Koons Ford Lincoln of Annapolis

4.7 out of 5 (4.7) 296 reviews

Currently in stock!

Call This Dealer

Reviews

4.7 out of 5 4.7
296 lifetime reviews.
  • Service at Koons of Annapolis
    May 5, 2017

    My service advisor made sure the work was done and ready to go in advance of my deadline. The truck was also washed. Nice! We also bought two F-150 tr...ucks from Koons Ford and have always been happy with the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do ...for you! Safe travels!


  • 1.0 out of 5
    Ford Fusion
    December 22, 2017

    A very good automobile buying experience. A few features of the car could be improved.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, it sounds like you had an overall pleasant experience with us! Your low star-rating has us concerned that there was something more we could hav...e done to make your experience better. If this was the case, please reach out to us at (410) 224-2100 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!


  • 4.0 out of 5
    Good Customer Service
    November 7, 2017

    Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an app...ointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reviews like yours provide encouraging feedback. Thank you again for choosing Koons Ford Of Annapolis Inc., and we hope to see you again soon!


Read all reviews

See All In-Stock Inventory


Koons Ford Lincoln of Annapolis
2540 Riva Rd Annapolis, MD 21401
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.