Reviews
I made an appointment with an associate for 4 pm to look
I made an appointment with an associate for 4 pm to look at a used car. Upon arriving learned this associate went home sick. I got to test drive the car to find that they sold it already (right in front of me). Someone should have called me to cancel the appointment. Horrible customer service and nonexistent follow-through.
I made an appointment with an associate for 4 pm to look
I made an appointment with an associate for 4 pm to look at a used car. Upon arriving learned this associate went home sick. I got to test drive the car to find that they sold it already (right in front of me). Someone should have called me to cancel the appointment. Horrible customer service and nonexistent follow-through.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everything was excellent.
Everything was excellent. All through the process everyone was friendly, prepared. All buying experience s shoul be like this ✅✅✅✅✅
Everything was excellent.
Everything was excellent. All through the process everyone was friendly, prepared. All buying experience s shoul be like this ✅✅✅✅✅
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is a great dealership!
This is a great dealership!! We walked in with an idea of what we were looking for but we weren’t very prepared with the pertinent information that would’ve made it easier, but our salesman, Zach Jones, was so incredibly helpful and knowledgeable that we quickly figured out what it was that we truly wanted and then he made it happen. We left with our dream car and we LOVE it. We got the 2026 Passport TrailSport! It’s an awesome vehicle. This dealership was top notch from the moment we stepped out of our old car until we drove away in the new one. We were treated so well and each step of the process was effortless and efficient. The finance department was just another polished step. Ed Lounds, who is in charge of their finance department, was very helpful too, professional and easy to work with. We will be in the market for another car soon and will go back here no question. If you’re shopping don’t skip this place!!
This is a great dealership!
This is a great dealership!! We walked in with an idea of what we were looking for but we weren’t very prepared with the pertinent information that would’ve made it easier, but our salesman, Zach Jones, was so incredibly helpful and knowledgeable that we quickly figured out what it was that we truly wanted and then he made it happen. We left with our dream car and we LOVE it. We got the 2026 Passport TrailSport! It’s an awesome vehicle. This dealership was top notch from the moment we stepped out of our old car until we drove away in the new one. We were treated so well and each step of the process was effortless and efficient. The finance department was just another polished step. Ed Lounds, who is in charge of their finance department, was very helpful too, professional and easy to work with. We will be in the market for another car soon and will go back here no question. If you’re shopping don’t skip this place!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car had scrapes and cuts on front fender.
Car had scrapes and cuts on front fender. Unfortunately, I was in a hurry and expected that a reputable dealership would not let a vehicle leave their dealership in that condition. After it got wet I noticed rust from hidden paint crack. When I wrote review about that, they replied that they checked all safety features. But. they keep prices down by not fixing items such cosmetic issues. Thier response was more in line with a pay day loan car dealership than a respectable dealer ship!
Car had scrapes and cuts on front fender.
Car had scrapes and cuts on front fender. Unfortunately, I was in a hurry and expected that a reputable dealership would not let a vehicle leave their dealership in that condition. After it got wet I noticed rust from hidden paint crack. When I wrote review about that, they replied that they checked all safety features. But. they keep prices down by not fixing items such cosmetic issues. Thier response was more in line with a pay day loan car dealership than a respectable dealer ship!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I have been to Right Honda twice.
I have been to Right Honda twice. First time was good but I didn't appreciate how we were treated towards the end of buying our car. The second time was for the oil change. and i just now called to make an appointment for my oil change. I notice both times I called they gave me an appointment but there were no warm greetings or Mrs. so an so thanks for you choosing our service and nothing was friendly. It felt like I was talking to a computer. I asked if she needed to verify you had the right person. She says, oh I know by your phone number. It doesn't matter its call customer service especially if they bought a car from you. We are human and should be treated that way.
I have been to Right Honda twice.
I have been to Right Honda twice. First time was good but I didn't appreciate how we were treated towards the end of buying our car. The second time was for the oil change. and i just now called to make an appointment for my oil change. I notice both times I called they gave me an appointment but there were no warm greetings or Mrs. so an so thanks for you choosing our service and nothing was friendly. It felt like I was talking to a computer. I asked if she needed to verify you had the right person. She says, oh I know by your phone number. It doesn't matter its call customer service especially if they bought a car from you. We are human and should be treated that way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Only 2nd time there had good service rep that I would ask
Only 2nd time there had good service rep that I would ask for next oil change
Only 2nd time there had good service rep that I would ask
Only 2nd time there had good service rep that I would ask for next oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Advisor Steven Russo was very efficient technicians were
Advisor Steven Russo was very efficient technicians were polite and service was completed in minimum time.
Advisor Steven Russo was very efficient technicians were
Advisor Steven Russo was very efficient technicians were polite and service was completed in minimum time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Russo was professional, helpful and kind. I loved
Mr. Russo was professional, helpful and kind. I loved that Tight provided a Lyft home so I didn’t have to wait at the dealership. I truly trust and like Tights service department.
Mr. Russo was professional, helpful and kind. I loved
Mr. Russo was professional, helpful and kind. I loved that Tight provided a Lyft home so I didn’t have to wait at the dealership. I truly trust and like Tights service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and very kind.
Very professional and very kind. Enjoyed every moment with staff. Would definitely choose Right Honda again
Very professional and very kind.
Very professional and very kind. Enjoyed every moment with staff. Would definitely choose Right Honda again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great communication, fast service, clean waiting area,
Great communication, fast service, clean waiting area, and good coffee. Right Honda has taken good care of the HR-V for more than 2 years.
Great communication, fast service, clean waiting area,
Great communication, fast service, clean waiting area, and good coffee. Right Honda has taken good care of the HR-V for more than 2 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair