Reviews
Chet was great and intervened when we some issues with
Chet was great and intervened when we some issues with the car. We had some issues with the service department but it was straightened out. Overall we were very satisfied.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
At Quebedeaux Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided an overall pleasant visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Quebedeaux Buick GMC Team.
My only complaint is that it has been 31 days since I
My only complaint is that it has been 31 days since I took delivery of this truck and I still do not have license plates!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We acknowledge your review and are currently looking into the events you’ve detailed.
There wasn’t any pressure, he was down to earth and
There wasn’t any pressure, he was down to earth and extremely nice , you should be proud of your employee 100% quality
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience, Billy! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.
Good dealership to work with.
Good dealership to work with. Not too much pressure. Got my forever truck. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Quebedeaux Buick GMC Team.
I had an appointment on September 7 at 9 am for an oil
I had an appointment on September 7 at 9 am for an oil change and tire rotation. I arrived at 8:45, waited in my car for a service advisor to come out. After 5 minutes, I went into the service department. I asked how long it would take and was told 1 hour 30 minutes. They finally took my car at 11:00. I drove my car out at 12:25 pm, which was over 3 hours. Also, I had GM reward points that I wanted to use, however I couldn’t get my Buick app to open up at the dealership. Once I left the dealership the app opened up. Overall, I was very disappointed with the customer service. What is the point of having appointment?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kathleen, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Best, The Quebedeaux Buick GMC Team.
Chet listened to everything that we said and wanted and
Chet listened to everything that we said and wanted and us got is exactly that and a great trade in value for our vehicle. 🙂
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this review. We are very happy to hear that Chet and our team could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, The Quebedeaux Buick GMC Team.
They didn't really want to negotiate a deal.
They didn't really want to negotiate a deal. Offered me the least amount they could for my trade in, would not work with me at all. It was a take it or leave it deal on a vehicle that was dinged and dented. I would have done them a favor by buying that truck.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Best, The Quebedeaux Buick GMC Team.
They were very helpful with the whole car buying process
They were very helpful with the whole car buying process and very outgoing and friendly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was so helpful during your visit. Take care! Best, The Quebedeaux Buick GMC Team.
Marco was very helpful and patient with us where we were
Marco was very helpful and patient with us where we were able to find a car that we like and with the payments that we wanted.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that Marco could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.
Had me in and out quickly and answered any questions I
Had me in and out quickly and answered any questions I had. Always very friendly. Even staff that wasn’t personally helping me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.