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AutoNation Chevrolet Arrowhead

(1,826 reviews)
Visit AutoNation Chevrolet Arrowhead
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 257-1773 (888) 257-1773
Used (888) 257-0250 (888) 257-0250
Service (888) 379-2108 (888) 379-2108

Reviews

(1,826 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Arrowhead from DealerRater.

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knowledgeable

Mr Michael DiBenedetto is an amazing, helpful, resourceful, kind man who did an amazing job getting my family in the right vehicle. Best thing we could of done was choosing him as our sales agent.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent staff, very flexible, friendly!

The staff were awesome! We happily drive two hours to buy from auto nation and they are so prompt we were home for dinner, so kind it was like no burden at all to have baby in tow! This is the second time we purchased from you and honestly we are only interested in your dealership we wouldn't go anywhere else again and settle to be treated any other way than how you've treated us. We had our first buying experience with you in 2013 and our second last month. We recommend you and speak huge commendations whenever someone mentions our car is nice. It's great to know that the man who sold our last car to us, bobby. Isn't the only person there who can help! But we certainly trust and enjoy bobby which is funny because we had the preconception before buying a car that it's a stifling, unhappy, unenjoyable experience. Bobby made it easy, comfortable, fun and all over a great experience! He drove two hours from the dealership to my office a day after we bought the car to clean assfault off of the driver door. People should all do that for each other! What a shining example of not only human kindness but a dealership that really cares.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

It was great, facilities are always clean and neat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service for 2015 Silverado

Service was great. I was in and out in ;ess time tan expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, but expensive

The service rep was very courteous. The vehicle took two trips to perform the diagnostics and fix. That seemed reasonable to me considering the ultimate issue. As a tech type person prior to retirement, I can appreciate the difficulty in diagnosing intermittent failures. While the quality of service was good,I was concerned with the competitiveness of the repair costs. It cost 700.00 dollars to replace two battery cables. As a former "shade tree mechanic", I considered that high. On the other hand, I worked on simpler vehicles. Any case, the quality of service was good, but I am still unsure of the cost competitiveness. Written by Cecil Dressler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Knowledgeable service writer

Service writer was knowledgeable as to what my car needed. He also advised me what needs to be done at next service visit. Was very happy with shuttle service only waited a few minutes to get my ride. Driver was very nice and took me all the way home. I love this service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.

Great car buying experience

Great car buying experience! Everyone was very friendly and helpful, from the salesman to the finance department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!

Great services

We received a great customer service, we are so satisfied with our new suv!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.

Above and Beyond

My car was fixed in a very short time span. I was provided a loaner car to use while mine was being repaired. I feel like the service went above and beyond what was expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!

Great Friendly Service

Great service, friendly, definitely not pushy! Had a great buying experience! I have bought cars in the past from other dealerships and I have to say Autonation Chevrolet was the best experience I have had. I would definitely go back for my next new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!