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Koons Ford of Annapolis

(1,894 reviews)
Visit Koons Ford of Annapolis
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30pm–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (410) 946-1603 (410) 946-1603
Used (410) 881-0460 (410) 881-0460
Service (410) 431-0320 (410) 431-0320

Inventory

See all 284 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work to purchasing a vehicle that is a part of your life and an expression of your self.

The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition variety technology and economics have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy!
Stop in and see the All Newly Redesigned and Constructed Koons Ford Lincoln of Annapolis

Service center

Phone number (410) 431-0320

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30pm–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Ford of Annapolis from DealerRater.

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The service department is great and I have been happy

The service department is great and I have been happy enough with them to keep returning for the past 6 years !

The service department is great and I have been happy

The service department is great and I have been happy enough with them to keep returning for the past 6 years !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Koons provided great service and resolved my issues in a

Koons provided great service and resolved my issues in a timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas

Koons provided great service and resolved my issues in a

Koons provided great service and resolved my issues in a timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Our dealer Nathan Gray was courteous pleasant informative

Our dealer Nathan Gray was courteous pleasant informative and very business like. We love the whole experience.

Our dealer Nathan Gray was courteous pleasant informative

Our dealer Nathan Gray was courteous pleasant informative and very business like. We love the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS.

I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS. HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER'

I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS.

I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS. HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER'

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Courtesy, reliable, knowledgeable.

Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle.

Courtesy, reliable, knowledgeable.

Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mike and his team identified a potential problem with the

Mike and his team identified a potential problem with the rear brakes' wear and fixed it.

Mike and his team identified a potential problem with the

Mike and his team identified a potential problem with the rear brakes' wear and fixed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jun 29, 2025: My experience with Koons Ford has always

Jun 29, 2025: My experience with Koons Ford has always been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working condition. Mike has assigned technicians which has completed quality service. Paula (Koons service scheduler) for vehicle maintenance / repairs has a good personality and works with me to acquire a date for my vehicle service. Thanks, Mike & Pauls! Chester

Jun 29, 2025: My experience with Koons Ford has always

Jun 29, 2025: My experience with Koons Ford has always been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working condition. Mike has assigned technicians which has completed quality service. Paula (Koons service scheduler) for vehicle maintenance / repairs has a good personality and works with me to acquire a date for my vehicle service. Thanks, Mike & Pauls! Chester

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Really good experience with the exception of having to

Really good experience with the exception of having to use the dealership next door because theirs was out of order

Really good experience with the exception of having to

Really good experience with the exception of having to use the dealership next door because theirs was out of order

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Brandon was great.

Brandon was great. Very helpful and answered all our questions in a knowledged and respectful manner.

Brandon was great.

Brandon was great. Very helpful and answered all our questions in a knowledged and respectful manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Had to have a transmission replaced in a company vehicle.

Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule.

Had to have a transmission replaced in a company vehicle.

Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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