Volvo Cars Hudson Valley

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 16, 2020

    Volvo Cars HV in Wappingers Falls, NY provided an excellent car buying experience. Appreciated the responsiveness and attention to detail in dealing with... sales representative. Thank you !!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi JD! Thank you for leaving us a five star review! Especially during these difficult times, it's imperative that we remain responsive and communicat...ive with our customers and we're glad that our staff are doing just that! Please let us know if there is anything else that we can help you with! Congratulations once again on your new vehicle! Stay safe and see you next time!

  • 5.0 out of 5
    February 5, 2020

    I had an outstanding XC40 purchasing experience with Hudson Valley Volvo. They have tremendous respect for the client, listen well, don't pressure you... and help you make the right decision to meet your needs. A very professional organization.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your Volvo XC40, Jim! We are delighted to hear that our team could help you find the best vehicle for you. Thank you for your busin...ess and kind feedback.

  • 5.0 out of 5
    January 12, 2020

    I was an out of state buyer and purchased a 2016 Mitsubishi Outlander from Hudson Valley Volvo. If you haven't bought out of state before let me tell... you its a pain in the xxx but when I shop I look for the best deal in the country not just my home state of California (L.A. Dealerships are overpriced!). I worked with Tom and Mindy and they did a great job handling everything which is a lot of phone calls, fedex and throw in a notary since I wouldn't be there in person. Getting a vehicle shipped is also a pain in the xxx and the pickup date changed very last minute. Tom was willing to meet the shipper on Sunday at the dealership even though they were closed for the day. I got a great deal and am very happy with the purchase. Thanks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ben - We love that you got the best deal around with us at Volvo Cars Hudson Valley, along with great service too! It's wonderful to hear that Tom and... Mindy guided you through the car-buying process and made it go smoothly, even from a distance. We're so glad that you're a happy customer. Thank you for your business!

  • 5.0 out of 5
    November 28, 2019

    Stephen is a knowledgeable, helpful and friendly salesman. He spent time directing us to the appropriate car for us. I would definitely consider purchasing... another vehicle from this dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Terry, Thank you very much for taking the time to leave your feedback and kind words. It's great to hear that Stephen was so friendly and help...ful throughout the process. We're thrilled to hear that you left with the vehicle you wanted. Safe travels and we look forward to seeing you again in the future!

  • 5.0 out of 5
    November 19, 2019

    Stefan made leasing our new XC90 very easy. He took a lot of time to explain how things worked, and the whole transaction went very smoothly. Mindy made... the closing extremely easy. All in all, a first- rate experience. Thank you, everyone! I love our new Volvo!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Barbara, Thank you so much for your kind words and feedback! We're very happy to hear that Stefan and Mindy made the process so stress-free and e...asy. It's great to hear that our team took the time to make sure that you left in the Volvo that was best for you. Safe travels in the XC90!

  • 1.0 out of 5
    November 5, 2019

    Sales person didn’t know the product Couldn’t answer basic questions and didn’t explain how the systems in my new car worked Made promises and failed... to deliver on them Clearly did not care about helping me If I hadn’t really wanted the Volvo which is a great car I would have gone else where There has to be a better place to buy a Volvo

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Thank you for bringing this to our attention. As you are aware, we have reached out to you and will be seeing you tomorrow in reference to th...is visit in order to re-deliver the vehicle to you. I would like to apologize on behalf of our dealership and I look forward to making this situation right tomorrow. Thank you for your honest feedback. Sincerely, Chris Gavin General Manager chrisgavin@thepremiercollection.com

  • 5.0 out of 5
    December 28, 2018

    My salesperson was very professional, knowledgeable about my car and it’s features, as well as patient. He suggested a larger model to the car I was originally... interested in and that recommendation actually suited my needs better and came with a better deal. Very satisfied.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hello, We are glad that the team member you interacted with was so great! We always want our customers to feel comfortable, respected, and informed. ...Our salesmen are always looking for ways to personalize the experience too - which you mentioned! Everyone has different tastes and needs. We are glad yours were met and you left very satisfied. Safe travels!

  • 5.0 out of 5
    September 8, 2018

    They were able to accommodate me for a repair on the same day. It was taken care of promptly and properly. They even called the next day to ensure that... the problem was resolved.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, Thank you for stopping by Volvo Cars Hudson Valley! We always try to accommodate people who come in for repairs as we know how we would like t...o be treated if in your shoes. Glad everything ended up working well and that you got a follow up call. Nobody likes coming in for repairs so it is great to see you enjoyed a positive experience here! We hope to see you at our dealership again in the future, safe travels.

  • 5.0 out of 5
    July 27, 2018

    Dan DeCicco, Patrick and the Service Team are always very helpful, friendly, professional and through. I appreciate that they value my time and make visiting... with them quite E-Z. The Service Department is the deciding factor for my family buying another Volvo next time we need a vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Frank, We always value our customer's time - it is the single most important aspect to respect in business. It makes me smile to read that Dan,... Patrick, and other members of our staff helped to make your time here memorable. We will be more than happy to help you out with future Volvo vehicles when you need them - you can count on us!

  • 5.0 out of 5
    July 24, 2018

    Stefan was one of the most positive, professional and polite sales person I have ever worked with...he also knew cars inside and out and especially the... entire Volvo line. Really wanted to exceed your needs and make sure you understood the car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tim, Thank you for leaving us a review! We are glad you were so impressed with Stefan while at our dealership. We like to make sure our customers ...receive top-notch information and service. Please don't hesitate to ask if you need anything else - take care!

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