Jerry's Auto Sales of Lennox

We had a wonderful experience buying at Jerry’s Auto in Lennox. Our salesman Adam V was super knowledgeable about every truck we asked him about and him and the finance team went above and beyond to make our deal on our new truck work! Will definitely go back- thanks Adam and the rest of Jerry’s team!

We worked with Mike R, and his service was absolutely outstanding!! He said he would call us back, and did within minutes, he was accommodating from start to finish! He was great to work with, and would recommend Jerry’s in Lennox SD to anyone! Thank you again!

I will say Ryan S. was great to work with, talk with, and answered all my questions. He made me feel at ease and certainly didn't lay that salesperson pressure on to buy, buy, buy. I would recommend for people to check out Jerry's in Lennox, they are priced to go and are competitive with the large auto businesses. If you choose to finance - Joe C. did a excellent job at explaining how things work, the breakdown on things, etc. He made the paperwork seem effortless. I haven't bought a new/used car since 2012 - if I choose to get another one in the future, Jerry's will be my 1st stop! Check out their website online, it's easy to find your next ride ;-)

I can't say enough how professional Jason is to deal with. This is the second vehicle I sold to him and what I was quoted online is what they honored. Just a great place to deal with. If I was in the market for a used car this would be the Fist Place I would look at.

Worked with Douglas while waiting for car to be repaired and the service I received was great but turn out the car I was looking at had more problems than they thought and instead of selling me a lemon informed that they wouldn't be selling. Which is a customer first attitude that I have seen in a while.

BATE, LIES, AND INCOMPETENCE from sales manager JASON BARR at the Lennox SD location. (LEMON - White 2012 Prius V Five - VIN JTDZN3EU8C3031943). Read on to hear our experience. BATE - We worked with a nice salesman who was lovely. He even sent us nice places to eat in the area since we were from out of town. We drove 5 hours from the twin cities to look at a car that was a great deal for the year and miles. We were assured it was in great condition and that the salesman could not find anything wrong with it. He even sweetly offered a small discount because I am a teacher. I was excited to buy my wife a nice car. LIES - upon arriving, I immediately noticed countless small rust spots along the entire passenger side of the car that did not appear in the photos. Not only on the passenger side, but also on the front, inside the doors etc. The nice salesman was clearly new and incompetent, so went to get his manager Jason Barr. Jason then proceeded to downplay the situation and tell us "all cars in Minnesota are like that" (not true), "clay bar" solution could fix it (temporarily), and that even our car had rust (ours has 200k miles with two dots, not the same). Basically all around sleazy sales tactics. Luckily I have a friend who owns an auto body shop, called him, and he told me to run as far away as I could. The salesman was clearly lying, it was always going to be an issue and would get worse. INCOMPETENCE - After we clearly said, "no", all the pressure and lying stopped and Jason was suddenly very apologetic and kind. We had put $2500 down on our credit card as a down payment to hold it until the weekend when we could drive down. Instead of refunding our money, he instead put an additional $2500 on our credit card! It took half a week to get all our money back while they maxed out our credit card. He clearly wanted to avoid this negative review so he offered us gift cards to a place that was closed and to another that was only good in Sioux Falls. Smooth. LESSON - they might have a car you want to buy. Get it checked out by a mechanic and don't trust ANYTHING they say. Also, they probably found a way to hide all the rust on this car so they can sucker someone else into buying it. I hope you read this post before you do.

I have used Jerry 's since 2004, and highly recommended them, had warranty work and they gave a loaner, and the work was done within 2 days.

It took quite awhile to hear back from them when I requested to see if a vehicle was still available. When I did hear back from them - I sent another email with a question. It took days to respond back.

Our 2013 Dodge Durango was in an accident and we decided to take it to Jerry’s which turned out to be a big mistake. I had the vehicles check engine light checked after the accident and it showed a couple codes having to do with oil sensor, coolant low, and fans not working from the accident. They quoted $8300 worth of damage and it was repairable since it wasn’t the $8400 worth of damage it needed to total it out. That was fine and I told them it needs to have the engine and drive train checked because it did get warm. They charged 79.95 plus 1/2 hour labor twice to plug it into a scanner and just delete the codes and never let me know what was wrong or what they were going to do until they already ordered parts and started working on it. Anyways we pick up the Durango and get almost home since we live about 70 miles away and the check engine light comes on for low antifreeze and the oil control valve stuck in low so it puts the Durango in limp mode. Call Jerry’s back and they say to bring it back but we would have to pay for it or contact our insurance. So we take to another shop to find out that it needs a head gasket from getting hot and probably an oil pump or oil solinode valve which the shop said that it was most likely from the accident and getting hot and would be $3000 to fix. About 600 miles before the accident we had all fluids changed some suspension parts replaced and new tires an alignment done. And now we need new tie rods and a ball joint that were damaged in the accident. So basically Jerry’s fixed the body and kept it under $8400 to get the money because If they would of put the engine and suspend damage on the estimate it would have been totaled out and they wouldn’t of made any money on it. Would not recommend them at all very unprofessional and the body work looks very amature you can see they just filled the dents with bondo and sanded it down can see the sand marks under the paint and the uneven clumps under the paint plus I still have broken plastic behind my bumper and grill. Stay away from them

My tires weather worn, taillight/blinker went out twice, check engine light goes on/ off weekly, yesterday it wouldn’t speed up at the stop light and began to shake, and today sunroof stopped working. All since my purchase in November.