Jeff Wyler Honda in Florence

I purchased a car here from Josh Megerle. Within 6 days of purchase, I noticed a scratch on the rear window. I never washed the car, I never touched the... rear window up until I noticed this scratch. I told Josh immediately and we went back and forth for weeks. He told me Tough. I contacted the GM, who also told me Tough, as it's been "too long." It was only "too long" because his salesman was jerking me around for weeks. The group here is extremely unprofessional - I had to get them to re-do some forms and getting them to fax an Odometer Reading was a nightmare. They also lied about the price of the car over the phone and tried to force me to buy add-ons when I got there.

We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great... sales person. Also the financial process was smooth and pleasant

If you’re shopping for a used car make sure to include Jeff Wyler Honda to your list of Dealers to visit. Quality inventory and respectful staff.

Easiest buying process I’ve ever had, everyone was pleasant, still don’t like having all the extras pushed on you when you don’t want... it or need them

I normally hate the car buying experience. This was the best experience I have ever had. Easy to deal with, no pressure, negotiating process was smooth.

My wife had been looking for a particular car and found it on their website. She called and spoke to a salesman (Justin) and she began texting with him.... We drove more than two hours to get there. Upon arriving, the guy she had been talking to wasn't there and Chris helped us. They did a great job in answering questions and even had the service guys clean the rotors that were causing a bumping sound when she applied the brakes. When we began working on the price, my wife quoted a price that Justin had given her. Our salesman called him and that info was incorrect. It was a misunderstanding and wasn't too big a deal. Justin, the professional car salesman, called my wife, was very short with her, repeatedly said in an unpleasant tone "those words never came out of my mouth!" and he finally hung up on her. He immediately called Chris, who was sitting across the desk from us, and I could hear him on the phone from several feet away. At this point we almost, and probably should have, walked away and came home. Chris tried to smooth it over and Dan, the team leader, came over and apologized profusely for Justin's behavior. We stayed, worked with them like adults and agreed on a reasonable price for our car. They stayed past their closing time, had the car detailed, filled it up with gas and apologized repeatedly for the way my wife was treated on the phone. I am thankful that Chris and Dan were so gracious and helpful. I generally do not write reviews online but I want people to know what they are dealing with at this dealership. There are some great people working there and we enjoyed dealing with them. However, I will not forget, or forgive, Justin for the way he spoke to my wife.

After multiple emails regarding price and condition and videos showing me the car, they had me drive 90 minutes under the assumption that the car was fully... functional. Yet, when I arrived, the compressor had gone out and there was no A/C. I test drove it anyway, in the sweltering heat, and liked it otherwise. The sales rep told me they'd be replacing the compressor, but it was going to increase the price. No, thanks. I feel decieved, and at the cost of a tank of gas and a friend taking the day off work to drive me there. Unfortunately, at this point, I still have not heard back from them regarding completion of the repair nor the price... It's been 3 days.

Very friendly, Eric was awesome helpful but not pushy very knowledgeable . We enjoyed our time and feel we dealt with great people. My husband and I felt... all questions were answered but know we can drop by with any new ones

Jeff o’hara Was my sale rep. He was very friendly and helped me find the car I wanted. Everyone did their best to get me the deal I wanted. Detail team... did a great job cleaning up my car before I left.

I have been a customer with Florence Honda for 20 years, they have always been kind, caring, and delightful to do business with, Casey and Dan went above... and beyond to make sure l got exactly what l requested, thank you so very much¿