Reviews
The service department is great and I have been happy
The service department is great and I have been happy enough with them to keep returning for the past 6 years !
The service department is great and I have been happy
The service department is great and I have been happy enough with them to keep returning for the past 6 years !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Koons provided great service and resolved my issues in a
Koons provided great service and resolved my issues in a timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas
Koons provided great service and resolved my issues in a
Koons provided great service and resolved my issues in a timely way to put me back in the road safely. They provided recommendations and options that worked for my budget. Thank you Mike Treas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our dealer Nathan Gray was courteous pleasant informative
Our dealer Nathan Gray was courteous pleasant informative and very business like. We love the whole experience.
Our dealer Nathan Gray was courteous pleasant informative
Our dealer Nathan Gray was courteous pleasant informative and very business like. We love the whole experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS.
I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS. HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER'
I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS.
I HAVE BEEN DEALING WITH MIKE TREAS FOR MANY YEARS. HE ALL WAY FIXES MY PROBEM IN A TIMELY MANNER'
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courtesy, reliable, knowledgeable.
Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle.
Courtesy, reliable, knowledgeable.
Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike and his team identified a potential problem with the
Mike and his team identified a potential problem with the rear brakes' wear and fixed it.
Mike and his team identified a potential problem with the
Mike and his team identified a potential problem with the rear brakes' wear and fixed it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jun 29, 2025: My experience with Koons Ford has always
Jun 29, 2025: My experience with Koons Ford has always been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working condition. Mike has assigned technicians which has completed quality service. Paula (Koons service scheduler) for vehicle maintenance / repairs has a good personality and works with me to acquire a date for my vehicle service. Thanks, Mike & Pauls! Chester
Jun 29, 2025: My experience with Koons Ford has always
Jun 29, 2025: My experience with Koons Ford has always been great. Mike Treas (senior Service Manager) listens to my concern and recommends appropriate service to maintain my vehicle in excellent working condition. Mike has assigned technicians which has completed quality service. Paula (Koons service scheduler) for vehicle maintenance / repairs has a good personality and works with me to acquire a date for my vehicle service. Thanks, Mike & Pauls! Chester
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Really good experience with the exception of having to
Really good experience with the exception of having to use the dealership next door because theirs was out of order
Really good experience with the exception of having to
Really good experience with the exception of having to use the dealership next door because theirs was out of order
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Brandon was great.
Brandon was great. Very helpful and answered all our questions in a knowledged and respectful manner.
Brandon was great.
Brandon was great. Very helpful and answered all our questions in a knowledged and respectful manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had to have a transmission replaced in a company vehicle.
Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule.
Had to have a transmission replaced in a company vehicle.
Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair