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Jeff Wyler Eastgate Auto Mall

(4,305 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Inventory

See all 1601 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2016.
Jeff Wyler Eastgate Auto Mall is your premiere dealer. We sell new cars trucks SUVs and vans and we also sell used cars and used trucks including Certified Preowned vehicles.

Our service department features certified technicians who use modern equipment and diagnostic tools to fix or repair your auto. We use genuine OEM parts and accessories which are also for sale at our onsite store.

In an accident or fender-bender? Our body shop provides free estimates.
Jeff Wyler is one of the highest online rated dealers in Ohio Kentucky Indiana- great deals with first class s

Service center

Phone number (877) 648-4886

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–12:00am
Sunday
Closed

Meet our employees

Ali Atrash headshot
Ali Atrash
Sales Professional
Greg Austin headshot
Greg Austin
Sales Professional
Jeff Baioni headshot
Jeff Baioni
Wyler Way Leadership Director
Joe Baker headshot
Joe Baker
Sales Consultant
Keith Beach headshot
Keith Beach
Sales Professional
Andrew Beckman headshot
Andrew Beckman
Sales Professional
Jon Bowles headshot
Jon Bowles
Sales Professional
Mike Brees headshot
Mike Brees
Sales Manager
Chris Brock headshot
Chris Brock
Sales Professional
Jeremy Broerman headshot
Jeremy Broerman
Sales Professional
Christian Brumett headshot
Christian Brumett
Sales Professional
Tracy Callahan headshot
Tracy Callahan
Sales Professional
Thomas Cannon headshot
Thomas Cannon
Sales and Leasing Consultant
Alan Cole headshot
Alan Cole
Sales Professional
Jason Cook headshot
Jason Cook
Sales Professional
Donnie Covington headshot
Donnie Covington
Sales And Leasing Consultant
Tim Crenshaw headshot
Tim Crenshaw
Sales & Leasing Consultant
Paul Cusick headshot
Paul Cusick
Sales Professional
Anthony Daniels headshot
Anthony Daniels
Sales Professional
Jerrod DeGarmo headshot
Jerrod DeGarmo
Sales Professional
Jason Dodd headshot
Jason Dodd
Sales Consultant
Kevin Donahoe headshot
Kevin Donahoe
Used Car Manager
Brandon Elder headshot
Brandon Elder
Sales Professional
Robbie Ellegood headshot
Robbie Ellegood
Sales Professional
Josh Ellinger headshot
Josh Ellinger
Sales Professional
Sakeenah Englemon headshot
Sakeenah Englemon
Sales Professional
Robert Felts headshot
Robert Felts
Sales Professional
Anthony Fishback headshot
Anthony Fishback
Sales Professional
Randy Flynn headshot
Randy Flynn
Sales Professional
Nick Frederick headshot
Nick Frederick
Sales Professional
Mark French headshot
Mark French
Sales Manager
Charles Glover headshot
Charles Glover
Sales Professional
Austin Guenther headshot
Austin Guenther
Sales Professional
Jeremy Hale headshot
Jeremy Hale
Sales and Leasing Consultant
Lannce Hargrove headshot
Lannce Hargrove
Sales Manager
Zac Hatley headshot
Zac Hatley
Sales Professional
Will Helphenstine headshot
Will Helphenstine
Sales & Leasing Consultant
Austin Hensley headshot
Austin Hensley
Sales Professional
Austin Herd headshot
Austin Herd
Sales Professional
Tracii Hewitt headshot
Tracii Hewitt
Sales Professional
Tim Holbrook headshot
Tim Holbrook
Sales Professional
Eric Hyrne headshot
Eric Hyrne
Sales Manager
Madison Imhoff headshot
Madison Imhoff
Certified Sales Professional
Brian Jacobs headshot
Brian Jacobs
Sales Professional
Jordan James headshot
Jordan James
Sales Professional
Casey Jones headshot
Casey Jones
Sales Professional
Jesse Kaylor headshot
Jesse Kaylor
Sales Professional
Kelly King headshot
Kelly King
Sales Professional
Andrew Kirschman headshot
Andrew Kirschman
Sales and Leasing Consultant
Lloyd Kitts headshot
Lloyd Kitts
Sales Professional
Josh Knapmeyer headshot
