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BMW MINI of Annapolis

(1,480 reviews)
Visit BMW MINI of Annapolis
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 889-6164 (888) 889-6164
Used (888) 845-1807 (888) 845-1807
Service (877) 845-2576 (877) 845-2576

Inventory

See all 300 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2003.
At BMW of Annapolis we enjoy the challenge of meeting and exceeding your highest expectations every time. We are conveniently located at 25 Old Mill Bottom Road an easy drive from Silver Spring Baltimore Towson or anywhere else in the Annapolis area. We have a large selection of new BMW models as well as quality used cars trucks and SUVs. Visit or contact our Annapolis area auto dealership today and allow us to demonstrate our commitment to excellence! Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
We will BUY or TRADE your vehicle - its easy and online with Acceleride!

Service center

Phone number (877) 845-2576

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW MINI of Annapolis from DealerRater.

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Prompt, personable, professional.

Prompt, personable, professional. Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes!

Prompt, personable, professional.

Prompt, personable, professional. Sean understood the urgency and allowed me to come to the service department without an appointment. I had a tire issue. In and out within 90 minutes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience!

Great experience! Well informed and everything was taken care of as promised Jeremy and Chad are too notch

Great experience!

Great experience! Well informed and everything was taken care of as promised Jeremy and Chad are too notch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Came to pick my car up only to find requested service had

Came to pick my car up only to find requested service had not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars.

Came to pick my car up only to find requested service had

Came to pick my car up only to find requested service had not been completed. I had the service completed elsewhere for less than half of BMW Annapolis’ estate. They almost never have loaner cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Purchased a 2022 CPO BMW X5 for $50k.

Purchased a 2022 CPO BMW X5 for $50k. Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part of the CPO and getting car ready for resale the dealer would have at least done oil change among other services. But apparently not. So, had to get car serviced for oil change, wait for 3 hours, and pay out of pocket. Less than ideal for a newly purchased car of just 3 weeks!!

Purchased a 2022 CPO BMW X5 for $50k.

Purchased a 2022 CPO BMW X5 for $50k. Drove intermittently for less than 3 weeks before receiving dashboard alerts that engine oil needed to be changed. Was puzzled as I assumed as part of the CPO and getting car ready for resale the dealer would have at least done oil change among other services. But apparently not. So, had to get car serviced for oil change, wait for 3 hours, and pay out of pocket. Less than ideal for a newly purchased car of just 3 weeks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Nicholas was professional and insightful.

Nicholas was professional and insightful. He noticed my car was soon due for maintenance service and we were able to perform that while fixing my intended service.

Nicholas was professional and insightful.

Nicholas was professional and insightful. He noticed my car was soon due for maintenance service and we were able to perform that while fixing my intended service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quickly narrowed in on our required details and showed us

Quickly narrowed in on our required details and showed us the car that met all our needs.

Quickly narrowed in on our required details and showed us

Quickly narrowed in on our required details and showed us the car that met all our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

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The salesman Andy and his manager are really nice and

The salesman Andy and his manager are really nice and professional! One of the best.

The salesman Andy and his manager are really nice and

The salesman Andy and his manager are really nice and professional! One of the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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All went well, as expected.

All went well, as expected. Loaner was ready to go. All associates were pleasant and respectful.

All went well, as expected.

All went well, as expected. Loaner was ready to go. All associates were pleasant and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the positive feedback! We are thrilled to hear that everything went smoothly and that our team provided great service. We appreciate your business and hope to see you again soon!

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Great response by the staff.

Great response by the staff. First time at this location. Will definitely be back. Thanks

Great response by the staff.

Great response by the staff. First time at this location. Will definitely be back. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please don't hesitate to reach out!

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Dealership, inspection or vehicle and drop them off at

Dealership, inspection or vehicle and drop them off at service. You like the videos to show customers issues discovered during inspection was a great idea

Dealership, inspection or vehicle and drop them off at

Dealership, inspection or vehicle and drop them off at service. You like the videos to show customers issues discovered during inspection was a great idea

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jackson, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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