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Heritage Honda of Westminster

(3,302 reviews)
Visit Heritage Honda of Westminster
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (888) 616-4635 (888) 616-4635
Used (888) 540-5828 (888) 540-5828
Service (877) 267-7939 (877) 267-7939

Reviews

(3,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda of Westminster from DealerRater.

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Great service during challenging times!

My experience with Heritage Honda dealership was very pleasant. They took care to make sure that the facility was disinfected, my salesman Doug was honest and accommodating, and the staff worked to get me out on the road with my new car as quickly as they could. Over-all a 5 star shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Vlstolly, thank you for taking the time to leave a review for us at Heritage Honda Westminster. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Westminster!

My entire experience from beginning until end was...

My entire experience from beginning until end was exceptional. David Baca was wonderful and extremely patient. Robert Lee is a perfect gentleman and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

honest business

I had a great experience at heritage Honda. I was nervous given it was my first time financing a car and they made me completely comfortable. They really came off honest and not just trying to make a sale. very patient and got me a good deal. I recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jasmine, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

David was professional, friendly, and honest, which is...

David was professional, friendly, and honest, which is all anybody that’s ever purchased a vehicle wants. I wish more dealership managers and salespeople would understand this. I purchase a vehicle every 2-3 years and this process was absolutely the best I’ve been through in a long time. He gave me firm numbers through email/text that were confirmed by his general manager before I drove out to the dealership which was not that close by. When I got there the dealership was clean, spacious, and stress free. David walked me through the features on my new car and made the normally tedious process enjoyable. Thank you David for making this so easy, I will definitely refer friends to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Billykeyc, we're glad you had such a wonderful experience with us! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

From start to finish was a first class experience!! Mr....

From start to finish was a first class experience!! Mr. Robert Lee is absolutely awesome and such a pleasure to deal with! He and the Heritage staff were so wonderful and made this buying experience top notch! Thank you so much Elijah for your patience and willingness to answer questions and make this an overall smooth transaction. Shout out to Gregg for helping me understand the F & I in “layman’s” terms and for looking out for me. YOU ROCK!! And again, thank you to Mr. Lee!! In today’s current climate of uncertainty there are so many unknowns and sometimes scary variables to consider. You three gentlemen did a fantastic job of guiding, providing, and reassuring. Seriously, I am absolutely over the moon ecstatic with my new vehicle ((It was also so shiny and clean Upon delivery so extra shout out to your cleaning crew!!!)). It is EXACTLY what I wanted and a bit more! I cannot be more pleased!! Thank you thank you THANK YOU!!! 💜💜💜 With thoughts of joyful sunshine and a return to abundant normalcy— Inez

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Inez, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Heritage Honda Westminster

Used Car Purchase

Very understanding and courteous staff. Able to help me find the car I was looking for. Would definitely recommend friends and family to that dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daniel, thank you for your feedback. We're thrilled you found our team courteous and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Heritage Honda of Westminster Review

I have purchased my CRV and Accord, and serviced at Heritage Honda of Westminster since 2007. Their service department is so professional and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lee, we're so glad to receive your positive review! We sincerely thank you for your continued business, and we look forward to seeing you again! Take care!

Heritage Honda service

Great service at the Westminster Maryland dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dolores, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Safe travels!

Service

My car was serviced in a timely fashion and all of the employees were courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deborah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

2019 Ridgeline

Outstanding service and fast! Excellent explanation of work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!