Spitzer Kia Cleveland

I was looking at the new 2022 K5, and was introduced to Stephen Donat, a young man eager to please. We talked about the new 2022 K5 and he answered all my questions. He explained the difference in the standard and the AWD models and the difference in there accessories. We went on a test ride and he explained many of the newer features, Stephen was very knowledgeable of the product and very pleasant to work with, going the extra mile.

Thanks Jay in Service for being honest, to the point, and patient with my warranty issue. Saved me a lot of time today and I will bring my Forte5 back again.

Kia Spitzer on State Rd knows how to take care of their customers. I am in my 3rd Kia. I absolutely love my 15 Optima. Today I went in for my first oil change. Everyone was great. I love seeing Carmella and Aziz in sales has the best customer service. Always makes sure we are happy. Thank you Kia for great service.

Stephen Donat was very helpful with getting us what we wanted and with no pressure and would like to say thank you again for all your help. Patty

Jackie Bernard so easy to work with and really cares. Goes above and beyond. She knows her customers and makes me feel like a million bucks.

Jay Kreighbaum who works in the service department at Spitzer Kia in Cleveland Ohio made my service experience a pleasant and hassle free experience from start to finish. He is a very good representative of Spitzer Kia in Cleveland Ohio.

My salesman, George Woods, was such a pleasure to work with. He was very knowledgeable, calm, genuine, and honest. He worked hard to get me the best deal. The manager, Mel, was also a pleasure to work with. The process of buying or leasing a new car can be very stressful and intimidating. George and the sales team at this dealership made it easy.

Everyone, especially my salesperson Mathew Franckowiak, was extremely courteous and professional. They've even reached out to me after I made the purchase. I am highly impressed!

Did my research and decided on the 2021 KIA Forte LXS based on the high marks it received from multiple reviews. I called 2 different KIA dealerships and chose Spitzer KIA of Cleveland based on their great customer service and competency in knowing their stock. My sales person, Michael Rosado, Was the best! Was informative, kind and made sure I got the car I wanted. I was a little nervous about the ”techy” aspects of the vehicle but Michael walked me thru it all and made himself available for any questions or concerns I had going forward. He made me feel like I was family. I love my new KIA, Its so sporty, GREAT gas mileage and rides like a dream! Thanks Michael/KIA for a painless & FUN car buying experience!

George was phenomenal with helping us get what we wanted and needed in a car, all while staying in our budget. We greatly appreciate the time he took to find the perfect car! 10/10, he deserves a raise! :)