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Autobahn Motors

(1,908 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Inventory

See all 700 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2022.
Autobahn Motors a proud member of Sonic Automotive is a San Mateo area Mercedes-Benz dealer located in Belmont California. Delivering "Excellence in Service" to our Clients is the daily mission for all the Associates here at Autobahn Motors. Our unique dealership sits proudly on the 101 freeway and is truly an Icon in Northern California known through all communities as the beautiful "Silver" Mercedes-Benz Dealership located just minutes south of the the Airport.
Your Mercedes-Benz Dealer in the Bay Area!

Service center

Phone number (888) 843-3514

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(1,908 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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I was very happy with the purchase.

I was very happy with the purchase. Everyone were helpful and I walk out of your dealership feeling that i got a great deal. Special thanks to Stan that very made it happen.

I was very happy with the purchase.

I was very happy with the purchase. Everyone were helpful and I walk out of your dealership feeling that i got a great deal. Special thanks to Stan that very made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Autobahn Motors! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Best car shopping experience ever!

Best car shopping experience ever! Patient, professional and most importantly the honesty! I am so grateful for the service !!!

Best car shopping experience ever!

Best car shopping experience ever! Patient, professional and most importantly the honesty! I am so grateful for the service !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Helen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I recently purchased a used EQS 580 and worked with Franz

I recently purchased a used EQS 580 and worked with Franz Krieg. It was helpful to be able to speak a bit of German with him, and overall the buying process was smooth. I appreciated the opportunity to test drive the car and was given a full overview of its history. The vehicle was already well-discounted, and I was fine with the firm pricing. What left me disappointed was the delivery experience, especially when compared to other Mercedes-Benz dealerships I’ve worked with. At similar price points, I’ve received small touches like a gift for my kids from the Mercedes store and a dedicated session with a product expert to set up my profile and go over key features. Here, when I asked about those things, I was told they weren’t available or would cost extra. For a premium brand like Mercedes-Benz, it’s the details that make a difference. While I appreciated Franz’s help, the overall experience didn’t feel as special or customer-focused as it should have.

I recently purchased a used EQS 580 and worked with Franz

I recently purchased a used EQS 580 and worked with Franz Krieg. It was helpful to be able to speak a bit of German with him, and overall the buying process was smooth. I appreciated the opportunity to test drive the car and was given a full overview of its history. The vehicle was already well-discounted, and I was fine with the firm pricing. What left me disappointed was the delivery experience, especially when compared to other Mercedes-Benz dealerships I’ve worked with. At similar price points, I’ve received small touches like a gift for my kids from the Mercedes store and a dedicated session with a product expert to set up my profile and go over key features. Here, when I asked about those things, I was told they weren’t available or would cost extra. For a premium brand like Mercedes-Benz, it’s the details that make a difference. While I appreciated Franz’s help, the overall experience didn’t feel as special or customer-focused as it should have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, We are happy to hear you had a positive experience with our team and appreciate you taking the time to leave us this feedback. Our General Manager would appreciate the opportunity to speak with you more regarding your visit. Please reach out to us at (650) 631-3094. We look forward to hearing from you.

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Sales manager Amin Siddiq was extremely rude and

Sales manager Amin Siddiq was extremely rude and unprofessional. He honestly was probably the worst person I have encountered at a dealership. Nobody wants to talk to people who are insulting.

Sales manager Amin Siddiq was extremely rude and

Sales manager Amin Siddiq was extremely rude and unprofessional. He honestly was probably the worst person I have encountered at a dealership. Nobody wants to talk to people who are insulting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello, We pride ourselves on providing exceptional customer service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding of your experience. Please reach out to our General Manager at (650) 631-3094 at your earliest convenience.

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We always get our cars from Franz Krieg at Autobahn

We always get our cars from Franz Krieg at Autobahn Motors. He is the best! With our growing family needs, he helps us with getting used cars for our children. Franz listens to us, is knowledgeable and always takes care of us. We are repeat customers because we are getting the best cars and best deals with Franz.

