-star rating! As elders who wanted all the safety features, but who are intimidated by the technical capabilities, Mei Kei patiently walked us through each and every feature. Her explanations were clear and easy to understand even for us non-techies. Mei Kei clearly knows Subarus inside and out as she answered each question with confident expertise. Dealing with someone who is knowledgeable, courteous, honest and with a delightfully warm and friendly personality capped our already positive experience! Mei Kei even stayed 2 hours after closing to give us the keys and escort us to our new car! We'll drive the hour it takes to Heritage Subaru for our next car and we'll definitely ask for Mei Kei!

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mei!, thank you for taking the time to leave a review for us at Heritage Subaru Owings Mills. We're happy we could meet your expectations! If you h...ave any further questions, please give us a call. We're always happy to help!


    Worked with:
    Mei Kei Hong

    Sales Associate

    (5.0) 160 reviews

    Joshua Jones

    Finance and Insurance Manager

    (5.0) 94 reviews

  • 5.0 out of 5
    April 20, 2020

    The whole experience was great! Even in a time of change and turmoil they went above and beyond. The deal was great, it wasn't like pulling teeth. Second... time I bought a brand new car from them. Will not be the last!

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    Dealer Response

    Congratulations on your new vehicle! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Than...k you so much for choosing Heritage Subaru Owings Mills and we look forward to your next visit! Take care!


    Worked with:
    Mei Kei Hong

    Sales Associate

    (5.0) 160 reviews

    Michael Yoon

    General Sales Manager

    (4.6) 11 reviews

  • 5.0 out of 5
    April 20, 2020

    Mei Kei was knowledgeable of the vehicles, features, and options. Mei Kei was also considerate of COVID-related safety considerations which was greatly... appreciated. Online pricing was very fair.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your feedback. We're thrilled you found Mei Kei knowledgeable and the whole experience pleasant and easy. We hope you continue to ch...oose us for all your automotive needs! Take care!


    Worked with:
    Mei Kei Hong

    Sales Associate

    (5.0) 160 reviews

    Joshua Jones

    Finance and Insurance Manager

    (5.0) 94 reviews

    Stephen Brown

    Internet Sales Manager

    (4.8) 36 reviews

  • 5.0 out of 5
    April 18, 2020

    John Fry was awesome! Very knowledgeable! I love my new GLI! This is now my 3rd VW! Car buying was nice and smooth! I couldn't be happier!

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an ...awesome day!

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