Josh Knapmeyer
Sales Professional
Kenton Lang headshot
Kenton Lang
Sales Professional
Brandon Lenhart headshot
Brandon Lenhart
Sales Manager
Chris Lewis headshot
Chris Lewis
Sales Professional
Hayden Logan headshot
Hayden Logan
Sales Professional
Terry Long headshot
Terry Long
Internet Sales Manager
Jayson Lopez headshot
Jayson Lopez
Sales Professional
Seth Maggard headshot
Seth Maggard
Sales Professional
Austin Masters headshot
Austin Masters
Sales & Leasing Consultant
Greg Matanguihan headshot
Greg Matanguihan
Sales Professional
Rob Menchen headshot
Rob Menchen
Sales Consultant
Brent Meyer headshot
Brent Meyer
Sales Professional
Ryan Mitchell headshot
Ryan Mitchell
Sales Professional
Darywood Morris headshot
Darywood Morris
Sales Professional
Solomon Mpalanyi headshot
Solomon Mpalanyi
Sales Professional
Zach Myers headshot
Zach Myers
Sales Professional
Matt Niece headshot
Matt Niece
Sales Professional
Tim Nix headshot
Tim Nix
Sales Professional
Roy Offenberger headshot
Roy Offenberger
Sales Professional
Daniel Palmer headshot
Daniel Palmer
Sales Professional
Cleveland Parker headshot
Cleveland Parker
Sales Professional
Chris Parsley headshot
Chris Parsley
Sales Professional
Steve Pieper headshot
Steve Pieper
Sales Professional
Josh Proffitt headshot
Josh Proffitt
Sales Professional
Dennis Profitt headshot
Dennis Profitt
Sales and Leasing Consultant
Eric Reardon headshot
Eric Reardon
Mazda Sales Manager
Nicholas Reilly headshot
Nicholas Reilly
Sales & Leasing Consultant
Greg Rice headshot
Greg Rice
Sales Professional
Joe Rickey headshot
Joe Rickey
Sales Professional
Cody Roberts headshot
Cody Roberts
Sales Professional
Linda Robertson headshot
Linda Robertson
Sales Professional
Josh Roseberry headshot
Josh Roseberry
Sales Professional
Christopher Saddler headshot
Christopher Saddler
Sales Professional
Matt Schreiner headshot
Matt Schreiner
General Sales Manager
Nathan Sebastian headshot
Nathan Sebastian
Sales Professional
Adam Shaffer headshot
Adam Shaffer
Sales Professional
Chris Shanabrook headshot
Chris Shanabrook
Sales Manager
Zach Shanabrook headshot
Zach Shanabrook
Sales Professional
David Shipman headshot
David Shipman
Sales Manager
Ciara Slater headshot
Ciara Slater
Sales Associate
Bryan Soper headshot
Bryan Soper
Sales & Leasing Consultant
Tim Spradlin headshot
Tim Spradlin
Finance Manager
Tony Steigert headshot
Tony Steigert
Sales Professional
Kevin Swallen headshot
Kevin Swallen
Sales & Leasing Consultant
Steve Swaynie headshot
Steve Swaynie
Internet Sales Manager
Jonathon Taylor headshot
Jonathon Taylor
Sales & Leasing Consultant
Kyle Thielmeyer headshot
Kyle Thielmeyer
Sales Professional
Blake Thompson headshot
Blake Thompson
Sales Professional
Andrew Thornberry headshot
Andrew Thornberry
Sales Professional
Nick Tipton headshot
Nick Tipton
Sales Professional
Brandon Tolliver headshot
Brandon Tolliver
Sales Professional
Marcus Trujillo headshot
Marcus Trujillo
Sales & Leasing Consultant
Faiz Tueimeh headshot
Faiz Tueimeh
Sales Professional
Chuck Vance headshot
Chuck Vance
Sales Professional
Halley Weil headshot
Halley Weil
Sales Professional
Kenny Williams headshot
Kenny Williams
Sales & Leasing Consultants
Melvin Williams headshot
Melvin Williams
Sales and Leasing Consultant
Shenazar Willis headshot
Shenazar Willis
Sales Professional
Tony Willis headshot
Tony Willis
Sales Professional
Keith Wires headshot
Keith Wires
Sales And Leasing Consultant
Dan Woods headshot
Dan Woods
Sales Consultant
Ryan Yeager headshot
Ryan Yeager
Sales Consultant
Doug Young headshot
Doug Young
Sevice Advisor
Robert Young headshot
Robert Young
Service Advisor

Reviews

(4,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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I purchased a 2021 Chevy Blazer from this dealer.

