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AutoNation Chevrolet Arrowhead

(1,853 reviews)
Visit AutoNation Chevrolet Arrowhead
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
New (888) 257-1773 (888) 257-1773
Used (888) 257-0250 (888) 257-0250
Service (888) 379-2108 (888) 379-2108

Reviews

(1,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Arrowhead from DealerRater.

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Cherish Middaugh provided excellent customer service.

Cherish Middaugh provided excellent customer service. We will continue to bring my vehicle to your location for my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Cherish here at Autonation Chevrolet Arrowhead! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Excellent Service.

Excellent Service. Sales person went thru the entire process. The finance was easy. We are very happy with our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Help When I was in Need

Kay was great. Offer was fair and helped me in these hard times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Philip! Don't hesitate to call us if you ever need anything. Be safe on the road!

I knew how much I was willing to spend on my new

I knew how much I was willing to spend on my new Colorado. They met that figure without my saying anything. Finance was great. I realize their job but we’re not pushy at all. On delivery Saul did a great job in explaining what one can in a short time. The informant system is a week course in itself. So I appreciate how I was treated. With kindness and respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

On time appointment.

On time appointment. Friendly service. Clean facility. My Rep, Steven Rice was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

This dealership has given me the worst experience ever.

This dealership has given me the worst experience ever. Employees apparently sell so much that they don’t care if they seek another car. I had to be calling them over a week to get my sale going. Even after calling the general manager which also ignored me as well. Will never be doing business with this dealer ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Michael was great!

Michael was great!! Great example of customer service in the live. Michael answered all my questions and was beyond helpful. Michael stands for the Chevrolet brand that earns my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Happy Customer

I got the chevy trax a couple weeks ago and have a great experience with the whole Chevrolet team. they were extremely communicative and answers all my questions. as a first time buyer this made me think differently about dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Luis, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

AutoNation Chevrolet Arrowhead

Had my first oil change on my new TrailBlazer. Steven Rice was my service agent and he was amazing. Explained everything in detail. Provided me with a maintenance schedule and pricing so I can prepare for future needs. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jill, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Automation Chevy Peoria Az

Overall experience was smooth. The sales rep Thomas Lopez made sure I got what I wanted. The finance team also were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chinedu, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!