Chuck Hutton Chevrolet

My regular mechanic brought my car over September 28 2021 I’ve called and left several messages that have never been returned so I come here on November 18 to find it’s ready they aren’t sure how long and all it needed was the key fob was bad now I been waiting 2 hours to get it this place is a joke

I went to Chuck Hutton and was lied to by Donna. She quoted me a $600 price to repair a window motor. Said no one else in Memphis had the part. I guess she called every car part store in Memphis. I went to Oreilly and bought the part for 80 bucks! Then my engine light has never been on but it was on when I left. I only went there for an alignment. I had previously received an oil change by Chuck Hutton. Found out later that there was barely any oil in my car after the oil change. Donna told me that the engine light had to be on before I came in. I said no it wasn't. She argued with me that it was. Another employee who had driven my car to the back said to her and me that he DID NOT see the engine light on when I first got there. Another thing, I sat outside and watched my car sitting in the same place for over two hours. I didn't think the alignment had been done but it had. So she had me sitting there for more than three hours. They apparently had done the alignment within the first hour. I will NEVER go back there. NEVER! Donna is the worst of the worst!! She is a LIAR! She obviously works on commission. She will LIE LIE LIE! She will tell the guys in the back to do wrong things to your car. God don't like ugly. She will get hers! She is as low as they come.

they've had my car since june28th telling me that it would only take 10-12 days to get fixed. today is july 23rd. every call i have made has been ignored for at least a week. they called me back finally on the 21st to say it would be fixed on the 22nd and guess what.....well you already know since i said to day is the 23rd. worst experience ever and my family has bought 3 vehicles here. that's over.

Excellent customer service / would recommend Family and friends to come to Chuck Hutton Chevrolet feel like family.

I love coming to Chuck Hutton now since Angela is one of the service advisors. In the beginning I did not like coming to Chuck Hutton, but now I do thanks to Angela

I prefer Chuck Hutton when I have to have services done on my vehicles. They have the best service department when it comes to repairs on my vehicles.

Greg Kingsley always my service advisor and he always does a exceptional job he is awesome

I cannot speak about their service but what I can say is this was the worst buying experience I ever received due to constant lies and wasted time. I was from out of state and contacted them to buy a new car because the car I had broke down and I needed to buy something as an emergency to get home. When I first send over contact information I was called within 20 minutes and then everything went downhill. It started with we will call you back within a few minutes and that never happened every single time I called and that was from the internet sales team and a sales manager and a finance manager. There was several times where I left voicemails that were never returned. There was also a few times where I was hung up on and when I called back was told the person I spoke with went home for the day. After almost a week of this finally I was told to come into the dealership because they could get me approved in my situation just not for the truck I wanted. I asked to please do everything remotely due to not having a car to get to the dealership and staying in a hotel to far away to walk. They said I had to come in so I got a lyft to get over to the dealership cost me $20 both ways. When I walked in we chose a car and went from there. I ended up leaving without a car or truck. Then finally after another broken promise to call back by a manager I called the sales person and was told that every bank turned me down. I understand the situation but if it is explained to you before hand, a credit app was sent over before hand, and everything then dont force a customer to come in and constantly lie to them waste their time and money. As far as I am concerned I will take my business to a dealership back home and if you live in the Memphis area then take your business elsewhere.

I cannot speak about their service but what I can say is this was the worst buying experience I ever received due to constant lies and wasted time. I was from out of state and contacted them to buy a new car because the car I had broke down and I needed to buy something as an emergency to get home. When I first send over contact information I was called within 20 minutes and then everything went downhill. It started with we will call you back within a few minutes and that never happened every single time I called and that was from the internet sales team and a sales manager and a finance manager. There was several times where I left voicemails that were never returned. There was also a few times where I was hung up on and when I called back was told the person I spoke with went home for the day. After almost a week of this finally I was told to come into the dealership because they could get me approved in my situation just not for the truck I wanted. I asked to please do everything remotely due to not having a car to get to the dealership and staying in a hotel to far away to walk. They said I had to come in so I got a lyft to get over to the dealership cost me $20 both ways. When I walked in we chose a car and went from there. I ended up leaving without a car or truck. Then finally after another broken promise to call back by a manager I called the sales person and was told that every bank turned me down. I understand the situation but if it is explained to you before hand, a credit app was sent over before hand, and everything then dont force a customer to come in and constantly lie to them waste their time and money. As far as I am concerned I will take my business to a dealership back home and if you live in the Memphis area then take your business elsewhere.

I totally recommend Chuck Hutton Chevrolet on Mt Moriah! Their Service is Impeccable ! Angela is Outstanding! 💯 She is the TRUE meaning of above and beyond! She takes her job seriously and definitely puts the customer first! Thank You, Angela! Hands down best service ever! And Thank You so very much Greg, for all your Professionalism,Devotion,and Hard work. I appreciate Chuck Hutton Chevrolet immensely !