Volvo Cars Hudson Valley

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 28, 2018

    My salesperson was very professional, knowledgeable about my car and it’s features, as well as patient. He suggested a larger model to the car I was originally... interested in and that recommendation actually suited my needs better and came with a better deal. Very satisfied.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, We are glad that the team member you interacted with was so great! We always want our customers to feel comfortable, respected, and informed. ...Our salesmen are always looking for ways to personalize the experience too - which you mentioned! Everyone has different tastes and needs. We are glad yours were met and you left very satisfied. Safe travels!

  • 5.0 out of 5
    September 8, 2018

    They were able to accommodate me for a repair on the same day. It was taken care of promptly and properly. They even called the next day to ensure that... the problem was resolved.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, Thank you for stopping by Volvo Cars Hudson Valley! We always try to accommodate people who come in for repairs as we know how we would like t...o be treated if in your shoes. Glad everything ended up working well and that you got a follow up call. Nobody likes coming in for repairs so it is great to see you enjoyed a positive experience here! We hope to see you at our dealership again in the future, safe travels.

  • 5.0 out of 5
    July 27, 2018

    Dan DeCicco, Patrick and the Service Team are always very helpful, friendly, professional and through. I appreciate that they value my time and make visiting... with them quite E-Z. The Service Department is the deciding factor for my family buying another Volvo next time we need a vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Frank, We always value our customer's time - it is the single most important aspect to respect in business. It makes me smile to read that Dan,... Patrick, and other members of our staff helped to make your time here memorable. We will be more than happy to help you out with future Volvo vehicles when you need them - you can count on us!

  • 5.0 out of 5
    July 24, 2018

    Stefan was one of the most positive, professional and polite sales person I have ever worked with...he also knew cars inside and out and especially the... entire Volvo line. Really wanted to exceed your needs and make sure you understood the car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Tim, Thank you for leaving us a review! We are glad you were so impressed with Stefan while at our dealership. We like to make sure our customers ...receive top-notch information and service. Please don't hesitate to ask if you need anything else - take care!

  • 4.0 out of 5
    June 30, 2018

    Unfortunately the car I was interested in was already sold. But the sales person took all of my information and requests and offered to ‘be on the lookout”.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are sorry that the vehicle you were interested was sold. We are glad our staff was able to assist you in the end though. If we can help you any fur...ther please let us know - safe travels!

  • 5.0 out of 5
    April 20, 2018

    Excellent service. Stefan and Mike went above and beyond to make the whole buying process a pleasure. I highly recommend this dealership. I will Delfino... go back again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Annette - Thank you for taking the time to review our dealership! We are glad it was a nice experience and are looking forward to seeing you when you ...come in again.

  • 5.0 out of 5
    April 16, 2018

    Just leased my 6th car from them. Always a pleasure dealing with Hudson Valley Volvo. Love the fact that they call a few days after pick-up to make sure... I know how operate everything and offered to come back if I needed a tutorial on any of the new options.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2018

    I love going to Volvo HV for service. Not that I love getting work done on my Volvo with over 200k miles but I trust I am getting a fair price and work... that is exceptional. I have been going to them for years and I would highly recommend them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2018

    I was trated with respect. The price we agreed was fair to both of us and there was n o presure to up buy or any games I have experienced in other dealers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2.0 out of 5
    January 26, 2018

    I was interested in buying a used car. There was 1 picture and for some reason, they wanted me to contact them......in order to "guess" the price. Why... not advertise the price of the car like everyone else? Tell the general public the price, the details on the car and include some pictures? Had they done this, I would not be writing this and telling others what a giant time waster they were to me in my car buying experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
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