This review is as much a review of the website as the dealer. Boulder Nissan is the best dealership I have experienced in 45 years of car and truck purchases.... Mike Henry was my salesman, and he was outstanding. The paperwork people know their job, and the closing went as smoothly as I could possibly hope for. I recommend them to anyone looking for a Nissan. That being said, I turn to this website, which rates Boulder Nissan as a one star dealer. I read through all the reviews and found one review rated one star. All the other reviews rate at five stars. So what we have here is a rating system where one bad review takes precedent over twenty excellent reviews . To me that is totally wrong, and as a result I do not consider this website to be either accurate nor viable. I will not return under any circumstances.
My wife and I had found a vehicle at Boulder Nissan that we were extremely interested in. I made an appointment for my wife to look at vehicle with the... intention of purchasing it on Wednesday at 10:15am. My wife drove up the dealership and was told the vehicle is not available to look and would not be until the next day. We spoke with Boulder Nissan about the inconvenience of traveling to the dealership to be at her appointment that was set and confirmed but would put that aside because we were still interested in purchasing the vehicle. We advised them that because of prior commitments (ie. work and kids events) that would not be able to get back up there until Saturday at 1. So we set another appointment to go back to Boulder Nissan. As we were getting loaded up to leave for our appointment on Saturday they called and said they sold the vehicle that we made every effort to look at and purchase 3 days prior. The incompetency and lack of customer service from Boulder Nissan absolutely baffles me. We could not have had a more negative experience with them. I would recommend any potential buyers to think twice about doing business with Boulder Nissan.
Brandon was awesome, helpful, caring, patient and intelligent. I live 1 1/2 hrs away from Boulder Nissan. I will recommend them to everyone.
Tony is just the finest service technician I have ever found. He ensures that everything is done to perfection during every service appointment.. Nissan... Management should be very proud to have him representing their dealership.
Purchased a new Nissan Murano after testing other mid-size SUVs from Toyota, Jeep, Lexus, Land Rover and researching just about every other competitor.... Ed Olsen and Mike Rivard made us an excellent deal without pressure or haggling, from our first visit to the purchase and through financing. We got everything we wanted with a lease that met our requirements. The group definitely works as a team. All of them are knowledgable and very helpful. Already following up as to our satisfaction. Small dealership with personal service. Love the car so far! We'd definitely purchase here again. Thank you Ed and Team!
Buying cars can be so painful but at Boulder Nissan they really strive to make it a more pleasant experience. They were wonderful to work with.
We had been looking for a used GMC Envoy and saw one listed on Boulder Nissan's website. We live about an hour and 15 minutes away, but it was SOOO worth... the drive! Our salesman was Tanner Shoemate and he couldn't have been nicer. I had a couple of questions that needed an answer before we drove that far to look at the vehicle and since he's a Nissan salesman and not a GMC salesman, he said he wasn't certain about the things I asked about, but he'd find out and call me back. He not only found the answer to my questions, but went above and beyond to address a couple things I hadn't thought to ask. The day we looked at the vehicle, he had it pulled up and ready for us, and the whole process from test drive (both my husband and I), looking at the vehicle and paperwork for our deposit took just a bit over an hour. We had to wait a couple days to get our money to purchase the vehicle and when we went back, he had all the final paperwork ready and waiting for us. All we had to do was sign. We also dealt with Jason Bradley, who did the title paperwork and final paperwork and he was really nice as well. At no time did anyone pressure us in any way, or try to switch us to buying their brand or add-ons, but let us look and discuss. Every single person that we spoke to there was very, very nice, from the receptionist to the other salespeople in the showroom. I have already recommended them to some friends that will be looking for a new vehicle soon. It was SO worth the drive. If you're looking for a new or used car, you won't be sorry if you're dealing with someone at Boulder Nissan.
I received an online quote. Spoke with a salesman and he insured the quote would not change. When car was ready for delivery I drove to dealership and... it was as specified at the price and it had a full tank of gas. I was shocked. In my 50+ years of car buying this was the first time the salesman didn't lie and delivered as quoted. Then took additional time to explain each and every feature to us before we drove off. PS I drove by several other dealerships to get to this one and am glade I did!
My wife and I had an excellent experience with Boulder Nissan, particularly with Calvin for the purchase of our new car. In the future if we need to find... a car, we will definitely go to Boulder Nissan and look for Calvin!
We have purchased and leased many vehicles from Boulder Nissan over the years! We would never go anywhere else! Love the people we know there after all... these years - they are like family to us :)). We drive all the way from Castle Rock to get cars from Boulder Nissan! Definitely worth it all!