We always get our cars from Franz Krieg at Autobahn

We always get our cars from Franz Krieg at Autobahn Motors. He is the best! With our growing family needs, he helps us with getting used cars for our children. Franz listens to us, is knowledgeable and always takes care of us. We are repeat customers because we are getting the best cars and best deals with Franz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had an outstanding car-buying experience thanks to

I had an outstanding car-buying experience thanks to Yeraldyn (Yera) Beltran-Fuentes. From start to finish, she was incredibly helpful during my recent purchase of a Mercedes GLC300. As a walk-in customer, I was warmly greeted by Yera at the reception, and her enthusiasm immediately made a positive impression. I was searching for a specific color and trim that wasn’t available at the dealership at the time. Yera went above and beyond by locating the exact vehicle in Southern California and arranging for its delivery within a week. The entire process was smooth, efficient, and easily the most pleasant car-buying experience I've ever had.

I had an outstanding car-buying experience thanks to

I had an outstanding car-buying experience thanks to Yeraldyn (Yera) Beltran-Fuentes. From start to finish, she was incredibly helpful during my recent purchase of a Mercedes GLC300. As a walk-in customer, I was warmly greeted by Yera at the reception, and her enthusiasm immediately made a positive impression. I was searching for a specific color and trim that wasn’t available at the dealership at the time. Yera went above and beyond by locating the exact vehicle in Southern California and arranging for its delivery within a week. The entire process was smooth, efficient, and easily the most pleasant car-buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Autobahn Motors! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Thank you to a sales person Francisco for his

Thank you to a sales person Francisco for his accommodations and great service. I’m very happy with my new car. Love the gift box from Belmont Autobahn Mercedes Benz.Team.. Thank you to All.

Thank you to a sales person Francisco for his

Thank you to a sales person Francisco for his accommodations and great service. I’m very happy with my new car. Love the gift box from Belmont Autobahn Mercedes Benz.Team.. Thank you to All.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

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David Chao is the best salesman in Autobaun.

David Chao is the best salesman in Autobaun. Quick, no xx, if you want the right deal, go look for David. He will work hard n honest on your sales. Thank you again David

David Chao is the best salesman in Autobaun.

David Chao is the best salesman in Autobaun. Quick, no xx, if you want the right deal, go look for David. He will work hard n honest on your sales. Thank you again David

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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At Autobaun.

At Autobaun. Look for David Chao. Best there is. Quick and honest. Autobaun got a huge inventory. You wouldn't be disappointed they will try to earn your business.

At Autobaun.

At Autobaun. Look for David Chao. Best there is. Quick and honest. Autobaun got a huge inventory. You wouldn't be disappointed they will try to earn your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Herman, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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After submitting an inquiry about a vehicle that I had

After submitting an inquiry about a vehicle that I had interest in buying; I was almost immediately contacted by Austin with internet sales. Austin was very personable and helpful in answering all of my questions about the vehicle. The following morning he called me and assisted me with scheduling an appointment to test drive the vehicle. The purchasing process was seamless from there on?Upon entering the building; I was promptly greeted by the manager and received by Jeorge shortly thereafter; who arranged my test drive with his assistant. She was very polite and had a well thought out route for the drive. Everyone was very friendly and I didn?t feel pressured to make a purchase. I especially enjoyed how much each person were knowledgeable about whatever there area of specialty was and they explained everything in great detail. After completing the necessary steps my car was delivered with a full tank of gas and a fresh freshly detailed. I look forward to doing business with them in the future and recommend them to anyone interested in buying a new vehicle!

After submitting an inquiry about a vehicle that I had

After submitting an inquiry about a vehicle that I had interest in buying; I was almost immediately contacted by Austin with internet sales. Austin was very personable and helpful in answering all of my questions about the vehicle. The following morning he called me and assisted me with scheduling an appointment to test drive the vehicle. The purchasing process was seamless from there on?Upon entering the building; I was promptly greeted by the manager and received by Jeorge shortly thereafter; who arranged my test drive with his assistant. She was very polite and had a well thought out route for the drive. Everyone was very friendly and I didn?t feel pressured to make a purchase. I especially enjoyed how much each person were knowledgeable about whatever there area of specialty was and they explained everything in great detail. After completing the necessary steps my car was delivered with a full tank of gas and a fresh freshly detailed. I look forward to doing business with them in the future and recommend them to anyone interested in buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Aisha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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