I purchased a 2021 Chevy Blazer from this dealer. I contacted them first via email and received a prompt call and thorough video of the car since I lived an hour away. The mileage was incorrectly listed tho, and it was actually 10k less, so then they increased the price of the car… They were not willing to negotiate price on the phone so I drove there. They offered me a ridiculously low price for my trade in. I said no and they eventually paid what I asked for it. Overall the process was smooth and I am happy with my car.

I purchased a 2021 Chevy Blazer from this dealer.

I purchased a 2021 Chevy Blazer from this dealer. I contacted them first via email and received a prompt call and thorough video of the car since I lived an hour away. The mileage was incorrectly listed tho, and it was actually 10k less, so then they increased the price of the car… They were not willing to negotiate price on the phone so I drove there. They offered me a ridiculously low price for my trade in. I said no and they eventually paid what I asked for it. Overall the process was smooth and I am happy with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Look at vehicles online used ones drove about an hour to

Look at vehicles online used ones drove about an hour to get there. One truck they had online was able to test drive interior of it. Look like it wasn’t even detailed yet the second vehicle I couldn’t find the keys for it was unlocked. Look at it. it looked the same way a mess on the inside hasn’t even been detailed Then drive through their lot to look at other vehicles was at a stop sign, and it looked like a lot tech driving a car, cut the corner and started cussing at me about it. I’m not my driving when I was at a stop sign, not ideal situations when you’re looking for a used car Take it for what it

Look at vehicles online used ones drove about an hour to

Look at vehicles online used ones drove about an hour to get there. One truck they had online was able to test drive interior of it. Look like it wasn’t even detailed yet the second vehicle I couldn’t find the keys for it was unlocked. Look at it. it looked the same way a mess on the inside hasn’t even been detailed Then drive through their lot to look at other vehicles was at a stop sign, and it looked like a lot tech driving a car, cut the corner and started cussing at me about it. I’m not my driving when I was at a stop sign, not ideal situations when you’re looking for a used car Take it for what it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry to hear about your recent experience and please reach out to our used car department at 513-752-3447 ext. 30626. We will be more than happy to make your experience better!

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The best experience buying a car that I have had in the

The best experience buying a car that I have had in the Cincinnati area in a long time.

The best experience buying a car that I have had in the

The best experience buying a car that I have had in the Cincinnati area in a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Travis, thank you for taking the time to leave a review for us at Jeff Wyler . We're happy we could meet your expectations!

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**Absolutely Disappointed – Poor Service After Just Two

**Absolutely Disappointed – Poor Service After Just Two Weeks of Ownership** I purchased/leased a vehicle from Jeff Wyler Hyundai of Eastgate and within just two weeks—with only about 700 miles on it—I had to bring it back due to a persistent sensor warning that wouldn’t turn off. Prior to bringing it in, I carefully cleaned all the sensors and there was no visible damage whatsoever. When I arrived, I completed a walk-around inspection with the service tech, who also confirmed there was no visible damage at that time. I even wiped off the bumper and sensor area right in front of them to ensure everything was clean. However, after they ran a diagnostic test, I was suddenly told there was "visible damage" to the sensor—damage that wasn't there moments earlier and was not mentioned during the walk-around. Now, they want to charge me over $500 to repair a sensor on a car I’ve had for **less than a month, while I traded in a perfectly functioning 2023 Jeep Wagoneer with just 23,000 miles. This is not how you take care of your customers. It feels like I’m being taken advantage of after committing to a lease. I expected far better service and accountability from a dealership like Jeff Wyler Hyundai of Eastgate. I regret this purchase and would strongly urge others to be cautious when doing business here.

