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Heritage Honda of Westminster

(3,302 reviews)
Visit Heritage Honda of Westminster
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (888) 616-4635 (888) 616-4635
Used (888) 540-5828 (888) 540-5828
Service (877) 267-7939 (877) 267-7939

Reviews

(3,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Honda of Westminster from DealerRater.

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Heritage Honda Westminster, MD

We had an awesome experience at Heritage Honda in Westminster, MD. The sale associate Joe Lonczynski was very knowledgeable of the vehicles and didn't pressure us. The dealership was clean and the staff were extremely pleasan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heritage Honda Westminster appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.

Great car shopping experience!

Wendy Herrera made the car shopping experience very enjoyable (even for my tired 3yr old). Tony Grant and everyone was very helpful making sure we were having a great Car shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Margaret! Thank you for stopping by Heritage Honda Westminster. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

excellent dealership

We have a dealership closer to our home but the service and personal attention we get at Heritage Honda is so fantastic we would rather drive the further distance. For our last experience, we purchased a certified used CRV from Wendy Herrara. Wendy was awesome....she was very honest and personable to deal with. If we need further vehicles, we will definitely come back to Heritage Honda in Westminster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! It was our pleasure servicing your Honda and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Honda Westminster would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

No brainer

I bought a certified pre-owned from Honda a few weeks back. I was very pleased with the attention from all of the people I dealt with at Honda, especially Wendy the sales associate. This is the third car I have purchased from this dealership and it has been a nice experience in a normally stressful situation. No stress, no anxiety...just come in buy and leave without feeling you've just been worked over by professionals. Thank you Wendy for making this experience just as easy as I was hoping it would be :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Dan! Heritage Honda Westminster would like to personally thank you for taking the time to write this extremely positive review. It has been our pleasure helping you throughout the years. We encourage you to ?Like? us on Facebook so you may catch our in-store specials that at fit any future needs. Thank you Dan, and be sure to visit us soon!

Great Service!

The service at Heritage Honda of Westminster was great. I appreciated the help of Mike Meckley, Service Advisor, who helped me completely understand the service being done on my vehicle, as well us upcoming recommended service so that I could prepare. Everyone was friendly and the waiting area was clean and comfortable. The service was done quickly, and I appreciated the personal service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Nancy for taking the time to review us! Heritage Honda Westminster strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company?s success. Thank you again for the wonderful feedback Nancy.

Excellent Serevice

Service advisor Mike Meckley was very friendly and got me in and out in less than an hour as promised. He fully went over everything that I needed to know about my vehicle and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good Morning William Butler! Thank you for your kind comments. It was our pleasure servicing your vehicle. We welcome you back for any future service/ purchase needs. Thank you again - Heritage Honda Westminster

My years at Heritage

I truly love this place. I have come here for many years and have worked with many different people, all who really care about their customers. I really hope they keep doing what they are doing for years to come. My most recent visit, I worked with Mike Meckley. He is a true professional who takes care of his clients. if anyone is looking for a new place to take their Honda, take it to Heritage in Westminster. For me it is worth the 40 minute drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Charles Ramser for taking the time to review us! Heritage Honda Westminster strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company?s success. Thank you again for the wonderful feedback Charles and we hope to see you soon.

2017 Honda Accord Touring

GREAT BUYING EXPERIENCE! Enjoyed the whole process from start to finish. Heritage worked with me to get to the point in which I was happy in both leaving with a new car and what I had in mind for finances

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Mike Peters! Thank you for stopping by Heritage Honda Westminster. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Always excellent service

Mike Meckley was very courteous and professional. I was informed, in advanced, what needed to be done and what the cost would be. The service was very prompt which is important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the positive feedback Stephanie Arnold! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ?Like? us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Honda Westminster would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

Kathy Walther

Got an oil change and wanted to thank Mike Meckley for his great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greetings Kathy Walther! Thank you for stopping by Heritage Honda Westminster. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!