Reviews
I purchased a 2021 Chevy Blazer from this dealer.
I purchased a 2021 Chevy Blazer from this dealer. I contacted them first via email and received a prompt call and thorough video of the car since I lived an hour away. The mileage was incorrectly listed tho, and it was actually 10k less, so then they increased the price of the car… They were not willing to negotiate price on the phone so I drove there. They offered me a ridiculously low price for my trade in. I said no and they eventually paid what I asked for it. Overall the process was smooth and I am happy with my car.
I purchased a 2021 Chevy Blazer from this dealer.
I purchased a 2021 Chevy Blazer from this dealer. I contacted them first via email and received a prompt call and thorough video of the car since I lived an hour away. The mileage was incorrectly listed tho, and it was actually 10k less, so then they increased the price of the car… They were not willing to negotiate price on the phone so I drove there. They offered me a ridiculously low price for my trade in. I said no and they eventually paid what I asked for it. Overall the process was smooth and I am happy with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Look at vehicles online used ones drove about an hour to
Look at vehicles online used ones drove about an hour to get there. One truck they had online was able to test drive interior of it. Look like it wasn’t even detailed yet the second vehicle I couldn’t find the keys for it was unlocked. Look at it. it looked the same way a mess on the inside hasn’t even been detailed Then drive through their lot to look at other vehicles was at a stop sign, and it looked like a lot tech driving a car, cut the corner and started cussing at me about it. I’m not my driving when I was at a stop sign, not ideal situations when you’re looking for a used car Take it for what it
Look at vehicles online used ones drove about an hour to
Look at vehicles online used ones drove about an hour to get there. One truck they had online was able to test drive interior of it. Look like it wasn’t even detailed yet the second vehicle I couldn’t find the keys for it was unlocked. Look at it. it looked the same way a mess on the inside hasn’t even been detailed Then drive through their lot to look at other vehicles was at a stop sign, and it looked like a lot tech driving a car, cut the corner and started cussing at me about it. I’m not my driving when I was at a stop sign, not ideal situations when you’re looking for a used car Take it for what it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear about your recent experience and please reach out to our used car department at 513-752-3447 ext. 30626. We will be more than happy to make your experience better!
The best experience buying a car that I have had in the
The best experience buying a car that I have had in the Cincinnati area in a long time.
The best experience buying a car that I have had in the
The best experience buying a car that I have had in the Cincinnati area in a long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Travis, thank you for taking the time to leave a review for us at Jeff Wyler . We're happy we could meet your expectations!
**Absolutely Disappointed – Poor Service After Just Two
**Absolutely Disappointed – Poor Service After Just Two Weeks of Ownership** I purchased/leased a vehicle from Jeff Wyler Hyundai of Eastgate and within just two weeks—with only about 700 miles on it—I had to bring it back due to a persistent sensor warning that wouldn’t turn off. Prior to bringing it in, I carefully cleaned all the sensors and there was no visible damage whatsoever. When I arrived, I completed a walk-around inspection with the service tech, who also confirmed there was no visible damage at that time. I even wiped off the bumper and sensor area right in front of them to ensure everything was clean. However, after they ran a diagnostic test, I was suddenly told there was "visible damage" to the sensor—damage that wasn't there moments earlier and was not mentioned during the walk-around. Now, they want to charge me over $500 to repair a sensor on a car I’ve had for **less than a month, while I traded in a perfectly functioning 2023 Jeep Wagoneer with just 23,000 miles. This is not how you take care of your customers. It feels like I’m being taken advantage of after committing to a lease. I expected far better service and accountability from a dealership like Jeff Wyler Hyundai of Eastgate. I regret this purchase and would strongly urge others to be cautious when doing business here.
