Reviews
Write a reviewJane got the work finished within my time restraint.
Jane got the work finished within my time restraint. She explained what was needed next. Thank you, Jane
Thank you for your kind review of Jane, we appreciate your business!
Thank You for your professionalism and excellent service.
Thank You for your professionalism and excellent service. I am looking forward to purchasing my next BMW vehicle in the near future.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Amazing customer service.
Amazing customer service. Justin really took care of me and communicated well. Very pleased with the service
Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Service was good
I was able to drop off in the evening with no problem. They kept me updated about my vehicle. Repair service was good. My car runs like a dream and it was cleaned upon pickup. Would recommend.
Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
The service department went above and beyond other
The service department went above and beyond other dealers to fix an issue that has been bothering me for over a year. Other dealership simply stated they could not duplicate the problem. BMW of Annapolis took the time to figure out and fix the issue. Special thanks to the excellent service advisor and the manager of the service department.
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent service and very knowledgeable and professional
Excellent service and very knowledgeable and professional service technicians. I would recommend this dealership to all my friends that have BMW’s
Thank you, Joe. We're glad that you had an excellent experience with your recent service visit.
5 out of 5 very good customer service as always .
5 out of 5 very good customer service as always . Nick stayed on top of things and finished the vehicle in one day. Thx
Thank you for your kind words for Nick! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Very nice area for customers to wait. My service
Great customer service. Friendly and informative. Every question that I had I Recieved an answer that was clear and concise. I Recieved a car wash as well.
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
BMW of Annapolis is always professional from the time you
BMW of Annapolis is always professional from the time you check in until you pick up your washed car. My car was serviced is less time than quoted. While I was waiting I received a video via text as to to status of my car & what needed to be done. No surprises. Great service in a clean & professional environment.
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
Thorough!!
Thorough!! This was my second time at this location and each time l had a pleasant experience. I highly recommend servicing your vehicle at this location.
Thank you for taking the time to leave us a review! We look forward to your business with us again!