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My service advisor made sure the work was done and ready to go in advance of my deadline. The truck was also washed. Nice! We also bought two F-150 tr...ucks from Koons Ford and have always been happy with the experience.
George, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do ...for you! Safe travels!
A very good automobile buying experience. A few features of the car could be improved.
Brian, it sounds like you had an overall pleasant experience with us! Your low star-rating has us concerned that there was something more we could hav...e done to make your experience better. If this was the case, please reach out to us at (410) 224-2100 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an app...ointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.
Reviews like yours provide encouraging feedback. Thank you again for choosing Koons Ford Of Annapolis Inc., and we hope to see you again soon!
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