**Absolutely Disappointed – Poor Service After Just Two
**Absolutely Disappointed – Poor Service After Just Two Weeks of Ownership** I purchased/leased a vehicle from Jeff Wyler Hyundai of Eastgate and within just two weeks—with only about 700 miles on it—I had to bring it back due to a persistent sensor warning that wouldn’t turn off. Prior to bringing it in, I carefully cleaned all the sensors and there was no visible damage whatsoever. When I arrived, I completed a walk-around inspection with the service tech, who also confirmed there was no visible damage at that time. I even wiped off the bumper and sensor area right in front of them to ensure everything was clean. However, after they ran a diagnostic test, I was suddenly told there was "visible damage" to the sensor—damage that wasn't there moments earlier and was not mentioned during the walk-around. Now, they want to charge me over $500 to repair a sensor on a car I’ve had for **less than a month, while I traded in a perfectly functioning 2023 Jeep Wagoneer with just 23,000 miles. This is not how you take care of your customers. It feels like I’m being taken advantage of after committing to a lease. I expected far better service and accountability from a dealership like Jeff Wyler Hyundai of Eastgate. I regret this purchase and would strongly urge others to be cautious when doing business here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kerry, Sorry to know you had unpleasant experience ,please reach out to the Service Manager at 513-752-3447 Ext 30336 Regards, Samir Abuyaghi
A totally exceptional experience throughout.
A totally exceptional experience throughout. From sales to paperwork nothing was lacking. Would repeat when next car needed.
A totally exceptional experience throughout.
A totally exceptional experience throughout. From sales to paperwork nothing was lacking. Would repeat when next car needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dick Hess, we are so pleased you enjoyed your visit to Jeff Wyler
We received excellent service at Wyler.
We received excellent service at Wyler. The staff was very knowledgeable and helpful. The negotiating process was fair and equitable. We are very pleased with our purchase.
We received excellent service at Wyler.
We received excellent service at Wyler. The staff was very knowledgeable and helpful. The negotiating process was fair and equitable. We are very pleased with our purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anthony Caruso, thank you for taking the time to leave a review for us at Jeff Wyler Nissan. We're happy we could meet your expectations!
DO NOT TRUST THE FINANCING DEPT!
DO NOT TRUST THE FINANCING DEPT! THEY ADDED WARRANTIES WITHOUT EVEN TELLING ME. I'VE CALLED AND EMAILED WITH NO RESPONSE
DO NOT TRUST THE FINANCING DEPT!
DO NOT TRUST THE FINANCING DEPT! THEY ADDED WARRANTIES WITHOUT EVEN TELLING ME. I'VE CALLED AND EMAILED WITH NO RESPONSE
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I'm a disabled vet and went there to purchase a new car
I'm a disabled vet and went there to purchase a new car with cash. I was lied to twice by the sales manager then he tried to unload a car with more mileage and older than my trade in. They were very disrespectful and discriminated against my wife and I because I wasn't dressed up to there standards. They said something about my cursing and yes as I was leaving I said the same words they already said to me (my dash cam with audio backs me up). I will never buy from this lot or any Jeff Wyler location because if you don't finance your money is no good there. I'm not sure the names of the people I spoke with but the one that lied to us was the sales manager for Chevy there.
I'm a disabled vet and went there to purchase a new car
I'm a disabled vet and went there to purchase a new car with cash. I was lied to twice by the sales manager then he tried to unload a car with more mileage and older than my trade in. They were very disrespectful and discriminated against my wife and I because I wasn't dressed up to there standards. They said something about my cursing and yes as I was leaving I said the same words they already said to me (my dash cam with audio backs me up). I will never buy from this lot or any Jeff Wyler location because if you don't finance your money is no good there. I'm not sure the names of the people I spoke with but the one that lied to us was the sales manager for Chevy there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jeff Wyler went above and beyond to help me purchase my
Jeff Wyler went above and beyond to help me purchase my car, and Dominic the salesman went above and beyond was very personable and helpful. I couldn't have made a better decision for a place to buy a car.
Jeff Wyler went above and beyond to help me purchase my
Jeff Wyler went above and beyond to help me purchase my car, and Dominic the salesman went above and beyond was very personable and helpful. I couldn't have made a better decision for a place to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terry Phelps, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Wyler !
No one better then blake we have been going there for
No one better then blake we have been going there for years and blake has gone Above and beyond to help me and my wife and now my kids will be going there also
No one better then blake we have been going there for
No one better then blake we have been going there for years and blake has gone Above and beyond to help me and my wife and now my kids will be going there also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle Dakin, we're so glad that we were able to go above and beyond your expectations!