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Antwerpen Mitsubishi

(94 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Mitsubishi from DealerRater.

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Excellent with Cliff being very professional.

Excellent with Cliff being very professional. The entire staff played a huge part in this sale and were very courteous and respectful. I recommend this team to anyone searching for a good quality vehicle.

Excellent with Cliff being very professional.

Excellent with Cliff being very professional. The entire staff played a huge part in this sale and were very courteous and respectful. I recommend this team to anyone searching for a good quality vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Edward, we're happy you found our staff to be so supportive during your experience here at Antwerpen Mitsubishi. If you have any further questions, please don't hesitate to reach out!

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I recently came to Antwerpen Mitsubishi looking to get

I recently came to Antwerpen Mitsubishi looking to get out of my old car and into something more reliable, and I couldn’t have asked for a better experience. I was focused on finding a dealer that would not only help me upgrade but also give me the best possible payout on my previous vehicle. The team at Antwerpen Mitsubishi went above and beyond and gave me the MOST for my trade-in, which made a huge difference in the deal. From start to finish, the process was seamless. Nemo was incredible, he helped me navigate everything from exploring inventory options to completing the application and ultimately driving off the lot in my new car. He was professional, knowledgeable, and made the entire process stress-free. Huge thanks to the entire team, sales, finance, and everyone behind the scenes, for making this experience such a positive one. I truly appreciate all the support and care you showed me. Highly recommend!

I recently came to Antwerpen Mitsubishi looking to get

I recently came to Antwerpen Mitsubishi looking to get out of my old car and into something more reliable, and I couldn’t have asked for a better experience. I was focused on finding a dealer that would not only help me upgrade but also give me the best possible payout on my previous vehicle. The team at Antwerpen Mitsubishi went above and beyond and gave me the MOST for my trade-in, which made a huge difference in the deal. From start to finish, the process was seamless. Nemo was incredible, he helped me navigate everything from exploring inventory options to completing the application and ultimately driving off the lot in my new car. He was professional, knowledgeable, and made the entire process stress-free. Huge thanks to the entire team, sales, finance, and everyone behind the scenes, for making this experience such a positive one. I truly appreciate all the support and care you showed me. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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A very pleasant experience from the time I drove into the

A very pleasant experience from the time I drove into the service entrance. It was my first time to have my car serviced there and they explained everything and showed me the options for where to wait until they finished. My only disappointment was they didn't use synthetic oil, which I thought was standard with them. It wasn't their mistake. It was mine. I will be sure to ask for it the next time it is seviced.

A very pleasant experience from the time I drove into the

A very pleasant experience from the time I drove into the service entrance. It was my first time to have my car serviced there and they explained everything and showed me the options for where to wait until they finished. My only disappointment was they didn't use synthetic oil, which I thought was standard with them. It wasn't their mistake. It was mine. I will be sure to ask for it the next time it is seviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ruth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a fantastic experience with Tori who helped us

I had a fantastic experience with Tori who helped us purchase our Mitsubishi Outlander from Antwerpen Mitsubishi. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Tori and her team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Tori's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Mitsubishi Outlander and a big smile on my face, all thanks to this exceptional salesperson's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!

I had a fantastic experience with Tori who helped us

I had a fantastic experience with Tori who helped us purchase our Mitsubishi Outlander from Antwerpen Mitsubishi. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Tori and her team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Tori's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Mitsubishi Outlander and a big smile on my face, all thanks to this exceptional salesperson's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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deborah.scruggs69@gmail.com

Vernon, is the only one that I allow to work on my vehicle. He keeps my car in ? tip top shape.? If Mark, Vernon and Ron were not at Anterpen, I would not come anymore. Mark always gives me the best advice for my vehicle?s service.. In my opinion, they are the best in the industry.

deborah.scruggs69@gmail.com

Vernon, is the only one that I allow to work on my vehicle. He keeps my car in ? tip top shape.? If Mark, Vernon and Ron were not at Anterpen, I would not come anymore. Mark always gives me the best advice for my vehicle?s service.. In my opinion, they are the best in the industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Antwerpen Mitsubishi! We do hope we can be of assistance in the future. Take care!

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Best customer service!

George was fantastic throughout the process! Called me in a timely matter and kept me updated though th enrepair process. Definitely making the commute here for the rest of my car work!

Best customer service!

George was fantastic throughout the process! Called me in a timely matter and kept me updated though th enrepair process. Definitely making the commute here for the rest of my car work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sean, we're happy you found our staff to be so supportive during your experience here at Antwerpen Mitsubishi. Please don't hesitate to reach out if there's anything additional we can do for you.

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selfs

new car sale ok / good will come back or tell some one

selfs

new car sale ok / good will come back or tell some one

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kevin, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

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Great Experience

I had the best experience with Markus and the manager he was working with. They were very understanding of my needs and did not try to play games while making the sale. They were very respectful through the whole process. I am happy for Markus getting my business.

Great Experience

I had the best experience with Markus and the manager he was working with. They were very understanding of my needs and did not try to play games while making the sale. They were very respectful through the whole process. I am happy for Markus getting my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brianna, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Good service by Richard A Berger!

I am giving a shout-out to Richard Berger (of the Service Department) for his friendly and professional customer service. Thanks, Richard! Though it took 2 hours plus to get my oil change done, Richard was so caring and tried his best to make me happy. Also, I enjoyed my time with his dog (Bobble) - A very friendly and customer-loving Bob.

Good service by Richard A Berger!

I am giving a shout-out to Richard Berger (of the Service Department) for his friendly and professional customer service. Thanks, Richard! Though it took 2 hours plus to get my oil change done, Richard was so caring and tried his best to make me happy. Also, I enjoyed my time with his dog (Bobble) - A very friendly and customer-loving Bob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Olu, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Tried to scam

Went there today to see a Jeep. Advertised on Car Guru for one price but when I went there the car was 2 thousand dollars more than advertised. The salesman said that was the discounted price and you had to be military and something else. Never said that on the website. So this was a bait and switch. So when Jack says yes it is yes to scaming you. So new slogan Jack says scam.No other dealer on Car Guru did this to me.

Tried to scam

Went there today to see a Jeep. Advertised on Car Guru for one price but when I went there the car was 2 thousand dollars more than advertised. The salesman said that was the discounted price and you had to be military and something else. Never said that on the website. So this was a bait and switch. So when Jack says yes it is yes to scaming you. So new slogan Jack says scam.No other dealer on Car Guru did this to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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