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Koons Easton Toyota

(585 reviews)
Visit Koons Easton Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (410) 200-9780 (410) 200-9780
Used (410) 200-9479 (410) 200-9479
Service (410) 200-9485 (410) 200-9485

Reviews

(585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Easton Toyota from DealerRater.

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What a deal they did for me and my wife very happy

Awesome experience awesome staff awesome appraisal awesome salesman and I think one of the best financial men in Brad I have ever seen you can not go wrong with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to see that Brad made your experience a fantastic one, Donny! We appreciate your support!

Kash and Mr Michael where very helpful and also very

Kash and Mr Michael where very helpful and also very patient .I definitely believe they did the best they could do for me .I would like to thank them again !I also like to give a shout-out to T.j and Marcus ‼️That team there was Excellent ‼️Can’t ask for better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Tony - We are delighted that our team could deliver an excellent experience for you! Thank you for choosing Koons Easton Toyota and for sharing your feedback. Enjoy your new car!

They made it convenient with their concierge service and...

They made it convenient with their concierge service and kept me informed throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

It is terrific to hear that your visit was so smooth and seamless! Thank you for choosing Koons Easton Toyota and for sharing your feedback. Drive safely until we see you again!

I bought a 2022 Toyota Highlander Hybrid, I never would...

I bought a 2022 Toyota Highlander Hybrid, I never would have thought I'd own a Hybrid. It was a gas guzzler for me all the way. Let me just say Franklin my Sales Agent sold me on the idea and I was extremely impressed with Franklin's foresight regarding the Hybrid. I couldn't be more pleased. Very professional, made everything very easy. Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new Toyota Highlander Hybrid! All of us at Koons Easton Toyota appreciate the time you took to write about your experience working with us during your new car purchase. Providing exceptional customer service is our number one priority, and we are thrilled to hear Franklin was able to assist you so successfully. We especially love that he helped you drive home in a car you'll love. Enjoy!

We were very excited to find our 2017 Camaro Convertible...

We were very excited to find our 2017 Camaro Convertible at Koons Toyota in Easton, MD. Our salesperson Mike Jacobs made everything very easy. We love our new Camaro. Sooooo much fun! And, to make it even better it is a 6 speed manual transmission. Woo Hoo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Flor, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mike. Drive safely in your new 2017 Chevrolet Camaro Convertible, and enjoy it! We hope to see you back again down the road!

Mike Jacobs was my sales person and he made me feel...

Mike Jacobs was my sales person and he made me feel extremely comfortable at my age of 77 years old that is something that is very important I am extremely happy with my purchase thank you Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We couldn't agree more that Mike always goes above and beyond to make sure each of our guests goes home a happy camper. Thank you for giving him such a special shoutout and we hope you enjoy the new ride. Have a great day! - Koons Easton Toyota

Charlie did a great job of keeping me informed about my...

Charlie did a great job of keeping me informed about my vehicle and overseeing the repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are happy to hear that you had a positive experience with Charlie and the team! Thank you for choosing Koons Easton Toyota and for stopping by to leave a review. Drive safely until we see you again!

I had a good experience with this dealership. very good...

I had a good experience with this dealership. very good professional and friendly customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are thrilled to see that your experience with our team was a fantastic one, Reyes! Thanks for supporting Koons Easton Toyota!

Want to thank the Koons dealership in Easton especially...

Want to thank the Koons dealership in Easton especially the service department for going above and beyond trying to solve my issues 😁!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

You can always rely on our team to go the extra mile to make sure your vehicle is running in prime condition. We're proud to offer you solutions, and it's wonderful that you have such trust in our team. Many thanks for sharing your Koons Easton Toyota experience, and we'll be here whenever you need us next!

Been buying cars from there sence 2013

Of course we love Koons Easton Toyota best service and sales dept thank you so much my boyfriend James wilson brought all his cars from there no problem at all with either one thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful kudos! All of us at Koons Easton Toyota are grateful for your support and look forward to seeing you again down the road. Take care!