Reviews
Write a reviewBest dealership
Drove past 4 Audi dealerships to get here and the decision was worth it. Great experience, warm welcoming feeling the minute you arrive not the typical “dealership” drama you get. Walked in for a Q5 left purchasing an SQ5 from Lauren and Jim and can’t ask for better treatment, went above and beyond to make my budget happen. Great work Lauren and Jim, thank you again you guys have a customer for life!
Best dealership
Drove past 4 Audi dealerships to get here and the decision was worth it. Great experience, warm welcoming feeling the minute you arrive not the typical “dealership” drama you get. Walked in for a Q5 left purchasing an SQ5 from Lauren and Jim and can’t ask for better treatment, went above and beyond to make my budget happen. Great work Lauren and Jim, thank you again you guys have a customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great People Great Service
Just overall excellent experience the general managers a really nice guy down there and help me out greatly
Great People Great Service
Just overall excellent experience the general managers a really nice guy down there and help me out greatly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Great customer service. This is the 3rd Audi I have purchased from this dealership. Our sales rep, Bonnie, was attentive, found what we were looking for and had it available for pickup in 3 days.
Great customer service
Great customer service. This is the 3rd Audi I have purchased from this dealership. Our sales rep, Bonnie, was attentive, found what we were looking for and had it available for pickup in 3 days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Audi Mendham Team
Open and fair buying experience
Easy and fair buying process. Jim Foster was the Sales Representative . This is the fourth Audi I have bought from him. I have always felt that I was being treated fairly and honestly. The deal was transparent from the beginning. He's my man!
Open and fair buying experience
Easy and fair buying process. Jim Foster was the Sales Representative . This is the fourth Audi I have bought from him. I have always felt that I was being treated fairly and honestly. The deal was transparent from the beginning. He's my man!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thank you so much for taking the time to leave this wonderful review. We are so very pleased that Jim could make your visit easy and fair, and we believe that's how every car buying experience should be. If there is anything automotive-related we can assist you with in the future, please let us know. Best regards, Audi Mendham Team
Great Service!
Everyone at Audi Bridgewater was wonderful to work with! They were patient and I never felt rushed. Our sales representative John van Ness treated us like family! The tech specialist Farid was amazing! I would recommend Audi of Bridgewater to everyone and look forward to servicing my car there for years to come!
Great Service!
Everyone at Audi Bridgewater was wonderful to work with! They were patient and I never felt rushed. Our sales representative John van Ness treated us like family! The tech specialist Farid was amazing! I would recommend Audi of Bridgewater to everyone and look forward to servicing my car there for years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this excellent review, Stacey. We are so happy to hear that John and the team could make you feel like a part of the Audi Bridgewater family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Thank You, Audi Bridgewater/Audi Mendham Management Team
Bridgewater Audi
The service department personnel are excellent and very accommodating. They make it a very personal experience and are great at what they do.
Bridgewater Audi
The service department personnel are excellent and very accommodating. They make it a very personal experience and are great at what they do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for sharing this great feedback with us. We feel our service department is what makes Audi Bridgewater special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Thank You, Audi Bridgewater/Audi Mendham Management Team
Great Service
My experience with John at Bridgewater Audi was great!! They treated us very nicely and did a great selling us the car.
Great Service
My experience with John at Bridgewater Audi was great!! They treated us very nicely and did a great selling us the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chiman, thank you very much for taking your time to leave us a remarkable review! We are pleased to hear about your great experience with John and the rest of the team! If there is anything else we can do for you, just give us a call! Thank You, Audi Bridgewater/Audi Mendham Management Team
Great service every time
Everyone is always extremely friendly and takes care of all my Audi needs! Thank you Eric and team! I will be back next time for sure.
Great service every time
Everyone is always extremely friendly and takes care of all my Audi needs! Thank you Eric and team! I will be back next time for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tristen, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. We'll pass the kind words along to Eric and the team. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Thank You, Audi Bridgewater/Audi Mendham Management Team
Maintenance Review
Very prompt and courteous. The Service Representative was efficient and very clear in her explanation of the work to be done.
Maintenance Review
Very prompt and courteous. The Service Representative was efficient and very clear in her explanation of the work to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Richard. Our team takes pride in their customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank You, Audi Bridgewater/Audi Mendham Management Team
Great facility
Good people straight forward. Vehicle was returned clean and radio wasn't changed. The recall was completed and oil change accomplished. Received a discount I didn't know was available.
Great facility
Good people straight forward. Vehicle was returned clean and radio wasn't changed. The recall was completed and oil change accomplished. Received a discount I didn't know was available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Michael. Glad to hear that you are impressed with the service we offer here at Audi Bridgewater. If there is anything more we can do for you please come back and see us any time! Take care! Thank You, Audi Bridgewater/Audi Mendham Management Team