**Absolutely Disappointed – Poor Service After Just Two

**Absolutely Disappointed – Poor Service After Just Two Weeks of Ownership** I purchased/leased a vehicle from Jeff Wyler Hyundai of Eastgate and within just two weeks—with only about 700 miles on it—I had to bring it back due to a persistent sensor warning that wouldn’t turn off. Prior to bringing it in, I carefully cleaned all the sensors and there was no visible damage whatsoever. When I arrived, I completed a walk-around inspection with the service tech, who also confirmed there was no visible damage at that time. I even wiped off the bumper and sensor area right in front of them to ensure everything was clean. However, after they ran a diagnostic test, I was suddenly told there was "visible damage" to the sensor—damage that wasn't there moments earlier and was not mentioned during the walk-around. Now, they want to charge me over $500 to repair a sensor on a car I’ve had for **less than a month, while I traded in a perfectly functioning 2023 Jeep Wagoneer with just 23,000 miles. This is not how you take care of your customers. It feels like I’m being taken advantage of after committing to a lease. I expected far better service and accountability from a dealership like Jeff Wyler Hyundai of Eastgate. I regret this purchase and would strongly urge others to be cautious when doing business here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kerry, Sorry to know you had unpleasant experience ,please reach out to the Service Manager at 513-752-3447 Ext 30336 Regards, Samir Abuyaghi

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A totally exceptional experience throughout.

A totally exceptional experience throughout. From sales to paperwork nothing was lacking. Would repeat when next car needed.

A totally exceptional experience throughout.

A totally exceptional experience throughout. From sales to paperwork nothing was lacking. Would repeat when next car needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dick Hess, we are so pleased you enjoyed your visit to Jeff Wyler

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We received excellent service at Wyler.

We received excellent service at Wyler. The staff was very knowledgeable and helpful. The negotiating process was fair and equitable. We are very pleased with our purchase.

We received excellent service at Wyler.

We received excellent service at Wyler. The staff was very knowledgeable and helpful. The negotiating process was fair and equitable. We are very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Anthony Caruso, thank you for taking the time to leave a review for us at Jeff Wyler Nissan. We're happy we could meet your expectations!

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DO NOT TRUST THE FINANCING DEPT!

DO NOT TRUST THE FINANCING DEPT! THEY ADDED WARRANTIES WITHOUT EVEN TELLING ME. I'VE CALLED AND EMAILED WITH NO RESPONSE

DO NOT TRUST THE FINANCING DEPT!

DO NOT TRUST THE FINANCING DEPT! THEY ADDED WARRANTIES WITHOUT EVEN TELLING ME. I'VE CALLED AND EMAILED WITH NO RESPONSE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I'm a disabled vet and went there to purchase a new car

I'm a disabled vet and went there to purchase a new car with cash. I was lied to twice by the sales manager then he tried to unload a car with more mileage and older than my trade in. They were very disrespectful and discriminated against my wife and I because I wasn't dressed up to there standards. They said something about my cursing and yes as I was leaving I said the same words they already said to me (my dash cam with audio backs me up). I will never buy from this lot or any Jeff Wyler location because if you don't finance your money is no good there. I'm not sure the names of the people I spoke with but the one that lied to us was the sales manager for Chevy there.

I'm a disabled vet and went there to purchase a new car

I'm a disabled vet and went there to purchase a new car with cash. I was lied to twice by the sales manager then he tried to unload a car with more mileage and older than my trade in. They were very disrespectful and discriminated against my wife and I because I wasn't dressed up to there standards. They said something about my cursing and yes as I was leaving I said the same words they already said to me (my dash cam with audio backs me up). I will never buy from this lot or any Jeff Wyler location because if you don't finance your money is no good there. I'm not sure the names of the people I spoke with but the one that lied to us was the sales manager for Chevy there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Jeff Wyler went above and beyond to help me purchase my

Jeff Wyler went above and beyond to help me purchase my car, and Dominic the salesman went above and beyond was very personable and helpful. I couldn't have made a better decision for a place to buy a car.

Jeff Wyler went above and beyond to help me purchase my

Jeff Wyler went above and beyond to help me purchase my car, and Dominic the salesman went above and beyond was very personable and helpful. I couldn't have made a better decision for a place to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Terry Phelps, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Wyler !

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No one better then blake we have been going there for

No one better then blake we have been going there for years and blake has gone Above and beyond to help me and my wife and now my kids will be going there also

No one better then blake we have been going there for

No one better then blake we have been going there for years and blake has gone Above and beyond to help me and my wife and now my kids will be going there also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kyle Dakin, we're so glad that we were able to go above and beyond your expectations!

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