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Easy to schedule appts. Very nice and helpful staff....
Easy to schedule appts. Very nice and helpful staff. Service, such as an oil change, are pretty fast.
Angelamcwane, we make an effort to provide fast convenient service, thank you for your feedback. Matt W. - CR Mgr. - Right Honda
Our service underwriter, Daniel Estrella, listened to my...
Our service underwriter, Daniel Estrella, listened to my car's issues, responded with options and reported back to me with a full report of the services provided. He was courteous, attentive and more than met my expectations.
Bruce, thank you for the positive feedback about your service experience and interaction with Bruce. Our advisors do their best to ensure all customers receive complete and accurate information about the service needs of their vehicle. We appreciate your business and thank you for choosing Right Honda. Matt W. - CR Mgr. - Right Honda
Scam artists, take advantage of young buyers,added on...
Scam artists, take advantage of young buyers,added on packages after I left my nephew in the dealership.
Wuclans, every customer is offered warranties, service, and other protection packages for their new vehicle. The dealership does not add anything to a new vehicle purchase without the customer's acceptance and discussing it in detail. Please have your nephew contact the finance department if he has questions. Matt W. - CR Mgr. - Right Honda
My nephew actually went to your dealership and spoke with the finance department, they can't take anything off, they said because he had such cheap and low package,how can you force extended warranty and anti theft when kept saying no, he's a very soft spoken and don't like confrontation, so he just left, think you should give him a call, name is Chris zagami.
Honest and provide thorough safety inspections. Work done...
Honest and provide thorough safety inspections. Work done in a timely manner efficient manner. I have used them since 2014 moving here from Hawaii.
Tookietom, thank you for being a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Honda
Excellent customer experience for me. Service Advisor...
Excellent customer experience for me. Service Advisor was courteous, attentive and very helpful in explaining service provided, outcomes and next steps.
Marvingonz7, thank you for the kind comments about your service experience with us, we appreciate your business. Matt W. - CR Mgr. - Right Honda
They were professional and completed The work on my...
They were professional and completed The work on my vehicle very timely. I will definitely have them make future repairs on my vehicle.
Macdaddy, thank you for the positive feedback, we look forward to having you back for your future service needs. Matt W. - CR Mgr. - Right Honda
Car buying process is dishonest "bro-culture" at it's...
Car buying process is dishonest "bro-culture" at it's finest + hidden fees. Got roped into meeting in person even though their site says they also do virtual appointments. Was told because of the market, they'd need to add $3,000 on top of MSRP, and took an hour to budge on the additional $1,800 they added for dealership extras (which is insane, because the car hadn't arrived at the dealership yet but they said they 'have' to add it). They patronizingly explained supply and demand to me, their justification for the hidden fees, and even deceptively explained that because I wanted a hybrid, and auto makers would be producing more, the car would be more valuable next year (the opposite of supply and demand?) I left feeling lied to and mistreated. Do yourself a favor, don't waste your time here. Take your money elsewhere.
EcoShopperAZ, some of our inventory may had an additional market adjustment due to the very limited supply of new Honda inventory available. Due to the inventory shortage, the dealership has incurred a significant cost increase to provide new Honda inventory. We have had to search for and purchase new inventory from all over the country in order to have new Honda vehicles on hand. We are sorry you felt mistreated when our staff reviewed the pricing with you, it is not our intention to upset customers. Matt W. - CR Mgr. - Right Honda
I went in to purchase a new vehicle. They didn't have...
I went in to purchase a new vehicle. They didn't have exactly what I was looking to find. I did find a vehicle that would work. Then came the pricing. They added $4000 over MSRP to the price PLUS they added and additional $1800 for tint and extras. The hard closer guy 'danny' said all dealers are doing it. I said good luck with that and left. I called AutoNation Honda in Chandler. They also had a car that was similiar to what I wanted. I asked if they charged over MSRP. They said no. They offered me the vehicle at $750 off MSRP!!! I saved over $6500 by NOT BUYING at RIGHT HONDA!! Save money... go to AutoNation or probably any other Honda dealer other than these liars.
Iamjim, due to the extreme inventory shortage our dealership has had to source vehicles from all over the country in order to have inventory on hand. Due to the amount of demand and volume we normally sell, this has significantly increased our cost on some models. Depending upon the model of vehicle, the normal MSRP\Invoice pricing structure does not apply and this is why you were asked to pay additional market adjustment. Other dealers may have more of a specific model on hand and may be able to offer such a discount, we're sorry we were not able to help you. Matt W. - CR Mgr. - Right Honda
This Matt W. is a clown. I am confident that AutoNation Honda also is experiencing an inventory shortage as are all the dealerships from the lack of vehicles on the lots that I visited. AutoNation Honda still offered and gave a discount on the vehicle. I understand it was not the similar discount that I received when I purchased my last vehicle 4 years ago but it was still a discount off of MSRP. An inventory shortage is no reason to be extremely greedy and charge a customer $6500 MORE than a competing dealership. The Danny guy should not be lying and misleading consumers telling him that 'everyone is doing it' when they are not! I have read many comments from this Matt W. If someone does have a concern about pricing....he now uses the lack of new cars as a justification to ripoff uneducated consumers that do not shop around. If a consumer shops around they will still find a fair deal, just not at Right Honda. Matt W. also likes to tell people that just because they post on their website that 'fees' will be added to the price of a used vehicle it is justification to charge them! Read the many reviews! From the reviews on this site and yelp, it is obvious that Right Honda is just the same old car dealer that likes to overcharge customers, be dishonest about the pricing and add extra cost to a vehicle just to see if they can ripoff a consumer. If you are going to add $1395 to the price of every used vehicle NO MATTER WHAT.... they why does Right Honda mislead the consumer with a lower price than is actually obtainable? Right Honda just misleads the consumer, period. Do what I did, check around and go to a different dealer like AutoNation Honda. Save yourself $6500 (in my case) or more! You also won't have someone like Matt W. trying to make excuses for their behavior. They don't have too.... AutoNation was honest and upfront about their pricing from the beginning.
Mr Kravitz handled my car buying process very very well...
Mr Kravitz handled my car buying process very very well An the financial officer as well Thanks so much
Dolly, you are very welcome, thank you for your business and the positive feedback. Matt W. - CR Mgr. - Right Honda
Dishonest. Their online price said one thing, then they...
Dishonest. Their online price said one thing, then they added $5,500 to the price in person. Now, I completely understand additional fees when you’re buying a car. However, this is absurd. They said they weren’t being dishonest because the small print says “additional fees added.” Of course fees are added, but 5,500?!? You’re crazy!!!
Isai, the prices on our website do not include the cost for additional equipment, tax, license, and documentation fees. Upon request, our staff will provide a price breakdown via telephone, text , or email before coming down so there is no misunderstanding about the final price. We apologize for the frustration. Matt W. - CR Mgr. - Right Honda
As I stated, "I completely understand additional fees when you’re buying a car." However, $1,800 for window tint and paint protection??? That's absurd. Most dealerships charge $500 for the paint protector and $200 for tint. I expected to pay for the "additional fees." I estimated about $3,000 and was willing to pay. $5,500 in additional fees is exhorbitant.