Autobahn Motors

I found it very difficult to make an appointment for a recall repair. I would leave V-Mail messages and nobody returned any calls.

I first utilized Autobahn to purchase my certified preowned Mercedes and I was happy enough with their service at the time to contact them when I was ready... to sell my car back to a dealer. I was directed to a man named Josh, he is considered one of their Sonic purchasers. My husband and I live three hours away from the dealership, so I made myself clear out the gate that I was only willing to travel that far if- Josh could beat the price I had already been offered locally. We texted and talked over the phone several times. HE told me he could guarantee $500 more than the price the other dealership had offered. It wasn't the price I wanted, so I made it very clear to him we would not take less than the price he quoted. HE also said he felt like he could probably get more for the car from corporate. All of this was a huge bait and switch. The man flat out lied to us. I had my husband listen in on our final conversation before we decided to make the huge trek down there in two separate cars. Once more Josh guaranteed a price of $500 more than the previous offer I had received in addition to his confidence that we may be able to get closer to the price I wanted. All of this being said when we drove down there, spent three hours on the road-sat for an hour while he made his assessment- he came back with $1,500 less than his promised price and $1000 less than the offer I told him I already had. Then he denied ever quoting a guaranteed price over the phone. He lied, he was dishonorable and the opitimy of the sleazy car sales man. Only utilize Autobahn's purchase of your vehicle service at your own risk. They do not have upstanding people working there. If I were the company I would re-evaluate who I want to represent me with my customers. Mercedes prides itself on luxury and integrity and this sales person is neither. And if what he said is true he reached out to his managers and they also decided not to honor his promises.

John Vierra excellent salesperson in all regards. Pricing very fair with zero nonsense.

Anthony Jayakoddy was very nice. He made me feel very warm welcome.

Great service as always, super fast and efficiently! Johnny Lam the BEST advisor ever he gave me the information on my best option to get my car fixed.

Very pleasant. Dealt with Jose at MB in Belmont CA. Sharp, polite, excellent to deal with. 5 stars for him.

Mell Vallencourt Always responsive. Always professional. Always honest.

I came for the GLK 350, I drove from Sacramento to actually check it. My goal was to buy the car but you rather waited for the lady from LA that made an... appointment to hold it for her. After that week, I found out that the lady was not qualified and didn’t make the deal. I was not happy of your decision. You wasted my time, Salesman Vik.

Impressive facilities. all the routine maintenance work was done on time. Courteous staff.

Johnny Lam always take care of my needs. He explains the repair work needed before they start the work.